business image

Automotive Excellence

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(811 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Automotive Excellence is a family-owned full service auto repair shop servicing the Placerville, Cameron Park, El Dorado Hills, and surrounding communities with over 10 years of honest, quality auto repair service. We are also a Napa Auto Care Center that offers a 24 month, 24,000 mile nationwide warranty on most automotive repairs.

At
Automotive Excellence is a family-owned full service auto repair shop servicing the Placerville, Cameron Park, El Dorado Hills, and surrounding communities with over 10 years of honest, quality auto repair service. We are also a Napa Auto Care Center that offers a 24 month, 24,000 mile nationwide warranty on most automotive repairs.

At Automotive Excellence auto repair in Placerville, CA we gain the majority of our business is by customer referral. We take great pride in keeping our customers by giving them sound, strait forward advice on their auto repair needs and getting them back on the road with confidence.

So whether you need a California Smog Certification, or are experiencing a more serious problem with your vehicle, Automotive Excellence is the full service automotive repair shop you can trust.

CA Smog Check Station
In California, smog inspections are required for all vehicles produced after 1975 (with a few exceptions). Luckily Automotive Excellence in Placerville is a California Certified Smog Check location.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(530) 622-2701

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
4600 Missouri Flat Rd Ste 14 Placerville, CA 95667-6849
Automotive Excellence's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(811 Avis)

AS
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AL S.
Placerville, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Consistent Excellence
Ross and Randi and their team is the only people I trust with my vehicles! They have integrity and always do things with excellence!

PT
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PHIL T.
Camino, CA
2001 Ford F550 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Quick & done correctly
Had a smog inspection & certification & all went well. I also had a problem with my windshield wipers & Ross cleaned out the system & tighten everything up and put new wipers on & all is working fine now. Great job!

GV
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GIL V.
Shingle Springs, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
9
smog check
The service was on time, fast, in & out.

MW
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MIKE W.
Diamond Springs, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
9
Very good quality work
Very friendly quality work definitely would recommend they know their stuff

LH
LILLIAN H.
Somerset, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Excellent Service from start to finish.
Polite & excellent service from start to finish.
Randi M., Owner de Automotive Excellence a répondu le 04/02/2025 09:06 AM

Thank you Lillian for the 5 star review. Here at Automotive Excellance we strive to give top notch customer service. We look forward to seeing you at your next service.

Randi Mitchelson 
Owner
530 622 2701


ES
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EVAN S.
Cameron Park, CA
2006 Trailer W22
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Excellent, professional, and friendly service
This was my first visit to Automotive Excellence. I wasn't sure what to expect but I have found my go-to shop from now on. The service was excellent and all of the staff were professional and friendly. Ross, Randi, Dallace, and Rachel made me feel like I was family.
Randi M., Owner de Automotive Excellence a répondu le 03/31/2025 03:18 PM

Thank you Evan for the great review and welcome to the Automotive Excellence Family! We do have a great staff that takes pride in helping our customers. We look forward to seeing you at your next service.

Randi Mitchelson 
Owner
530 622 2701


Client vérifié
Camino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Service Central
Absolutely love AutoX. Been coming here for years for all of maintenance needs. They always let me know what I need and more importantly what I don’t. The staff is always friendly especially Rachel. She’s so nice. And Dallas is always there to answer any of my silly car questions. Thank you Ross & Randi.
Randi M., Owner de Automotive Excellence a répondu le 03/31/2025 03:18 PM

We're over the moon to hear that AutoX has become your automotive home away from home. It's like our shop is the warm hug you didn't know you needed! Our team takes pride in helping you navigate your car's needs – we just want to make sure your vehicle runs smoother than a buttered penguin on ice! Rachel and Dallas are the dynamic duo of customer service, ready to tackle everything from major repairs to the mystery of why your check engine light looks like it's auditioning for a horror movie. Ross and Randi must be doing something right if they keep bringing in the best talent! We appreciate your loyalty and promise to keep the laughs rolling while we keep your wheels turning.

Randi Mitchelson 
Owner
530 622 2701


BS
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BRUCE & SHIRLEY S.
Placerville, CA
2005 Ford E-450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Just a phone call away
When you're in your RV in Mesa, Arizona, and have a belt scream at you, who you gonna call? I called Ross at Automotive Excellence and got the information I needed. Next stop upon coming home, Automotive Excellence and repairs completed. Thank you Ross.
Randi M., Owner de Automotive Excellence a répondu le 03/28/2025 03:41 PM

When your RV belt decides to audition for a horror movie in Mesa, Ross is definitely the go-to guy to stop the screams! We're glad to hear that he provided the superhero-level service you needed.

Randi Mitchelson 
Owner
530 622 2701


ET
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EDWIN & SUE T.
El Dorado, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Great service as always
Over the years as hubby is unable to do the maintain needed Automotive Excellence has been the place that I trust. They are friendly and very thorough. They answer all my questions. I trust them which says a lot.
Randi M., Owner de Automotive Excellence a répondu le 03/19/2025 10:17 AM

Thank you Sue for the 5 star review, and for entrusting us with your vehicles. Its always great to see you!

