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Benz N' Beyond

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(267 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(949) 461-0557

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
20771 Bake Parkway Unit B Lake Forest, CA 92630
Benz N' Beyond's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(267 Avis)

RM
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RAM M.
Mission Viejo, CA
Mercedes-Benz ML500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Very happy with your service.
I am imprerssed. You have a new customer. It was a good experience.
Ali H. de Benz N' Beyond a répondu le 02/09/2025 09:40 AM

We're glad to hear that you had a great experience with us! It's always a pleasure to impress a new customer. We aim to keep that good vibe going, so if there's anything else we can assist you with, just let us know. Here's to many more enjoyable visits ahead!


JV
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JOSEPH V.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Awesome service!
I truly trust this shop to take the greatest care of my vehicle and provide the most professional services. I can't say enough good things about the way they do their business. I highly recommend Benz N' Beyond to my friends and family. Thank you, Ali, Sassan, and David.
Ali H. de Benz N' Beyond a répondu le 02/01/2025 09:40 AM

We genuinely appreciate you taking the time to share your experience! It's always heartwarming to hear when our customers feel cared for — it’s like giving your vehicle a little spa day, only with fewer cucumbers on the eyes. Your trust in us means a lot, and we’re glad our team could make such a positive impression. Here’s to many more miles of smooth driving!


FV
FERNANDO V.
Trabuco Canyon, CA
Mercedes-Benz ML350
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/25/2025
client vérifiéVérifié Client
8
Good service, I plan look forward on the future.
It was a good experience.
Thank you.
Ali H. de Benz N' Beyond a répondu le 01/27/2025 09:37 AM

We're glad to hear that you had a good experience with us! At Benz N' Beyond, we aim to make every visit as enjoyable as possible. If there’s anything specific you think we could do to take that experience to the next level—or even to a solid five stars—we would love to hear it. Your feedback helps us keep our engines running smoothly!


RS
RYLIE S.
Lake Forest, CA
BMW 430i Gran Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
10
Coolant leak on BMW 430i gc
I recently purchased a 2019 BMW 430i gc and within a month of driving the car my coolant would leak and I was unsure of the cause. I took it in to Benz n Beyond and as always they helped identify the issue and fix it in a timely manner. I love their work and their attitude, I can always rest assured that they will go above my expectations and delivery quality service each and every time.
Ali H. de Benz N' Beyond a répondu le 01/09/2025 09:39 AM

It's fantastic to hear about your experience with your 2019 BMW 430i GC, even if coolant leaks are less than ideal companions on the road! We're glad our team could jump in like an automotive superhero to identify and fix the issue promptly. Your kind words about our work and attitude mean a lot to us; we strive to keep expectations sky-high—it's how we roll. If you ever need more support (or if your BMW decides to start a new trend in leaks), just know we’re here to help keep things in top shape!


PK
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PETER K.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
9
Quick service
Took no time to replace battery of my GLC. Clear communication
Ali H. de Benz N' Beyond a répondu le 01/09/2025 09:39 AM

We appreciate your feedback! It's great to hear that the battery replacement for your GLC was swift and that our communication hit the mark. We're always here to ensure your car runs smoothly, so if there’s anything we can assist you with in the future, don’t hesitate to reach out—speedy service is our motto!


BB
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BRETT B.
Aliso Viejo, CA
Mercedes-Benz C250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2025
client vérifiéVérifié Client
10
Amazing Work on my C250
I have been coming in for maintenance and servicing on my C250. Ali and Sassan also repaired the damaged seat in my car. I recommend anyone I know to come here. Smooth and affordable service, with amazing amounts of transparency. Hard to find these days!
Ali H. de Benz N' Beyond a répondu le 01/03/2025 09:36 AM

We're delighted to hear about your experience with us! It's great to know that you found our service smooth, affordable, and refreshingly transparent—you're right, it can be a bit like finding a unicorn these days. Ali and Sassan will be thrilled to hear your praise for their work on your C250 and the seat repair. We appreciate your recommendation and look forward to keeping your car in top shape!


SA
STEVE A.
Laguna Niguel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
10
Quality and Expertise
I've been servicing my car and truck by the Toyota dealership only because they only service Toyota cars and trucks. Two of my coworker's told me about Benz and Beyond. Their work is excellent. Driving my car or truck off the lot I can tell the difference in the sound of the engine. I will continue to refer my friends to give Benz and Beyond a try. They are experts and friendly to customers. Their prices are fair and they will explain and recommend/suggestions to help keep your vehicle in tip-top shape.
Ali H. de Benz N' Beyond a répondu le 01/02/2025 09:35 AM

We're delighted to hear that you made the leap from Toyota dealership services to Benz N' Beyond! It sounds like your engine is now humming a happier tune, and we can’t help but smile at that. It’s great to know that our team was able to impress with their expertise and friendliness. Word of mouth is priceless, so please keep sharing your experience with friends—after all, who wouldn’t want to enjoy fair prices and expert insights? Here’s to keeping your vehicles in their prime, so they can keep you on the road!


