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SureCritic / Réparation automobile / Auto Repair Specialists, Inc.
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Auto Repair Specialists, Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 488 Avis)
91
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores™
5,0
Moyenne de ReScore™
91
Score NPS ®

Détails de l'entreprise

À propos

Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(815) 232-3994
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3358 IL-26 Freeport, IL 61032-9373
Obtenir des directions

Affiliations

Auto Repair Specialists, Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 488 Avis)
Écrire un avis
Avis récents
Client vérifié
Freeport, IL
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
*****
*****
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 07/28/2025 08:11 AM

We appreciate you and your business, thank you for the 5 stars!!!

SP
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Sandra P.
Freeport, IL
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Kind and quick service
Everyone was nice and friendly...they did my oil change and didn't try to get me to do more services and charge more money
SE
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Steve & Peg E.
Freeport, IL
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Oil Change @ Tire Rotation
ARS was accommodating when my schedule changed last minute and got me in same day.
Good job as always.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 07/09/2025 11:13 AM

We are so happy we could accommodate you - thank you for the kind words and 5 stars!!!

Client vérifié
Forreston, IL
Ford Edge
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/05/2025
client vérifiéVérifié Client
5
May have to find somewhere else!
Used to be the best around. New ownership has completely ruined the whole experience for me. No longer a trustworthy place. May have to find somewhere else..
KF
Kenneth F.
Freeport, IL
Chevrolet Silverado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Satisfied Customer
As always, friendly, clean, knowledgeable, and efficient
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 07/09/2025 11:19 AM

Thanks for the great review and the 5 stars!!!

BR
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Beth R.
German Valley, IL
Lexus CT 200h
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Excellent as alwyas
Always friendly and professional and honest
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 07/09/2025 11:19 AM

Thank you for being a loyal customer and for the 5 stars!!!

RS
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Rick & Mary S.
Freeport, IL
Buick Envision
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Oil change
Service provided was timely and along with the oil change we received a checkup of other items helped me prevent issues that I might not have seen/heard/noticed till the potential problem became a big problem. Thank you so much for this added review of my vehicle to help me travel safely for me and my family. I trust the mechanics and ARS with my automobiles for the past 30+ years. Keep up the great work.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 06/23/2025 08:09 AM

Thank you so much for the 5 star review and the kinds words! We're so glad to hear that you appreciate our team's hard work. We strive to provide the best service possible to all our customers!!1

RB
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Rich & Sue B.
Freeport, IL
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
They have always done a great job 👍👍👍
They have always done a great job 👍👍👍
SD
Shannon D.
Scales Mound, IL
Mazda CX-5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Special Business
I was able to get an appointment right away, it was easy to schedule. The staff are always pleasant to work with. My oil/filter exchange was completed faster than expected. I really like the text messaging with the link for my inspection. Only positive responses from me. Thank you!
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 06/12/2025 01:22 PM

Thank you for the kind words and for being a loyal customer

AM
Adam M.
Lanark, IL
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
The best
Excellent job with fixing my car same day and in a timely manner
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 06/10/2025 06:39 AM

WOW - thanks for the 5 star review - we appreciate your business!!!

LS
Loren & Tiffany S.
Freeport, IL
Dodge Journey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Fantastic work, Fantastic Place, Fantastic People
We love using Auto Repair. We looked for years to find a good mechanic that didn’t gouge us and this is the place. They’re always very helpful and very friendly. We’ve taken 3 of our cars there for repairs over the years and have never disappointed and twice we walked out paying less than quotes for the work. No one ever does that. I can’t recommend them enough.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 06/02/2025 06:43 AM

Thank you so much for your kind words! We really appreciate you taking the time to share your experiences - it means alot to our whole team!!

JW
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Jeff & Carrie W.
Freeport, IL
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Consistent Excellence
Auto Repair Specialists is simply the place to go for all of your vehicle maintenance and service needs. Over the years we’ve had all of our vehicles serviced here and we’ve always had a fantastic experience.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 06/02/2025 06:44 AM

Your feedback makes our day! We strive to provide the best possible experience, and we're happy to see that reflected in your review. Thanks again!

KK
Kim K.
Freeport, IL
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
They were there!
Traveling 1000 miles leaking transmission fluid, they took care of the problem in 1 day!! Great business and great people!
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 05/29/2025 02:08 PM

WOW 5 stars!! Thank you so much for your feedback - we appreciate our customers!

DO
David O.
Dayton, OH
Chevrolet Express 2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Everything went fine. Thanks!
Everything went fine. Thanks!
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 05/23/2025 07:31 AM

Thank you for the 5 star review - we are happy you had a great experience!

SS
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Sandee & Sharon S.
Freeport, IL
Cadillac SRX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Getting ready for summer
Took my car in for an oil change, air conditioning and just overall to make sure everything is good and everything will be ready when the heat comes. It is very easy to make my appointment and also had a loaner for the day. When they were done, they called and went over everything.
Jeremy W., Owner de Auto Repair Specialists, Inc. a répondu le 05/20/2025 08:56 AM

Thank you so much for the 5 star review - we appreciate loyal customers like you!!!

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