Vérifié ClientWe appreciate your feedback and understand how frustrating it must have been to experience delays and poor communication during your service. We always aim for a smoother experience and it sounds like we missed the mark this time. Regarding your vehicle's gas gauge and those unexpected personal items, that's definitely not our standard operating procedure. We’ll be sure to investigate this further to ensure it doesn’t happen again. We value your business and are here to help if you have any further concerns.