business image

Auto Repair Specialists, Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 551 Avis)
91

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(815) 232-3994

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3358 IL-26 Freeport, IL 61032-9373

Affiliations

ASE
NAPA
Auto Repair Specialists, Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 551 Avis)

Notre objectif est de fournir l'image la plus précise de la réputation en ligne d'une entreprise. Pour fournir l'image la plus précise, nous utilisons un algorithme automatisé pour nous aider à recommander des avis qui sont les plus précieux pour les visiteurs de notre site. Les avis qui sont recommandés peuvent finalement devenir "non recommandés" et vice versa en fonction des mises à jour continues et de l'apprentissage de notre algorithme. Les avis vérifiés par le système de point de vente de l'entreprise peuvent être publiés immédiatement dans la section des avis recommandés de notre site, cependant, en fonction de l'application de notre algorithme automatisé, ils peuvent devenir "non recommandés".

Continuez à lire les avis recommandés


DT
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Dean T.
Fermignano, Marche
Cet avis est actuellement en attente de vérification de l'entreprise.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2025
10
Ford Ranger
They provided great service.

GR
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Gavin R.
Freeport, IL
Cet avis est actuellement en attente de vérification de l'entreprise.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2025
10
Great service, and workers!
Everyone was very helpful and straightforward. They have a very welcoming environment, and they took care of my needs!

SE
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Sarah/Harold E.
Freeport, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/19/2022
1
Be very cautious
Up-front personnel absolutely wonderful, they go above and beyond the expected. Willing to make the experience pleasant in every way.
Check your bill very carefully, the labor prices and times appear to be assigned randomly and are inflated by nearly 50% at times. No consideration appears to be given to the fair amount of time the job takes, only on how long the job actually takes. Most recent bill was calculated with almost $500.00 dollars overcharged. After much discussion they refunded approximately 50% of the disputed amount.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 03/22/2022 11:21 AM

Sarah & Harold, we are sad that we did not meet your expectations on this visit.  We had given Sarah a verbal quote of what the repairs would cost.  Sarah okayed this price and we were told to make the repairs.  In a text quote to Sarah our service writer did miss listing some costs that amounted to less than $100.00, but the final bill was exactly the verbal quote we first gave her.  Our labor time was based on the vehicle's age and condition, that's why we give estimates.  Labor prices and times are definitely not assigned randomly and are not inflated.  We did not overcharge by $500 and the refund we are going to give you is not for overcharging, but out of consideration that you have been a good customer over the years.  Again, we are sorry you were not happy with your visit.  


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