TT
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TIA T.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Quick service and reasonable price
I have an engine light on, took my car to the shop in the afternoon, after 2 hours diagnostic, told me the problem, quote the cost, fix it, and the car is done.
I would recommend this place to everyone who is looking for a good place and good price
Ali H. de Benz N' Beyond a répondu le 12/20/2024 09:40 AM

We appreciate your recommendation—now our shop can officially add “light bulb” to our list of talents! We're happy to hear that your engine light problem was diagnosed and fixed in a timely manner. Speed and quality are our bread and butter, and it sounds like we nailed it this time. Thank you for trusting us with your car—it's always a pleasure to keep your wheels turning smoothly!


RM
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ROGER M.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Great guy!
Thank you so much for your honesty. Appreciate your expertise! These guys really know cars. Thanks !
Ali H. de Benz N' Beyond a répondu le 12/20/2024 09:40 AM

We appreciate your feedback and are glad to hear you found our expertise helpful. Being honest about cars sometimes feels like being in a relationship—communication is key! If you ever need a second opinion or just want to chat about the latest in the car world, we're here for you. Happy driving!


RT
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RICO T.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2024
client vérifiéVérifié Client
10
CLS Air Flow Sensor
Quick diagnostic, Quick repair
Ali H. de Benz N' Beyond a répondu le 12/19/2024 09:38 AM

We're glad to hear you had a speedy experience with us! A quick diagnostic followed by a quick repair sounds like a winning combo. We know your time is valuable, and we strive to get you back on the road in no time. If you ever need us again, you know where to find us!


Client vérifié
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2024
client vérifiéVérifié Client
10
Excellent Service
They are great to work with. Very knowlegeable and dependable. My last repair job was pretty big and expected to take 2-3 days but they finished it same day and NO 'big surprises' like with some other mechanics. Above all, I really trust them.
Ali H. de Benz N' Beyond a répondu le 12/17/2024 09:39 AM

We're pleased to hear about your positive experience. It's always a delight when our team can exceed expectations and keep those surprises to a minimum—unless we're talking about surprise parties, of course! Trust is key in this business, and we're glad we've earned yours. Here's to keeping your vehicle in great shape without any plot twists!


RB
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ROXANE B.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2024
client vérifiéVérifié Client
10
Very competent
Friendly, no issues, competent, knowledgeable.
Ali H. de Benz N' Beyond a répondu le 12/09/2024 09:37 AM

We're glad to hear you had a smooth experience with us! It sounds like our team hit the mark on friendly service and expertise. If you ever have questions, feel free to put us to the test—competence is our secret weapon, after all. We appreciate your support!


JB
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JO B.
Laguna Hills, CA
Mercedes-Benz C320
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2024
client vérifiéVérifié Client
10
Benz n Beyond Review
Terrific service. Found the problem(s). Going forward i only use them for my car.
Ali H. de Benz N' Beyond a répondu le 11/22/2024 09:38 AM

We appreciate you taking the time to share your experience! It sounds like we've earned a dedicated customer—look out world, we've got a car whisperer on our hands. We're always here to help, whether it's fixing the problem or just giving your car a little TLC. Your support means a lot to us!


Client vérifié
Riverside, CA
Mercedes-Benz E300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2024
client vérifiéVérifié Client
10
Great
Excellent
Ali H. de Benz N' Beyond a répondu le 11/16/2024 09:37 AM

We're glad to hear you found your experience excellent! It sounds like we hit the nail on the head. If there's anything specific that stood out to you or if you have suggestions for us, we'd love to hear it. Your feedback helps us keep the wheels turning smoothly!


Client vérifié
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2024
client vérifiéVérifié Client
10
Great service
Honest mechanics. Pleasant to work with. Noticed additional small issues, fix them and did in charge for them. Charge

1-15 sur 267 résultats
Bons de services et publications
Thank you for the kind words! We're thrilled Sawaun was able to get you back on the road while you waited—talk about multitasking! 🚗💨 Wishing you smooth drives ahead! #BenzNBeyond #CustomerLove
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?✨ Big shoutout to our awesome team member Sassan for saving the day! ? We love keeping it honest and efficient—because who needs a new motor when a little TLC does the trick? Thank you for trusting us with your ride! ?️ #BenzNBeyond #HonestyIsKey
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We’re tickled pink to be your go-to! ? Finding honest service is like finding a needle in a haystack, but we're glad we could be your golden thread. Thanks for the trust over the years! ?? #BenzNBeyond #CustomerAppreciation
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We’re thrilled that you found our mechanic excellent! ?✨ Your satisfaction is our fuel, and we’re revved up to keep your ride in top shape. Thanks for trusting us! ??️ #BenzNBeyond #CustomerSatisfaction
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Thanks for the shoutout! ?✨ Our team is thrilled to be recognized for both skill and friendliness. We promise to keep the good times rolling—after all, who says car care can’t come with a smile? ? #ServiceWithASmile #BenzNBeyond
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.