Randi Mitchelson 
Owner
530 622 2701


MS
MICHAEL S.
Placerville, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/13/2025
client vérifiéVérifié Client
8
Very good multi check oil change
My second vehicle at this facility. Very thurough.
Randi M., Owner de Automotive Excellence a répondu le 03/14/2025 10:26 AM

Thanks for taking the time to leave us a review! We’re glad to hear that your experience was thorough. Our multi point inspection is a great way to let our customers  know the over all health of their vehicles.

Randi Mitchelson 
Owner
530 622 2701


AH
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ANDREA H.
Pollock Pines, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
7
I had a great! Experience at Auto Experience.
Hi! I never had any problems with Auto Excellence. The work that the employees do is very important and very thorough. At Automotive Excellence is Great!! And Awesome!! And very Helpful ☺️.
Randi M., Owner de Automotive Excellence a répondu le 03/12/2025 11:29 AM

Wow, it sounds like Automotive Excellence has officially earned its superhero cape! We’re glad to hear our team has been thorough and helpful.Thank you Andrea for the great review.

Randi Mitchelson 
Owner
530 622 2701


PT
gravatar
PHIL T.
Camino, CA
2001 Ford F550 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Excellent Service
Had several motor issues which were handled & my motorhome is running better than it has for years. They also replaced my converter box so now my generator & shore power are charging the batteries at a higher rate then they used to, before completely failing.
Randi M., Owner de Automotive Excellence a répondu le 03/12/2025 09:41 AM

Thank you Phil. That is great news to hear, that we were able to get your motorhome generator and shore power up to the correct charging rate and have it running better that it has in years. Thank you for trusting Automotive Excellence with your mototrhome. 

Randi Mitchelson 
Owner
530 622 2701


RG
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RICK G.
Placerville, CA
2017 Ford E-450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2025
client vérifiéVérifié Client
10
Quick n reasonable
I brought in my RV because the slide would not come out and they diagnosed and fixed it quickly and reasonably
Randi M., Owner de Automotive Excellence a répondu le 03/12/2025 09:56 AM

Thank you Rick for trusting us with your RV's slide, we know how important it is to have your RV working properly before any trip.

Randi Mitchelson 
Owner
530 622 2701


Client vérifié
Diamond Springs, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
8
Great Service
I had my car inspected. The time it took was shorter than expected.
THANK YOU
Randi M., Owner de Automotive Excellence a répondu le 03/07/2025 10:02 AM

Thank you for taking the time to write us a great review. We are so glad we were able to complete your inspection in a timely matter. We look forward to seeing you at your next service.

Randi Mitchelson 
Owner
530 622 2701


QB
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QUINTIN & MARY-CATE B.
Garden Valley, CA
1990 Chevrolet K1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
0
What's wrong with this???
My grandson bought an (old) used pickup truck. It soon started having problems. As I was paying for this, I spoke to Dallas, and he was able to explain to me what was happening and what the problems were. Since I, grandmother, am not really up on old truck repairs, he was very patient and pleasant.
Thank you ...
Randi M., Owner de Automotive Excellence a répondu le 03/04/2025 04:15 PM

Thank you Mary Cate for your kind words and the great review. Dallace really is the best! He is very patient and knowlegable. We were happy to help your grandson get back on the road. It was pleasure working with you.

Randi Mitchelson 
Owner
530 622 2701

Offres et publications
We’re blushing! 😊 Huge thanks for trusting Ross, Randi, and our team with your ride! 🚗✨ Integrity and excellence are our middle names—well, maybe not literally, but you get the vibe! #AutomotiveExcellence #TrustThePros
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Thanks for trusting us with your smog inspection and wiper woes! 🚗💨 Ross is our windshield wizard! 🧙‍♂️ We’re glad everything's running smoothly now. Remember, when in doubt, just wiper it out! 😉 #AutomotiveExcellence #WiperWizardry
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🚗💨 Thank you for the awesome review! We're thrilled our speedy service got you back on the road in no time. At Automotive Excellence, we believe in quick fixes, not quick bucks! 🛠️ #FastService #AutomotiveExcellence
Apprendre encore plus

