business image

Billion Hyundai of Iowa City

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 392 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
34
Total des ReScores
4,7
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Billion Hyundai of Iowa City is conveniently located in Iowa City, IA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Billion Hyundai of Iowa City’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Billion Hyundai of Iowa City is conveniently located in Iowa City, IA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Billion Hyundai of Iowa City’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(888) 453-6336

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
2323 Mormon Trek Boulevard Iowa City, IA 52246
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 392 Avis)

EC
gravatar
Elizabeth c.
Cedar Rapids, IA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/21/2023
0
Catégorie : Service
Worst ever
The most unprofessional, unethical, lazy, lack of communication, inaccurate, untained and worst experience I ever had. I would NEVER recommend HUGO CANUL and if a company has employees like this I would never spend my money or time. McGrath has always been the best and that why I will ALWAYS stay with them.

DZ
gravatar
Dennis Z.
Homestead, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Excellent, courteous
Friendly, Arrived 20 minutes ear3ly and they got me in immediately.
Very friendly personnel
Bill S. de Billion Hyundai of Iowa City a répondu le 04/06/2022 05:24 AM

Good Morning Dennis!

Thank you as always for the kind words and awesome 5 star review!  I am so glad to hear we were able to get you in early and get the Genesis all fixed up.  You know how to get ahold of us if you ever need anything.

Have a great Wednesday!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


DR
gravatar
Dale R.
Riverside, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Awesome Service!
Friendly, professional, efficient. I am always impressed with their service.
Bill S. de Billion Hyundai of Iowa City a répondu le 04/06/2022 05:21 AM

Good Morning Dale!

Thank you so much for the kind words and amazing 5 star review!  We love taking care of your Veloster and you know that if you ever need anything to juts let us know.

Thanks again!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


TR
gravatar
Tracy R.
Oskaloosa, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Always friendly and doing their best to fix the problem
I appreciate that they get me right in and get to working on the problem always friendly and courteous
Bill S. de Billion Hyundai of Iowa City a répondu le 04/04/2022 02:10 PM

Hey Tracy!

Thank you so much for the awesome 5 star review!  I am so happy that we were able to get your new Santa Cruz all fixed up!  If there is anything you ever need please let us know.

Have a great night!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


XJ
gravatar
Xue J.
Iowa City, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Satisfied
The service staffs are all friendly and helpful and experienced.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/28/2022 01:31 PM

Good Afternoon Xue!

Thank you so much for the kind words and wonderful 5 star review!  We love taking care of your Santa Fe and you know that if you ever need anything to just let us know.

Have a great night!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


AE
gravatar
Amin Eltayeb E.
Iowa City, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Thanks you all
Thanks you all
Bill S. de Billion Hyundai of Iowa City a répondu le 03/28/2022 05:29 AM

Good Morning Amin!

Thank you for taking the time to leave us an amazing 5 star review!  We appreciate your feedback and your business.  If you ever need anything or have any questions about your vehicle please reach out and let us know.

Have a great Monday!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


NC
gravatar
Norma C.
Muscatine, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Billion Hyundai great service
I bought my Hyundai from Billion brand new. Chris the salesman was excellent in dealing with my purchase. Service department is a great place to get the oil changed & any other service that is needed. Service takes the time to explain what they did to your vehicle & answer any questions. Thanks
Bill S. de Billion Hyundai of Iowa City a répondu le 03/28/2022 05:26 AM

Good Morning Norma!

Thank you so much for the amazing 5 star review!  We appreciate your business and we love taking care of your new Tucson.  If you ever need anything please just let us know.

Have a great day!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


DM
gravatar
Dixie M.
Mount Pleasant, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent professional service
Feel the above says it all.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/23/2022 05:31 AM

Good Morning Dixie!

Thank you as always for the wonderful 5 star review!  We apprecaite your business and we have loved taking care of all your vehicles.  If you ever need anything please just let us know.

Have a great day!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


Client vérifié
Washington, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Wonderful
Billion Hyundai makes it easy to schedule my complementary maintenance. My service was prompt and efficient. They have a waiting area that has ample seating and refreshments.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/11/2022 02:06 PM

Good afternoon!

Thank you so much for the awesome 5 star review!  We appreciate your feedback and your business.  We look forward to taking care of your new Palisade for many years to come.  If you ever need anything please let me know.

Thanks again!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


TS
gravatar
Timothy S.
Iowa City, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Zach and Hannah were amazing
ZACH in the service department was amazing. He helped us not only to fix our car but make no-contact pick up easy and he was super personable. HANNAH was VERY reassuring when our check engine light went on in (on our brand new car!) and helped us get an appointment FAST in a crowded schedule. Thank you to both and the technicians who worked on our car.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/11/2022 02:04 PM

Good Afternoon Tim!

Thank you so much for taking the time to leave us a great 5 star review!  We appreciate your kind words and I am so glad Zach and Hannah took great care of you.  Hopefully you dont have any more issues but if you ever need anything just let us know.

Enjoy your weekend!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


CS
gravatar
Coleen S.
Iowa City, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent customer service
We have always received excellent customer service from Billion Hyundai of Iowa City. The people who work in the service department are first-rate.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/10/2022 05:20 AM

Good Morning Coleen!

Thank you so much for the kind words and amazing 5 star review!  We love taking care of your Kona and we look forward to your next visit.  If you need anything before that time please just let me know.

Thanks again!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


Client vérifié
North Liberty, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service
This was my first time at this dealership and everything went well.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/09/2022 05:37 AM

Good Morning!

I am so glad your first trip to our dealership went great!  Thank you so much for the amazing 5 star review!  If you ever need anything at all please reach out and let us know.  We look forward to your next visit.

Thanks again!

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


Client vérifié
Tiffin, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Oil change and tire rotation
The process this time was very quick. Zach checked us in, we went to waiting area and 30 short minutes later, we were ready to go. I asked about an upcoming recall, however, Hyundai doesn't have a solution to the problem as yet so we have to wait until that is complete.
Bill S. de Billion Hyundai of Iowa City a répondu le 03/03/2022 05:08 AM

Good Morning!

Thank you so much for the amazing 5 star review!  We apprecaite your business and your feedback.  If you ever have any questions or need anything on your Hyundai please reach out and let us know.

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


AS
gravatar
Alex S.
Columbus City, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
Everything was great. Employees are extremely friendly and helpful
Bill S. de Billion Hyundai of Iowa City a répondu le 03/02/2022 05:29 AM

Good Morning Alex!

Thank you so much for the amazing 5 star review!  We apprecaite your business and your feedback.  If you ever have any questions or need anything on your Santa Fe please reach out and let us know.

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com


Client vérifié
Marion, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Good service
They take very good care of us in the service department very friendly to
Bill S. de Billion Hyundai of Iowa City a répondu le 03/01/2022 05:06 AM

Good Morning!

Thank you so much for the amazing 5 star review!  We apprecaite your business and your feedback.  If you ever have any questions or need anything on your Hyundai please reach out and let us know.

Bill Scharf
Service Manager
Billion Hyundai/Kia of Iowa City
319.499.4722
bill.scharf@billionauto.com

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.