Beaverton Hyundai has been the #1 Hyundai Dealership in Oregon since 1996. Beaverton Hyundai leads the North West in Customer Satisfaction in our award winning Parts and Service Departments, as ranked by Hyundai Motor America. We are a certified "Green Business" and our commitments to the environment and to our customers is our top Beaverton Hyundai has been the #1 Hyundai Dealership in Oregon since 1996. Beaverton Hyundai leads the North West in Customer Satisfaction in our award winning Parts and Service Departments, as ranked by Hyundai Motor America. We are a certified "Green Business" and our commitments to the environment and to our customers is our top priority. ...more
I went to look at a Subaru Outback and after testing the vehicle said I wanted to get it as long as the inspection went through. The salesman I was working with printed off the quote which I have attached and I scheduled my mechanic to come do a prepurchase inspection.
The next day as I am driving with my father in law to the dealership I get a call mechanic saying that they refused to let him see the vehicle as they needed to take it into the shop for repairs. He said they were rude to him and as soon as they realized he wasn't a customer were uninterested and cold. Since I was already on my way I figured I would stop in and see what was going on. I ended up talking with Rick in sales and he reiterated what he told my mechanic. When I asked him what was wrong with the vehicle he said he didn't know. We talked with him about how unprofessional this was as I had set up an appointment for a prepurchase inspection and no one bothered to inform me that they decided spontaneously that this wouldn't be possible. Later in the conversation he said it was still at the dealership. When I asked if I could see it he said, no. Also a red flag. At this point he decided to mention that he actually did know why it was in the shop, the sunroof stopped working. I told him that was fine and that I was still interested and he said he would call me as soon as it was available. Two days later I get my first call back from him saying he sold it to someone else.
The amount of lying and general shady behavior of these salesmen has led me to the 1 star rating. Rick specifically is the salesman who lied straight to my face. They not only lied but they wasted me, my family and my mechanics time.
If you would like more information please feel free to leave a comment and I can expand on this horrible experience so that you don't have to go through it.