business image

Bert's Garage

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(427 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility. Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility.

Catégories
Entretien de la voiture, Réparation automobile, Réparation de collision
Contact
(323) 461-8261

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1912 N Cahuenga Blvd Hollywood, CA 90068
Bert's Garage's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(427 Avis)

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Continuez à lire les avis recommandés


DK
gravatar
DAVID K.
Studio City, CA
Cet avis est actuellement en attente de vérification de l'entreprise.
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/12/2025
client vérifiéVérifié Client
5
Rushed job, new problem
I love the customer service but, while my mirror is fixed, the driver side door lock is now broken and will not lock. Now I need to wait two days with my unlocked vehicle on the street before the garage can fix the issue on Monday…

I am hoping some discount will be available for the increased risk and inconvenience…

That said - I appreciate the group and hope they will make it right.

Los Angeles, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/16/2024
0
Felt like I was scammed
I’ve been coming to Bert’s Garage periodically for years because it’s in my neighborhood and has good reviews. They are always very kind and polite, which I love. This time i brought my 2004 (but very good condition) sedan in because the catalytic converter was stolen. They had my car for about a month - it was over the holidays and supposedly Triple A insurance was hard to get a hold of, which i believe was true.
When i got in touch with Insurance, they said the estimate for the work was over $7k. i asked the shop to send me the estimate and photos, and kept calling and asking 4 days in a row. They were always polite and kind on the phone, but kept making excuses and saying they would send at a certain time but not following through.
Meanwhile insurance send me the notice that they decided to total the car. Finally 9:30pm the night before i had to make a decision on wether or not to total the car, Bert’s send the photos & estimate - conveniently too late for me to get a second opinion.
I know catalytic converters are expensive in CA, but there’s no reason they should have estimated over $7k for that fix. they claimed things that were simply not true - like saying the oxygen sensor was severed when there was clearly no damage besides the actual converter pipe being cut out. I took the photos to another engineer/car mechanic afterward and he confirmed that there was absolutely nothing wrong with the car besides that one part being stolen. I’m sure there are some neccessary shady things that happen in the communication between car shops and insurance, but this totally screwed me over and i feel completely scammed. My car was in great condition and only had 108k miles on it…and now i have to find a new one.
Again, the people are lovely when you talk with them, which i stand by. But i got scammed :(

CS
gravatar
CHRISTIE S.
Los Angeles, CA
Cet avis enfreint la politique de révision de SureCritic.

3 sur 3 résultats
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