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SureCritic / Entretien de la voiture / Cy & Charley's Firestone
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Cy & Charley's Firestone

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(880 Avis)
95
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
95
Score NPS ®

Détails de l'entreprise

À propos

For over 60 years, Cy & Charley’s has served Eastern Iowa with quality tires and appliances. When your vehicle needs attention, our auto service department can help you with oil changes, brake repairs, exhaust system replacement, suspension repairs, front end alignments, batteries, belts and hoses, and cooling and transmission flushes. For over 60 years, Cy & Charley’s has served Eastern Iowa with quality tires and appliances. When your vehicle needs attention, our auto service department can help you with oil changes, brake repairs, exhaust system replacement, suspension repairs, front end alignments, batteries, belts and hoses, and cooling and transmission flushes.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(319) 334-2565
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1800 3rd Ave Se Po Box 470 Independence, IA 50644-1404
Obtenir des directions
Cy & Charley's Firestone's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(880 Avis)
Écrire un avis
Avis récents
Client vérifié
Independence, IA
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Wheel bearings
Dropped car off in morning and picked up later in the day. Had to have both rear wheel bearings replaced. Very convenient to drop off. Great customer service.
Client vérifié
Walker, IA
Chevrolet Malibu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
Quick and great service!
Just needed a tire repair. But they were great! Got me right in, tire fixed and on the road in 20 mins!! And was very reasonable charge!! Thanks Cy and Charlies!!
MS
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Madison S.
Rowley, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
10
Awesome service!
Everyone is so nice at Cy and Charley's. I can always trust I'll be taken care of.
Client vérifié
Walker, IA
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Good service
They are pleasant and provide good service
Client vérifié
Independence, IA
Dodge Challenger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Awesome!
Our son really wanted to take his car to prom. It was prom day and they got his car in and took care of the issue right away. They did an amazing job! Thank you for being so flexible and making his day!
LS
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LAUIRE S.
Independence, IA
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Home town service you can rely on!
I can alway count on Cy & Charley's when I need maintenance on my car. Had my oil changed and tires rotated. Friendly staff, affordable services and quality work make Cy & Charley's my go to!
Ron H. de Cy & Charley's Firestone a répondu le 04/11/2025 05:17 AM

Thank you for the five-star review. We appreciate your business and hope to see you again soon. Ron Hearn - Cy and Charley's.

RM
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R and D M.
Independence, IA
Ford F-250 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Always does great service.!
Always does great service to their customers!
SB
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STEVE and CHERYL B.
Independence, IA
Dodge Journey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Mrs
I talked to both Ryan and the lady at the counter that sold tires. I got them installed while I waited. Not long at all and I was on my way.
DB
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DARREL and DARLENE B.
Independence, IA
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
9
Quick and reasonable
Quick service. personal are always pleasant.
Client vérifié
Independence, IA
Honda Ridgeline
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Fantastic as always
The only place I go for vehicle maintenance and repairs.
MB
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MICHELE B.
Oelwein, IA
Dodge Avenger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2025
client vérifiéVérifié Client
10
Friendly
I love that they come and get my car while I’m at work. The last thing I want to do at the end of my work day is sit and wait for my car to be fixed. I really appreciate this option!!
Everyone is always so friendly and they actually listen to what I have to say.
I have already recommended them to several of my friends.
KP
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KATHY P.
Independence, IA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2025
client vérifiéVérifié Client
10
Excellent service as always
Stopped in they took my truck in right away. Got done. Bought it back. I couldn’t ask for a better service. Thank you very much.
Ron H. de Cy & Charley's Firestone a répondu le 01/09/2025 09:26 AM

Thank you for the five-star review. We appreciate your business and hope to see you again soon. 

Client vérifié
Independence, IA
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2025
client vérifiéVérifié Client
10
Replaced & rotated tires
Very professional as usual, got in & out
JG
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JALLEEN G.
Rowley, IA
Honda Civic Si
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2024
client vérifiéVérifié Client
10
Excellent Business
Our family has been doing business for years with Cy & Charley's. They are an excellent company and take great care of their customers. We highly recommend them!
Client vérifié
Hazleton, IA
Buick Enclave
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
client vérifiéVérifié Client
10
Great service!
Excellent customer service. They ordered the tires I currently had on my car, picked it up and delivered it back when done.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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