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Automotion

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(282 Avis)
86
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
2
Total des ReScores™
3,0
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for exotic and luxury auto repair in Reno, NV, you’ve found us. Here at Automotion we work hard to earn your trust and loyalty. We know how important it is to find a Reno car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of If you’re looking for exotic and luxury auto repair in Reno, NV, you’ve found us. Here at Automotion we work hard to earn your trust and loyalty. We know how important it is to find a Reno car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Reno, we are totally confident that Automotion is the best option in town! ...more

Catégories
Entretien de la voiture, Entretien de la voiture, Pneus
Contact
(775) 284-9444
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
225 Telegraph St Reno, NV 89502
Obtenir des directions
Automotion's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(282 Avis)
Écrire un avis
Avis récents
GL
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Gerald L.
Reno, NV
Mercedes-Benz Sprinter Crew Van
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Love this place
Knowledgeable, very helpful staff. Clean facilities.
RB
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RICHARD B.
Reno, NV
Porsche Cayenne
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Power window problem
Porsche Dealer wanted to replace window regulator.
Automotion was able to reprogram the computer control and fix the problem.
They did a quick analysis of the problem and finished before lunch.
Impressive service, I will use them again.
NA
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Nika A.
Reno, NV
Dodge Avenger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Great place!
They helped me out figure out what was wrong with my car and customer service was out of this world! Thanks guys!
Client vérifié
Carson City, NV
Volkswagen Vanagon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
VW Van fix
Fantastic customer service
PE
Peter E.
Sparks, NV
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
Catégorie : Service
Peter said they were very courteous, they took care of him, and it was done when it should've been. They're really great people who work there.
Recommandé
HS
Henry S.
Sun Valley, NV
Mercedes-Benz Sprinter Crew Van
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
Catégorie : Service
Henry said he was pretty happy, they were done fast, they were very affordable and he appreciates it.
Recommandé
AS
Aprial S.
Reno, NV
Chevrolet Traverse
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/28/2025
client vérifiéVérifié Client
Catégorie : Service
Aprial said there was very poor communication and the service took longer than anticipated. She called the business every 2 days for updates. The expected return date was always put off. The finished product was done well, however, the $250 deductible was not honored from RepairPal.
Recommandé
PM
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Pat M.
Doyle, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
10
Excellent service!
The staff here are friendly, capable and very good at taking care of customers. I was in and out quickly with problem solved!
SM
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Susan M.
Reno, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
10
Excellent customer service and repair
My Highlander needed major engine work. I trusted Automotion to diagnose and perform the repairs. I have been taking my cars to them for at least 10 years. Due to the length of time to perform the repairs, they gave me a loaner car. This helped me tremendously. They are the best. You are in good hands with them.
BG
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Blaine G.
Sparks, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Regular maintenance on our Porsche
I would not take our car to anyone else in town. Very flexible on appointments, excellent service at both the counter and the service bay. Might be a bit pricey but you get what you pay for. Auto maintenance is not the place to cut cost corners.
GT
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Gino T.
Fernley, NV
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/06/2023
8
Gino T
We brought our XJ Jaguar in to be work on and we had issues during the pickup of the vehicle. We were contacted by the shop Mgr. We set up a another time to bring in the car to make sure everything was corrected to our liking. They made sure it was all perfect
PM
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PIERRE M.
Reno, NV
Subaru Outback
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/01/2023
client vérifiéVérifié Client
6
reasonable
the mechanic overfilled the oil it was way over the full mark on the dipstick that should not happen. it was quire expensive for an oil change and to pay extra for rags etc seems too much
BH
BRYAN H.
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2023
client vérifiéVérifié Client
10
2014 Camry repairs
Extremely professional and thorough. I had an issue with car vibrating at multiple speeds and it grew concerning. Couple other shops said they couldn’t even feel it. Not only did Bill take the time to research the issue but found exactly what it was and now the car is like new. Would recommend for any and all auto repair needs!
Team at A. de Automotion a répondu le 03/29/2023 01:13 PM

Bryan we are so happy to hear such positive comments! Thank you so much! Have a wonderful day!

ML
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Mary Ann L.
Reno, NV
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2023
client vérifiéVérifié Client
10
New Battery
Car wouldn’t start, jump started twice holding no charge! Needed new battery! Appointment for 2pm, but fit me right in upon arrival around 9am, completed around 10am!!
Team at A. de Automotion a répondu le 03/29/2023 01:01 PM

Thank you Mary Ann! You have been such a loyal customer and we really appreciate you!

RM
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Richard M.
Reno, NV
Nissan Xterra
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/24/2023
client vérifiéVérifié Client
5
Mixed feelings about Automotion
I have taken my 2006 Xterra to Automotion for most of its history. I still love the way the car feels when I get it back from service. However, I am very disappointed with the record keeping and the reporting on my vehicle's condition. First, there is a statement on my receipt under recommendations that says "OIL STICKER IS OVERDUE BY TIME OR MILES". Really? Automotion put that sticker on last Spring and did not change it in either the Fall 2022 or the Spring 2023 when the car had an oil change. Second: The record created says my car is not being properly maintained, which is untrue. In this vein, the inspection of my car trashed its appearance even though it is in good shape for a 2006 car. Third: I am left with the question: Are you selling these records to Carfax or someone else?
Team at A. de Automotion a répondu le 03/27/2023 09:53 AM

Mr. Mcintire I first would like to appologize for the sub par visit you had with us. As you know this is not how we do business. I have already had a talk with all involved. I did try to call you to speak with you about how all these mistakes happened. New employee as well as an updated system we are still getting used to. Please give me a call when you have time so I can reassure you this is not how take care of our customers. 


Thank you for the years as our customer and thank you for letting me know of our short comings.

Hope to talk with you soon
Bill

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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