Thanks for the kind words! 😊 We're thrilled to hear you found our team friendly and knowledgeable. We aim for top-notch service—no car wizardry here, just hard work! 🚗💪 Keep those engines purring! #AutomotiveExcellence #CarCareGoals
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Thank you for the kind words! We're here to keep your ride smooth and your spirits high—like a well-tuned engine! 🚗💨 Your satisfaction drives us. Hope to see you back soon! #AutomotiveExcellence #CustomerCare
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Thank you for the glowing review! 🌟 We're thrilled you felt at home with Ross, Randi, Dallace, and Rachel—we promise we’re not just here for the oil changes! 🚗💨 Welcome to the Automotive Excellence family! #AutoCare #CustomerLove
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🐾 Thank you for the awesome review! We're thrilled to hear that our thorough team made your experience a smooth ride! 🚗✨ We'll keep rolling out the quality service! #AutomotiveExcellence #SmoothRide
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We're thrilled to hear your motorhome is running like a champ! 🚐💨 Thanks for trusting us with your issues—we love reviving old wheels! Don't forget to take it out for a spin! 🏞️🔧 #AutomotiveExcellence #HappyCustomers
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Thanks for trusting us with your RV! We love turning slide troubles into slide happiness—just like magic but with tools! 🚐✨ Glad we could help get you back on the road. Can’t wait to see you again! #RVRepair #AutomotiveExcellence
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We appreciate your kind words! We're thrilled to help keep that old pickup truck running smoothly 🛠️. Dallas loves explaining things—he's our resident truck whisperer! 🚗💨 Cheers to many more adventures on the road! #AutomotiveExcellence #TruckLove
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Thanks for the kudos! 🚗💨 We’re always ready to shift gears and get you back on the road in no time. Quick responses and reliable replacements are our jam! 🎉 #AutomotiveExcellence #SpeedyService
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We're thrilled to be your go-to for your Prius! 🚗💚 Thank you for trusting Automotive Excellence with your ride. We'll keep your wheels turning smoothly—no "Prius" the excitement! 😄 #ToyotaLove #AutoCareExcellence
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$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 04/01/2025 au 08/19/2025

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 04/01/2025 au 08/19/2025

Thank you for the fantastic review! We're thrilled to help align your ride and your day! 🚗💫 Our team prides itself on care—both for cars and customers. Come back anytime for a tune-up or simply to chat! #AutomotiveExcellence #AlignmentGoals
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Thanks for the stellar review! 🌟 We're thrilled you loved the multi-point inspection—it's like a check-up for your vehicle! 🛠️ Your Suburban is in good hands with us. We can't wait to see you again for your next visit! #AutomotiveExcellence #VehicleHealth
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Thank you for putting your trust in us for all these years! 🛠️ We love being your go-to auto repair team—keeping families safe on the road is what we do best! 🚗❤️ Here's to many more miles together! #TrustedService #AutomotiveExcellence
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🚗🔧 Thanks for trusting us with your ride! Who knew mice could cause such chaos? 😄 We're glad we could provide honest, straightforward advice. We're here for all your future automotive needs! #AutomotiveExcellence #HonestService
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Thanks for trusting us with your tricky car mystery! 🕵️‍♂️🔧 We're glad we cracked the case and explained it in easy language. Remember, we're always here to help silence those pesky noises! 🚗💨 #AutomotiveExcellence #CarCareExperts
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Thanks for the thumbs up! 🚗✨ We strive to keep your rides smooth and your smiles wide. If we were any better, we'd need an oil change ourselves! 🛠️ #AutomotiveExcellence #5StarService
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We're thrilled to keep your vehicles road-ready for 20 years! 🚗💨 Preventive maintenance is the ticket to worry-free adventures. Enjoy that upcoming RV trip with peace of mind! 🏞️🔧 #AutomotiveExcellence #RoadTripReady
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Thanks for the fantastic shout-out! 😊 We're revved up to hear that our customer service hit the mark! 🚗✨ We love keeping you on the road and happy! #CustomerLove #AutomotiveExcellence
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Thanks for the incredible review! We aim to keep your ride running smoothly and your smiles shining! 😄🚗 Your support fuels our passion for automotive excellence. If your car could give us a high-five, it would! 🙌 #AutoRepair #CommunityCare
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🌟 Wow, almost a decade of trust! We're thrilled to be your go-to spot. And yes, Ross may just have Google beat on car wisdom! 🚗💡 Thanks for being part of the Automotive Excellence family! #AutoExperts #TrustThePros
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We’re thrilled to hear you had a great experience with our team! Nice people + good work = a recipe for Automotive Excellence! 🚗✨ Thanks for the kind words! #CustomerSatisfaction #AutoRepairMagic
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🚗🔧 Thank you for your fantastic review! We're here to turn those engine-light frowns upside down. 😊 Quick fixes and a dash of kindness are our specialties! Next time, we’ll have cookies ready! 🍪 #AutomotiveExcellence #ServiceWithASmile
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$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 03/01/2025 au 07/19/2025

Thanks for trusting us with your truck and sprinter van! 🚐👌 We're thrilled to hear our team exceeded your expectations and kept you on the road. We promise to keep those wheels turning smoothly! 🚗💨 #CustomerCare #AutomotiveExcellence
Apprendre encore plus

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 03/01/2025 au 07/19/2025

$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 02/10/2025 au 06/30/2025

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 02/10/2025 au 06/30/2025
$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 04/01/2025 au 08/19/2025

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 04/01/2025 au 08/19/2025

$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 03/01/2025 au 07/19/2025

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 03/01/2025 au 07/19/2025

$20 OFF DIAGNOSTIC SERVICE
$20 Off Diagnostic Services Over $100 *Most Vehicles. Call For Details. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 02/10/2025 au 06/30/2025

$10 OFF LABOR
Complete Lube, Oil & Filter Service *Includes: Oil & Filter Replacement, Lube Chassis, Tire Rotation, and Visually Check Brakes. Must Present Coupon For Discount. May Not Be Combined With Other Offers.
Offre valide du 02/10/2025 au 06/30/2025
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