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Benz N' Beyond

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(295 Avis)
95

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

Contact
(949) 461-0557

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
20771 Bake Parkway Unit B Lake Forest, CA 92630
Benz N' Beyond's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(295 Avis)

IW
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IVAN W.
Foothill Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2025
client vérifiéVérifié Client
10
Timely service that was high quality and reasonable in cost.
I have used Benz N’ Beyond for both my Mercedes Benz vehicles for multiple years. This car repair shop is top notch and super timely. They are honest and efficient. You can get your car in and out normally within the same day. I highly recommend Benz N’ Beyond. They can give you a lift to your home or business if it’s within a reasonable radius of the shop. However, it depends upon how busy they are. So call them before you go, so there is no surprises about this.
Ali H. de Benz N' Beyond a répondu le 10/31/2025 09:40 AM

We appreciate your kind words and the time you took to share your experience with us. It is always a pleasure to serve loyal customers like yourself who have seen our commitment to excellence over the years. We strive to keep our operations as efficient as a well-tuned engine, and it is gratifying to know that our efforts have contributed positively to your experience. We also appreciate your understanding regarding our shuttle service; sometimes it can be as unpredictable as the weather. Rest assured, we aim to keep our communication clear to ensure your visit is always a smooth ride. Your recommendation means a lot to us, and we look forward to continuing to provide you with top-notch service for your Mercedes Benz.


RS
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RICHARD S.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2025
client vérifiéVérifié Client
10
No start bmw no problem fixed ASAP !
Outstanding great work reasonable price
Ali H. de Benz N' Beyond a répondu le 10/19/2025 09:39 AM

We greatly appreciate your positive feedback regarding our work and pricing. It is truly rewarding to know that our efforts have met your expectations. At Benz N' Beyond, we aim to deliver exceptional service at prices that won't leave your wallet gasping for air. We look forward to continuing this journey of outstanding service together.


MP
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MARJORE P.
Irvine, CA
Mercedes-Benz C250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2025
client vérifiéVérifié Client
10
Benz N Beyond is the best out there!
My C250 was due for a B service. I made an appointment online which was so easy and convenient. I got an appointment for the day I needed. I dropped off my car and was given a ride by Ali to a store about 4 or 5 miles away.
I had an oil leak so they fixed that and all work was done within the same day.

As always, Benz N Beyond provided me with extra services including replacement of a low beam light. Ali also gave me a discount for being a loyal customer. My car no longer has that oil leak smell and I feel safe driving it.

Thank you, Ali and Sassan, for the excellent service you provided! I appreciate you very much!
Ali H. de Benz N' Beyond a répondu le 10/12/2025 09:42 AM

We are pleased to hear about your positive experience at Benz N' Beyond. It seems that your C250 is now performing like a true champion, ready to take on the open road again without any pesky oil leak smells hanging around. Our team takes great pride in providing convenient services and ensuring our customers feel taken care of, much like a VIP. Your acknowledgment of Ali and Sassan is truly appreciated, and we are delighted to have earned your loyalty through our extra efforts. Here’s to smooth drives ahead!


Client vérifié
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2025
client vérifiéVérifié Client
9
SLK Vario top issue
vario top stopped operating properly.
Ali H. de Benz N' Beyond a répondu le 10/09/2025 09:41 AM

We appreciate you taking the time to share your thoughts with us. It appears that the Vario Top has decided to take an unexpected break from its duties. We're sorry to hear that it stopped operating properly. Our dedicated team is committed to resolving any issues you encounter. Please don't hesitate to reach out to us so we can assist you and ensure that your experience returns to peak performance. After all, we wouldn’t want your equipment to be on a permanent vacation!


HT
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HEIDI T.
Irvine, CA
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2025
client vérifiéVérifié Client
10
Excellent service.
Knowledgeable on Mercedes
Ali H. de Benz N' Beyond a répondu le 10/06/2025 09:38 AM

We appreciate your positive feedback regarding our team's expertise on Mercedes vehicles. It is always rewarding to know that our efforts in becoming well-versed in the intricacies of these exceptional cars have not gone unnoticed. Your satisfaction drives us to keep our knowledge on point—after all, someone has to help these German engineering marvels keep their charm! Thank you for your support.


AN
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ALI N.
Aliso Viejo, CA
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2025
client vérifiéVérifié Client
10
Excellent.service
Fast and efficient service. Highly recommending.
Ali H. de Benz N' Beyond a répondu le 10/02/2025 09:41 AM

We are delighted to hear about your experience with our fast and efficient service. Your recommendation is the highest compliment we could receive and serves as a badge of honor for our team. Here’s hoping our speed and efficiency are as contagious as a good laugh! Thank you for choosing Benz N' Beyond.


