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Smith Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(91 Avis)
98
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Smith Automotive is a full-service auto shop in Carson City, NV. We specialize in Transmission services, Auto Repair, and Auto Maintenance. Schedule an appointment today! Smith Automotive is a full-service auto shop in Carson City, NV. We specialize in Transmission services, Auto Repair, and Auto Maintenance. Schedule an appointment today!

Catégories
Réparation de transmission, Réparation automobile, Entretien de la voiture
Contact
(775) 882-5372

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1646 Old Hotsprings Rd Carson City, NV 89706
Smith Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(91 Avis)

JZ
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JASON Z.
Genoa, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Trustworthy and consistent
The crew at Smith Automotive is top notch. The customer service is always at the highest level and the quality is matching.
The Team a. de Smith Automotive a répondu le 07/25/2025 08:20 AM

Jason,
We appreciate your continued support and recognition of our team's efforts and commitment to providing exceptional customer service and quality. Your support is invaluable to us and we are going to miss you guys. safe travels and good luck with retierment!!


Client vérifié
Washoe Valley, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Great service!
I called Scott on a reference from a friend and he was very courteous and got my estimate to me within 30 min. I had a timing belt replaced and he was $800 less than the dealer and had it done quickly. I would definitely go back
The Team a. de Smith Automotive a répondu le 07/25/2025 08:21 AM

We appreciate your feedback and are glad to hear about your positive experience with our service and competitive pricing. Your satisfaction is important to us.


CZ
CHAD Z.
Carson City, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Great customer care
Scott is one of the greatest guys I have met here in Carson City. After a horrible experience with another auto repair in the Capital, I found Smiths to be honest, affordable and they work on all 4 of our vehicles. They know what they are doing.
The Team a. de Smith Automotive a répondu le 07/23/2025 03:51 PM

We appreciate your positive feedback and are pleased to know our team provided you with honest and reliable service for your vehicles. Your satisfaction is important to us.


EP
ERIN P.
Dayton, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Amazing service and quick too
This shop took us in quickly when my daughter’s car broke down. They quickly diagnosed and had us on the road the next day at a very fair price. Appreciate everything!
The Team a. de Smith Automotive a répondu le 07/23/2025 07:41 AM

We appreciate your positive feedback and are glad to hear your experience was efficient and satisfactory. Your support is valued.


GB
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GREG B.
Dayton, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Everything as promised!!
I was able to get an appointment date/time that worked for me. They actually started work on my truck at the appointment time. The work was completed ahead of schedule with no "surprises". I was shown the old parts that were replaced, so that I could see the reason for replacement. The only negative I would comment on is they don't accept checks (cash or credit cards only). I understand why, and it's a shame that a few dishonest jerks have made it difficult for the many honest folks.
The Team a. de Smith Automotive a répondu le 07/18/2025 12:41 PM

We appreciate your detailed feedback and are glad to hear your appointment and service experience met your expectations. Your understanding regarding our payment policy is also valued.


KR
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KRIS R.
Reno, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Absolutely great shop
Scott and his team have been perfect when it comes to working on my Subaru. They are professionals for sure. They also do the maintenance on our company vehicles and are simply the best.
The Team a. de Smith Automotive a répondu le 07/18/2025 07:54 AM

We appreciate your feedback and are pleased to know that our team meets your expectations for both personal and company vehicle maintenance. Your support is valued.


DM
DAVE M.
Lake Havasu City, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Happy customer
Got me right in on my appointment got started right away and fixed the problem in a very timely manner it drives excellent and price was reasonable everyone was very nice am impressed
The Team a. de Smith Automotive a répondu le 07/16/2025 12:03 PM

We appreciate your positive feedback and are pleased to hear of your satisfactory experience with our services. Your support means a lot to us.


JR
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JERRY R.
Dayton, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
For ever customer
Once again great service Scott and his team are awesome very professional and thorough. Can’t say enough about them
The Team a. de Smith Automotive a répondu le 07/15/2025 07:54 AM

We appreciate your positive feedback regarding our team's professionalism and thoroughness. Your support is invaluable to us.


