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Autonation Hyundai Tempe

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(6 251 Avis)
54

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
390
Total des ReScores
4,9
Moyenne de ReScore
54
Score NPS ®

Détails de l'entreprise

À propos

Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment. Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(480) 505-4247
Closing in 50 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
8050 S. Autoplex Loop Tempe, AZ 85284
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(6 251 Avis)

JB
gravatar
Julius B.
Mesa, AZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/19/2024
0
Catégorie : Service
Since July, I've been grappling with persistent oil consumption problems
Since July, I've been grappling with persistent oil consumption problems in my 2018 Hyundai Sonata, and it’s been incredibly frustrating. I've followed all the recommended services to the letter, including paying for oil changes and cleaning services. Despite the warranty covering the cleaning, which was completed within 1,000 miles, my oil level still runs low. The dealership insists this is "within specifications" and perfectly acceptable, but I beg to differ.

It’s disappointing to see my vehicle deplete significant oil after just about 1,500 miles, well before reaching the regular oil change interval. I've made trips to the dealership every 1,000 miles to address this issue, and each time, I've left without a satisfactory answer. Conversations with the service advisor and even the general manager have led nowhere—just more cleanings and assurances that the car performs as it should.

Currently, my Sonata sits at 97000 miles and is still under warranty, yet the ongoing issues have given me no options or practical solutions like replacing or rebuilding the engine. In fact, on one occasion, I brought the car back just 1,000 miles later and found it was 5 quarts low—and they considered that acceptable according to Hyundai's specs.

This experience has soured me on Hyundai for good! I won’t be purchasing another Hyundai in the future, and I’d advise anyone considering it to think twice.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.