DV
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Deborah V.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2025
10
Trusted BMW & Mercedes Mechanic in Orange County – Outstanding Service!
My daughter and I own late-model BMW and Mercedes-Benz vehicles, and we are so grateful to have found Benz N Beyond European Professional Auto Shop in Orange County. From the very beginning, Ali has stood out as an incredibly kind, honest, and professional business owner who truly cares about his customers.

As women, we know that auto dealerships and repair shops can sometimes take advantage of customers. That has never been the case here. Ali provides us with complete peace of mind, knowing that our vehicles are safe, reliable, and maintained with expert care. Trust in auto repair is priceless in today’s economy, and Ali delivers it every single time.

The shop offers dealership-level service and diagnostics for BMW and Mercedes vehicles without the high dealership prices. Whether you’re an individual with one car or a business managing a fleet, Benz N Beyond is the best choice for honest, high-quality European auto repair in Orange County.

Thank you, Ali, for treating my daughter and me with respect and care. I highly recommend Benz N Beyond to anyone looking for a BMW specialist, Mercedes mechanic, or trusted European auto repair shop. This is where you’ll find expertise, integrity, and outstanding customer service.
Ali H. de Benz N' Beyond a répondu le 09/28/2025 09:40 AM

We are genuinely pleased to hear about your positive experience at Benz N Beyond. Your insights highlight the importance of trust and transparency in auto repair, and it is gratifying to know that our efforts resonate with our customers. Ali's commitment to providing top-tier service at reasonable prices is indeed something we take pride in – after all, who doesn’t love dealership-level quality without the dealership-level punch to the wallet? We appreciate your recommendation to others looking for expert care in their European vehicles. Rest assured, we will continue to uphold these values of integrity, high-quality service, and customer respect. Your support means the world to us.


DV
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Deborah V.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2025
10
Trusted BMW & Mercedes Mechanic in Orange County – Outstanding Service!
My daughter and I own late-model BMW and Mercedes-Benz vehicles, and we are so grateful to have found Benz N Beyond European Professional Auto Shop in Orange County. From the very beginning, Ali has stood out as an incredibly kind, honest, and professional business owner who truly cares about his customers.

As women, we know that auto dealerships and repair shops can sometimes take advantage of customers. That has never been the case here. Ali provides us with complete peace of mind, knowing that our vehicles are safe, reliable, and maintained with expert care. Trust in auto repair is priceless in today’s economy, and Ali delivers it every single time.

The shop offers dealership-level service and diagnostics for BMW and Mercedes vehicles without the high dealership prices. Whether you’re an individual with one car or a business managing a fleet, Benz N Beyond is the best choice for honest, high-quality European auto repair in Orange County.

Thank you, Ali, for treating my daughter and me with respect and care. I highly recommend Benz N Beyond to anyone looking for a BMW specialist, Mercedes mechanic, or trusted European auto repair shop. This is where you’ll find expertise, integrity, and outstanding customer service.
Ali H. de Benz N' Beyond a répondu le 09/28/2025 09:40 AM

Your generous feedback brings a smile to our faces! It is wonderful to hear that both you and your daughter have found a trusted partner in vehicle maintenance at Benz N Beyond. Ali and our team strive to ensure that every customer feels valued and that their vehicles receive top-notch care without the dealership price tag. We understand the importance of trust, especially in the automotive world, and we are delighted to provide you with that peace of mind. Your recommendation means the world to us, and we look forward to continuing to serve you and your European vehicles with the utmost dedication and expertise. Here’s to safe travels ahead!


DM
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DENNIS M.
Mission Viejo, CA
Mercedes-Benz S55
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2025
client vérifiéVérifié Client
10
Honest and reliable, thats big these days
I give these people a 6 , if you have a Merz
This is where you need to go
Ali H. de Benz N' Beyond a répondu le 09/17/2025 09:39 AM

We are incredibly pleased to receive such high praise from you. It seems we missed the mark with just a five-star score, and for that, we shall strive to earn those additional points. We take great pride in catering to Merz owners, who always seem to bring a touch of luxury to our establishment. Your recommendation means a lot to us, and we are eager to continue providing stellar service. Thank you for your kind words!


SZ
SYAMACK Z.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2025
client vérifiéVérifié Client
10
Outstanding service
Simply outstanding service in all regards
Ali H. de Benz N' Beyond a répondu le 09/15/2025 09:38 AM

We greatly appreciate your praise for our service. It is always our aim to provide an experience that is simply outstanding, so hearing this feedback is like music to our ears. If our service has made your day a little brighter, then we consider that a job well done. We look forward to continuing to serve you with the same level of excellence.