SB
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sheri b.
Dayton, NV
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/11/2025
client vérifiéVérifié Client
10
AC Issues
My vehicle was having AC issues. After running for a while, it would stop blowing air. They diagnosed it and had me up and running again in a few hours. The only suggestion or complaint I have is about the cabin filter. I am a severe asthmatic so having a scented cabin filter triggered an attack on the way home. Hopefully the scent dissipates soon. They have earned my business, everyone is super friendly and knowledgeable! Thanks, it will be nice having peace of mind for our upcoming trip.

TF
TERRY F.
Carson City, NV
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/04/2025
client vérifiéVérifié Client
5
pricy, took 2 days, window seems to be working properly again.
Was a little taken aback at price point of item, then for the repair to take that long. On a book of 2.5 hrs. I had a shop for 5 yrs and I guess I was more about customer service and letting the customer know what's up n why.
The Team a. de Smith Automotive a répondu le 07/07/2025 01:25 PM

Terry,
Sorry our parts suppliers did not have the part in stock for your 2004 gmc yukon and apreciat your patience while we special ordered your parts. We appreciate your feedback regarding pricing and communication. Your insights are valuable as we strive to improve our customer service.


AF
Anna F.
Carson City, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Stress free
When I had a problem with my vertical the solution was one call away…Smith Automotive. Smith Automotive was helpful in making arrangements unique to my needs. I appreciated the quality of work, the quickness of repair and the personalized customer service they provided.
The Team a. de Smith Automotive a répondu le 07/07/2025 01:26 PM

We appreciate your positive feedback and are glad to know that our team effectively addressed your needs with quality and personalized service. Your satisfaction is important to us.


BT
BILL T.
Carson City, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
client vérifiéVérifié Client
10
Basic service
Smith Automotive efficiently discovered mechanical issues with my newly purchased vehicle during their safety check and promptly repaired all defects. They were competent, professional and courteous. If I had not taken my car to Smith Automotive, undiscovered mechanical issues would have become much worse without me knowing about them.
The Team a. de Smith Automotive a répondu le 07/01/2025 07:43 AM

We appreciate your positive feedback regarding our thorough safety check and repairs. It is our commitment to ensure vehicle safety and customer satisfaction.


SA
SCOTT A.
Dayton, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Water pump replacement
Scott the owner is a nice guy, personal. Shop was clean and organized. Work was done as promised. I will be using Smiths Auto Repair again.
The Team a. de Smith Automotive a répondu le 06/30/2025 07:45 AM

We appreciate your positive feedback and are pleased to know our service met your expectations. Your continued support is valued.


DW
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DEE W.
Silver Springs, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Best, Fastest & most economical service!!!
Scott was extremely helpful, he got my vehicle right in and got back to me immediately regarding my repair. The work was amazing, the pricing was wonderful & Smith's Automotive will be getting ALL of my business in the future. I'm so glad I found this diamond in the rough in Carson!! Best thing to happen was getting referred here. I will gladly refer any and everyone to this shop for their automotive needs!!
The Team a. de Smith Automotive a répondu le 06/24/2025 03:13 PM

We appreciate your business and are pleased to hear about your positive experience. Your referrals are invaluable to us as we strive to provide exceptional service.


TH
TIMOTHY H.
Dayton, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
9
Smith Automotive
Work was performed as promised and on time. Very satisfied with the job.
The Team a. de Smith Automotive a répondu le 06/24/2025 03:14 PM

We appreciate your feedback and are glad to know that you were satisfied with the timely service and quality of work. Your support is valued.


