business image

AYT Service Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(433 Avis)
87

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

À propos

A.Y.T. Auto Group was established in 1993 by Master Technician Yan Liang with Can Huang and has been serving the Greater Washington area for over 25 years. Our dedicated quality service has allowed us to accumulate a solid and strong customer base. We want to take this opportunity to thank all of those who have been supporting us through A.Y.T. Auto Group was established in 1993 by Master Technician Yan Liang with Can Huang and has been serving the Greater Washington area for over 25 years. Our dedicated quality service has allowed us to accumulate a solid and strong customer base. We want to take this opportunity to thank all of those who have been supporting us through the years and welcome those who are looking for a reliable repair facility to service all their auto needs. With multiple locations in the Maryland and DC area, we offer a wide range of services for all domestic and foreign vehicles including oil change, brakes, engine performance, electrical service, transmission, auto body and refinishing. Our diversification allows us to be the one-stop shop for all your automobile needs. We welcome you to visit any of our locations for any automobile needs. Please visit our website www.aytauto.com for the latest news, updates and money saving coupons. ...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(301) 350-0015

Heures d'ouverture

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6520 Central Ave Capitol Heights, MD 20743
AYT Service Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(433 Avis)

LL
lascelle l.
Montgomery Village, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/10/2026
client vérifiéVérifié Client
0
Don’t waste your time or money
I paid $125 for a “bumper to bumper inspection” because my car had a very noticeable rear wheel wobble and a cracking noise when turning. I gave clear, specific instructions to check the suspension, wheel, and cause of the wobble.

I was told nothing was wrong with the suspension and the inspection focused mainly on unrelated engine codes. There was no mention of checking the wheel balance, tire condition, or possible rim damage. I also had to call them myself to get an update.

After leaving, the wobble was still severe — to the point where other drivers were keeping their distance on the road — and the issue was clearly not resolved.

I then went to Discount Tire, where they removed the wheel and identified a bent rim within minutes.

For $125, I expected a thorough inspection that actually addressed the problem I came in for. Instead, a basic and obvious issue was missed that another shop found almost immediately.

This was a frustrating experience and not what I expected from a “full inspection.”
Jamie S. de AYT Service Center a répondu le 04/13/2026 05:52 AM

I am sorry you had a problem when you asked for a inspection you failed to mention until you picked up the car that you felt this problem at 80 mph which there is no way for us to test that. But as I informed you that you were welcome to bring it back if you had any futher problems and we would recheck it at no charge. If you have any futher questions or concerns feel free to contact us directly. 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.