LG
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LORRAINE G.
Lake Forest, CA
Mercedes-Benz A220
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
A-3 service
I feel he is an honest mechanic with fair pricing.
Ali H. de Benz N' Beyond a répondu le 09/07/2025 09:40 AM

We deeply appreciate your feedback regarding your experience with our services. It's wonderful to hear that you found our pricing to be fair and our dedication to honesty evident. A mechanic evaluating their ethics might make for an interesting plot twist in a mystery novel, but luckily, honesty is the only ‘guilty’ secret we embrace. Your trust means a great deal to us, and we look forward to maintaining that standard in the future.


Client vérifié
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Quick and correct
Great guys who do good work and do it quickly. Honest and easy to deal with.
Ali H. de Benz N' Beyond a répondu le 08/15/2025 09:42 AM

We appreciate your positive feedback regarding our work and customer service. It is wonderful to hear that our team made a good impression with their honesty and efficiency. We pride ourselves on delivering quality service, and we are delighted that you recognized our efforts. Should you have any further needs, we are at your service, ready to impress again, perhaps even faster than a speeding ticket.


JH
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JOSE H.
Lake Elsinore, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2025
client vérifiéVérifié Client
10
Sl500
They are Professional and very knowledgeable helped me diagnose my vehicle and gave me a discount.
Ali H. de Benz N' Beyond a répondu le 08/09/2025 09:42 AM

We are pleased to hear about your positive experience with our team. Your kind words regarding our professionalism and knowledge are truly appreciated, and it seems we nailed the diagnosis without any game of charades. If you have any more automotive mysteries that need unraveling, you know where to find us.


SA
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STEVE A.
Laguna Niguel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Top notch and honest expert mechanics
Very friendly, knowledgeable and experienced mechanics with very fair prices. If you want the your vehicle to last a lifetime, I recommend having your vehicle serviced by these experts.
Ali H. de Benz N' Beyond a répondu le 07/31/2025 09:40 AM

We are pleased to hear that you had such a positive experience with our team. Our mechanics take pride in combining their expertise with a friendly approach, and it is gratifying to know that you found our prices fair. Your recommendation speaks volumes, and we are committed to keeping your vehicle running smoothly for many miles to come. Here’s to long-lasting relationships—both with our team and your vehicle!


MP
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MARIA P.
Lake Forest, CA
Mercedes-Benz C250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2025
client vérifiéVérifié Client
10
Exceptional service by all staff
Excellent service from all staff very friendly
Ali H. de Benz N' Beyond a répondu le 07/29/2025 09:49 AM

We are pleased to hear that you had an excellent experience with our team. Friendly service is what we strive for, and it seems we have successfully added a touch of warmth to your visit. Your kind words reflect our commitment to providing exceptional service, and we truly appreciate your feedback. We look forward to being at your service again in the future.