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Wow, thanks for the stellar shout-out! 🌟 We believe in delivering value that keeps you rolling without breaking the bank. Your support means the world to us—literally! 🚗💰 #SmithAutomotive #ValueDriven
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Wow, we're blushing! 😄 Thank you for your kind words! We're thrilled to know you trust us with your truck. Keeping it running smoothly is our mission—courtesy and professionalism are our secret sauce! 🚗💨 #SmithAutomotive #TrustTheExperts
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Thanks for the kind words! 🚗✨ We're thrilled you found our scheduling speedy and our prices fair. We're here to keep you on the road, and we’re happy to be your new go-to! Ready for your next visit? #SmithAutomotive #TransmissionExperts
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We’re thrilled to hear you had a fantastic experience with us! 🚗✨ We always strive for a clean shop and a clean car—no messy business here! Thanks for spreading the word; we appreciate it! 🙌 #TransmissionRepair #CustomerLove
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Thank you for the awesome feedback! 🚗💨 We're thrilled you had a speedy experience with Scott and Jake. We love keeping your ride in top shape without holding it hostage! Can't wait to see you again for your next service! #SmithAutomotive #HappyCustomers
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Thanks for the shout-out! We know how frustrating automotive dramas can be. 🚗💨 At Smith Automotive, we aim to turn chaos into harmony—one repair at a time! We’re thrilled to have your truck running smoothly again! #TransmissionHeroes #SmithAutomotive
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Thank you for the fantastic review! We're thrilled to hear that our family-owned approach shines through. 🚗🔧 We love keeping your vehicle in top shape—twice as nice! Looking forward to more visits! #FamilyBusiness #TransmissionPros
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Thanks for the stellar review! 🚗✨ We’re thrilled to hear that Scott kept you in the loop and your car is running great again. Our team loves turning your troubles into triumphs—timely and on point! #TransmissionHeroes #HappyCustomers
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We're thrilled to hear from lifelong supporters! 🚗✨ Your trust keeps us motivated to carry on the legacy. Together, we'll keep the wheels turning smoothly! Thanks for the shout-out! #TransmissionExperts #CustomerAppreciation
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We're thrilled to be back serving you! 🚗✨ Thanks for trusting Scott and the team with your ride. We missed you too! Looking forward to keeping your wheels turning smoothly! #SmithAutomotive #TransmissionExperts
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Wow! Your amazing words have us revving our engines with joy! 🚗💨 We're thrilled to be your go-to for all things automotive. Recommendations are the best fuel for our business! Thanks for being awesome! 🙌 #CustomerAppreciation #SmithAutomotive
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🚗✨ Thank you for the stellar review! We're thrilled to be your go-to auto repair shop! Remember, our honest mechanics always have your back—like a trusty spare tire! 😉🛠️ #SmithAutomotive #CustomerCare
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🚗✨ We're thrilled to hear you loved our alignment service! We promise to keep your wheels straight and your wallet happy! Thanks for choosing Smith Automotive—where fair pricing meets speedy service! 💪 #AlignmentGoals #SmithAutomotive
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We're revved up to hear that you find us dependable and knowledgeable! 🚗💨 It's our mission to keep you cruising smoothly and with a smile. Thanks for the awesome feedback! 🌟 #SmithAutomotive #FiveStarService
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We're revved up and ready to say THANK YOU for your awesome review! 🚗✨ We're thrilled you had a great experience with us. Your recommendation means the world! Keep cruising with confidence! #SmithAutomotive #CustomerAppreciation
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We're thrilled to hear that we could get you back on the road! 🚗💨 Last-minute coolants may sound like a horror movie, but our team loves a challenge! Thanks for trusting Smith Automotive—your go-to pit stop! 🙌 #CustomerAppreciation #ShopLocal
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🚗 Thank you for cruising by with such a fantastic review! We're thrilled you got your appointment just in time and felt well-informed. We promise to keep the wheels turning smoothly! ⚙️ Come back anytime! #SmithAutomotive #CustomerLove
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We're thrilled to hear you’re glad to do business with us! 🚗✨ At Smith Automotive, we aim to keep your ride smooth and your smiles wider. Thanks for trusting us with your car care! #AutomotiveExcellence #ShopLocal
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We're thrilled to be your go-to for all things automotive! 🚗✨ Scott is always ready to tackle those pesky engine lights without breaking the bank. 💰 Thanks for trusting us with your car care! We’re just a pit stop away! #SmithAutomotive #WeGotYouCovered
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We're thrilled your truck is running great! 🚚✨ We believe in keeping you in the loop—after all, who likes mystery updates? 😄 Thanks for your kind words; we can't wait to help you again! #SmithAutomotive #HappyCustomers
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Thanks for the thumbs up! ? We're revved up to keep delivering top-notch service. Your support fuels our passion! ?? #CustomerAppreciation #SmoothRides
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We're thrilled to hear you loved our friendly service and clear explanations! ?✨ We're always here to get your ride back on the road. Just remember, we don't just fix cars; we make your day a little brighter too! ? #SmithAutomotive #CustomerCare
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Big thanks for the shout-out! ? Scott loves getting his hands dirty to diagnose those pesky car issues—like a detective but with wrenches! ?️ We're thrilled you found our prices reasonable! ?? #SmithAutomotive #CarCareExcellence
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