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Bill Smith's Auto & Air

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 726 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

With over 60 years of service and in its third generation, Specializing in Automotive Air Conditioning and Cooling Systems for decades Bill Smith’s Auto Service is one of the Peninsula’s leading Automotive Repair facilities. With over 60 years of service and in its third generation, Specializing in Automotive Air Conditioning and Cooling Systems for decades Bill Smith’s Auto Service is one of the Peninsula’s leading Automotive Repair facilities.

Catégories
Entretien de la voiture, Vidange, Entretien de la voiture
Contact
(757) 596-1561

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
11122 Jefferson Ave Newport News, VA 23601-2529
Bill Smith's Auto & Air's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 726 Avis)

MB
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MIKE B.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Professional service
The job performed was excellently done and we are extremely satisfied.

AG
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ANGELA G.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Great service
Always great service

GS
Greg S.
Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
Catégorie : Service
Greg said they got him in and out within 24 hours. They do good work.
Recommandé

BF
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Barbara F.
Hampton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Auto Repair
I was recommended to Bill Smith's Auto &Air from an acquaintance. I was meet with a friendly and welcoming service advisor. I explained what was going on with my vehicle and I was told that they can look at the vehicle if I brought it back which I did and I received a call about the problem and it was fixed and my vehicle is running much much better. I will continue to support and tell family/friends about this company. I highly recommend this company for your vehicle repairs.

BF
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Barbara F.
Hampton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Auto Repair
I was recommended to Bill Smith's Auto &Air from an acquaintance. I was meet with a friendly and welcoming service advisor. I explained what was going on with my vehicle and I was told that they can look at the vehicle if I brought it back which I did and I received a call about the problem and it was fixed and my vehicle is running much much better. I will continue to support and tell family/friends about this company. I highly recommend this company for your vehicle repairs.

JR
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Judith R.
Yorktown, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
10
Friendliness
Bill Smiths is by far the friendliness place I have ever been to. They do not treat me as the old lady I am but treat me as someone who needs to know. They are ALWAYS fair with their price and I know I am getting good service.

MB
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MIKE B.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Awesome repair support
Professional service and great customer support.

AG
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ANGELA G.
Newport News, VA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/04/2025
client vérifiéVérifié Client
10
Great service
I'm very satisfied with the service

PC
Pernell C.
Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
Catégorie : Service
Pernell said Jeff takes care of every vehicle he takes in, he calls and tells him what is going on, and is good customer service guy. He said he always takes his vehicles to them, no matter what it is, they can fix it.
Recommandé

SB
Shaneaka B.
Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
Catégorie : Service
Shaneaka said the service was good and he told her what she needed to do.
Recommandé

MH
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MICHAEL H.
Hampton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Very good work
Just and oil change

MG
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MARK G.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Have always had service to count on
Our family has had our vehicles serviced at Bill Smith for over 30 years. The latest was a 23-year-old van brought in for oil change and inspection. It's always a pleasure to deal with this shop -- easy to schedule appointments and quality work. No extras added on; they just tell you honestly what you need and give you an estimate of the cost. If you need it, they will let you know, which always makes me feel safer on the road for me and my kids driving these older cars. Recommend scheduling an appointment as they are a busy shop.

DD
Darren D.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
Catégorie : Service
Darren said his experience was really good.
Recommandé

RO
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ROBERT O.
Gallup, NM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
10
ROB
ZACK WAS AWESOME AND VERY HELPFUL

MK
Mitch K.
Virginia
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/05/2025
client vérifiéVérifié Client
Catégorie : Service
Mitch said that they took a while to get it done but had great service.
Recommandé
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