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Baker Road Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(930 Avis)
94
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image. The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image.



In our efforts to give the best service possible, we composed a code of ethics:



"Baker Road Service is committed to honest, ethical auto repair. It is our obligation to teach, never 'sell'. We inform you of the condition of your vehicle and help you understand the condition and your choices. You need to make decisions about the best care for your vehicle and family. This is our value to you."



To paraphrase, we are here to inform you, not to just take your money.
...more

Catégories
Entretien de la voiture, Vidange, Réparation automobile
Contact
(952) 935-9777

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
13125 Excelsior Blvd Minnetonka, MN 55343

Affiliations

ASE - Master Certification
NAPA
Baker Road Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(930 Avis)

BI
gravatar
Bob I.
Minnetonka, MN
Mercedes-Benz S550
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Excellent service at reasonable price
I have been bring my Mercedes here for nearly 10 years. I always feel comfortable with their service and knowledge of my car.

DA
Duke A.
Minnetonka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Duke said they always do good work and fit him in.
Recommandé

LA
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Larry A.
Jordan, MN
Porsche 968
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Great quality work at a fair price
The staff was very helpful and enthusiastic. A great place to go and get work done on most vehicles. I was impressed with their knowledge about many brands of vehicles. I will definitely be a long term customer.

CS
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Cynthia S.
Minnetonka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Great Service Center
I have taken my Audi to Baker Road for service since 2018. Eric is a craftsman and has kept my car running smoothly at 182,000 miles. Friendly and professional staff. I highly recommend Baker Road.

AS
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Aurora S.
Hopkins, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Quick, kind, reliable.
I trust my collector vehicle with these guys because I know they’re going to do the job right. Both times I’ve brought my 77’ collector to them they’ve done a fabulous job.

Client vérifié
Minnetonka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Did a check on oil leak. Had to order parts for future install
Did the AC charge and looked for oil leak, repair at later date

RO
Robert O.
Hopkins, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Robert said they do good quality work and that he has had good experiences in the past.
Recommandé

BC
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Brian C.
Burnsville, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
I drive 40 minutes
I drive 40 minutes to get all my cars serviced at Baker Road. They are no frills, trustworthy, kind, and do great work.

Client vérifié
Hopkins, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Got my oil changed and everything else checked over
Always a great experience. Great staff and technicians. Very knowledgeable and friendly. My oil change and check up were done in a timely manner. Highly recommend Baker Road Automotive.

TS
Tyson S.
Eden Prairie, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Tyson said everyone was really cooperative, really easy to work with and very communicative. They gave him the estimate and he knew the prices of everything.
Recommandé

CC
gravatar
Carol C.
Minnetonka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent
Long time customer (maybe 10 years) and I have never had a bad or even questionable experience - just the opposite. Honest, professional, skilled, friendly. Cost are fair, quality work.
Overall excellent!

BS
Bruce S.
Eden Prairie, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Professional and personal service
I have been a customer here for about 2 decades and have always had a positive experience! I feel they are honest about what I need and don't sell me what I don't need. It's a small enough shop where I am known.
I want to particularly recognize Rick, who has personally helped me with rides from and to the shop as well as several times when I was in a real jam with my car. He didn't NEED to do any of that but did so because he wanted to!
Baker Road Automotive is a little gem and I don't think you can do better.

Client vérifié
Minnetonka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Oil change
They did an oil change on both of my cars on same day

BD
Bernie D.
Minnetonka, MN
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/18/2025
client vérifiéVérifié Client
Catégorie : Service
Bernie said they charged him too much.
Non recommandé

DG
Daniel G.
Minneapolis, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Dan
Great service and honest on service.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.