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Auto Performance Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(974 Avis)
77

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
77
Score NPS ®

Détails de l'entreprise

À propos

Since 1974, Auto Performance Center has provided motorists in the Garner, NC 27529 area with comprehensive auto repair services that include Brakes, Undercar Services, Car & Truck Care, Engine Maintenance, Inspections and Emissions, and AC Repair. Our goal is to offer the best services available at affordable prices to get you back on the Since 1974, Auto Performance Center has provided motorists in the Garner, NC 27529 area with comprehensive auto repair services that include Brakes, Undercar Services, Car & Truck Care, Engine Maintenance, Inspections and Emissions, and AC Repair. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(919) 772-5957

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
922 Us Highway 70 W Garner, NC 27529-2505
Auto Performance Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(974 Avis)

SP
STEPHANIE P.
Raleigh, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/14/2026
client vérifiéVérifié Client
0
Bad situation got worse
I needed my state inspection done as well as to schedule a couple of repairs. I walked into the office and Mark asked me to go back outside and wait while he finished his conversation with what looked like an employee. The employee looked shocked, as I was, and said to take care of the customer first and they could talk later if needed. He looked relieved to go. I felt like I walked into a disciplinary or other private conversation. It was awkward, unprofessional and inappropriate to have in that public space if so. Mark then asked what I needed and told me to bring in my registration form.
I provided it and he started typing. I stood there for a long time like a fool thinking he was going to hand it back. It started to get painful. Again, I felt awkward and unsure what to do. When I started to reach out for the paper i thought he was handing back, he rudely told me with a scoff that he was getting me into the system and I could sit and wait. He was clearly annoyed with a tone that was curt as he walked outside to the car. I considered leaving right then. How was I to know the process if he didn’t tell me? Why did he let me stand over him at the desk like that? I took a seat.
Shortly after, he left for lunch and someone came to cover for him. I heard him relay that I was waiting for an inspection and give a couple other notes. No one acknowledged me, asked me anything or gave me an update.
After nearly 20 minutes listening the the employees chat it up with a customer about how he can change his brakes at home I stood up to see if anyone was at my car. This movement reminded the employee that I was there and he quickly checked me out.
I paid, got a paper and left. No discussion, no notes on the car or even an ask if I needed anything else. I yet again, felt awkward like I was a nuisance interrupting there conversation.
The entire experience was terrible. I left immediately and will not go back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.