1-15 sur 295 résultats
Bons de services et publications
Thank you for your amazing review! We're thrilled to be your trusted mechanics and to know we’ve earned your recommendation. 🚗✨ Ali, Sassan, and David appreciate you for putting your faith in us. Here's to smooth rides ahead! #BenzNBeyond #AutoCareExperts
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Thanks for the fantastic review! 🚗💨 We’re thrilled to keep your BMW running like a dream—leaks be gone! Your trust means the world to us. Here’s to many more smooth rides ahead! 🛠️✨ #BenzNBeyond #QualityService
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We're thrilled to hear you had a speedy battery replacement for your GLC! ⏱️ Clear communication is our specialty (and so is making sure your car runs smoothly)! Thanks for trusting Benz N' Beyond! 🚗🔋 #AutoCare #CustomerAppreciation
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Thank you for the amazing review! We're thrilled to hear your engine's purring like a kitten after visiting us. 🐱🚗 We're here to keep your vehicles running smoothly, one happy customer at a time. Keep those referrals coming! 🛠️✨ #BenzNBeyond #CustomerCare
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Thank you for trusting us with your engine light mystery! 🚗🔧 We love solving automotive puzzles. Your recommendation means the world to us—if only cars could talk, right? 😂 #BenzNBeyond #AutoRepairExperts
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We're thrilled you appreciated our honesty and expertise! 🚗🔧 Our team loves what they do, and we aim to keep you and your ride happy! Thanks for the shout-out! 😊 #BenzNBeyond #ExpertCare
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Thanks for the thumbs up! 👍 Quick diagnostics and repairs are our superpowers at Benz N' Beyond! We're here to keep you rolling smoothly! 🚗💨 #AutoCare #BenzNBeyond
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Thank you for the kind words! We aim to keep our service friendly and our mechanics knowledgeable—like car whisperers! 🚗💡 We appreciate your support and look forward to helping you again! #BenzNBeyond #AutoCare
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We’re thrilled to hear you found our service terrific! 🚗🔧 We promise to keep your car running smoother than a well-oiled machine. Thanks for trusting us for your future auto needs! 🙌 #BenzNBeyond #AutoCare
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Thank you for trusting Benz N' Beyond with your car inspection! 🚗 We love making things clear as an unclouded windshield! Looking forward to getting your future ride in tip-top shape! 👍 #CarCare #BenzNBeyond
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Thank you for the glowing recommendation! 🌟 We take pride in pampering your Benz like royalty and our team is always ready to roll up their sleeves (and make it shine). 🚗✨ Keep that ride smooth! #BenzNBeyond #ExpertService
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We’re thrilled to hear you were impressed from start to finish! 🚗💨 Professionalism and savings? That’s our secret recipe! Thanks for recommending us. Remember, when in doubt, call Benz N' Beyond! #AutoRepair #CustomerAppreciation
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Thank you for the fantastic review! 🚗✨ We're thrilled to know our expert team and fair pricing hit the mark. Your recommendation means the world to us! Keep those wheels rolling smoothly! #BenzNBeyond #HappyDriving
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We're thrilled to hear you felt well taken care of while waiting! 🚗💨 At Benz N' Beyond, your car is in good hands, and we love making wait times feel like a pit stop in style! Thanks for the kind words! #CustomerCare #BenzNBeyond
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Thank you for the fantastic review! We're thrilled you found honesty and professionalism at Benz N' Beyond. 🚗✨ No more mechanic suspense—just quality service! We appreciate your trust. #BenzNBeyond #HonestMechanic
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Thank you so much for the fantastic review! We take car-caring as seriously as our own 🚗❤️. Honesty and knowledge are our cornerstones—just like your ride! Ready to keep you and your car in top shape! #BenzNBeyond #CarCareExperts
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Thank you for the sparkly review! ✨ We're thrilled to hear you think we did an excellent job! Whether it's a tune-up or a major repair, we aim to keep your ride in top shape. 🚗💨 #BenzNBeyond #AutoExcellence
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We're blushing! 🤗 Thank you for trusting Benz N' Beyond with your ride. We'll keep working hard to ensure your vehicle sparkles and runs like a dream! 🚗💨 Here's to more flawless repairs ahead! #BenzNBeyond #AutoMagic
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We're thrilled to hear that you find our team knowledgeable and friendly! 🚗✨ No more dealership drama, right? We're here to provide top-notch service and keep it personal. Thanks for putting your trust in us! #BenzNBeyond #TrustworthyService
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A dead battery during a hospital run? Talk about stress! 😅 We're glad we could jump in and save the day for you. 🚗💨 Thanks for trusting Benz N' Beyond for quick service when you needed it most! #BenzNBeyond #AutoRescue
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We're thrilled you had a speedy experience with us! 🏎️💨 SawSun is always here to keep your wheels rolling and your workday on track. Thanks for trusting Benz N' Beyond! We appreciate you! 🙌 #CustomerAppreciation #BenzNBeyond
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Thank you for the kind words! We're thrilled Sawaun was able to get you back on the road while you waited—talk about multitasking! 🚗💨 Wishing you smooth drives ahead! #BenzNBeyond #CustomerLove
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?✨ Big shoutout to our awesome team member Sassan for saving the day! ? We love keeping it honest and efficient—because who needs a new motor when a little TLC does the trick? Thank you for trusting us with your ride! ?️ #BenzNBeyond #HonestyIsKey
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We’re tickled pink to be your go-to! ? Finding honest service is like finding a needle in a haystack, but we're glad we could be your golden thread. Thanks for the trust over the years! ?? #BenzNBeyond #CustomerAppreciation
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We’re thrilled that you found our mechanic excellent! ?✨ Your satisfaction is our fuel, and we’re revved up to keep your ride in top shape. Thanks for trusting us! ??️ #BenzNBeyond #CustomerSatisfaction
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Thanks for the shoutout! ?✨ Our team is thrilled to be recognized for both skill and friendliness. We promise to keep the good times rolling—after all, who says car care can’t come with a smile? ? #ServiceWithASmile #BenzNBeyond
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.