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Best Valley Smog And Auto

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 836 Avis)
92

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

We are a smog and auto repair shop serving the inland empire. We pride ourselves on great customer service and quality work! We are a smog and auto repair shop serving the inland empire. We pride ourselves on great customer service and quality work!

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(951) 656-8281
Closing in 31 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
23952 Allesandro Blvd Ste B Moreno Valley, CA 92553
Best Valley Smog And Auto's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 836 Avis)

JG
Joel G.
Moreno Valley, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/20/2025
client vérifiéVérifié Client
1
The couldn't find the problem but changed me lots of money
I went there three times fot the check engine light. And it never went away after they install 2 catalytic converters and sensor . I decided to go somewhere else. And they found the problem fast at a fair price. Some mechanics just take advantage of you.
Philip E. de Best Valley Smog And Auto a répondu le 05/21/2025 12:03 PM

Hello Joel, we checked our system and for this vehicle we only id a smog check? but did find repairs to your highlander. and on diagnostic we put that monitors were incomplete at time of diagnositc which only had codes for catalytic converter efficency below thershold. both catalytic converters were replaced with quality OEM parts. after the vehicle left  a week later code came on for oxygen sensor heater circuit. which was different from first diagnostic, we didnt charge you labor to replace just charged for the part. a month later you come back for check engine light and it was for a evap code. again a different code from when you first came in. we didnt have time to check it out at the time and asked you to bring it back and leave it when you had time. your vehcile had already passed smog after the  catalytic covnerter and oxygen sensor was repalced. these unfortinate things happend when diagnosing and we cannot predict the future on other problems that may occur. We at Best Valley are always fair and try to help and take care of all our customers. 

Philip Espeleta
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.