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Auto-Lab Complete Car Care Center of Mt. Pleasant

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(276 Avis)
70
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
70
Score NPS ®

Détails de l'entreprise

Contact
(989) 772-1720

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
402 N Mission St Mt Pleasant, MI 48858

Affiliations

AAA - Approved Auto Repair
ASE
Auto-Lab Complete Car Care Center of Mt. Pleasant's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(276 Avis)

DM
DAWNA M.
Mt. Pleasant
GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Honest and trustworthy
This was my first time at auto lab and I was pleasantly surprised service was top notch and my vehicle is running great again will definitely recommend auto lab to my friends and family
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/31/2025 06:54 AM

We appreciate your positive feedback and are glad to hear your vehicle is performing well. Your recommendations mean a lot to us.


ES
EDGAR S.
Mt. Pleasant
Honda CR-V EX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Great Service
Very professional.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/31/2025 06:49 AM

We appreciate your feedback and are glad to hear you found our service professional. Thank you for choosing us for your car care needs.


SP
STEVE P.
Mt. Pleasant
Chevrolet Colorado LT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/22/2025
client vérifiéVérifié Client
0
Upsell and medium quality work
I've had jobs done there paid in full where I had to return the vehicle to have it done properly.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/24/2025 07:16 AM

We appreciate your feedback and are concerned to hear about your experience. We strive for the highest quality of service and will address this with our team.


EL
ELLIE L.
Mt. Pleasant, MI
Chevrolet Impala LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
I am elderly & a widow I trust Auto Lab to do the best for me
Have been bringing my car to Auto Lab for many years I trust they will do a great job
All the men r helpful & friendly
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/17/2025 06:46 AM

We appreciate your loyalty and trust in our team, and we're glad to hear that you find our staff helpful and friendly. Your support means a lot to us.


TW
TROY W.
Mt. Pleasant
Chrysler 200 Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Fast friendly service
Fixed and diagnosed an undiagnosable issue. So happy
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/10/2025 01:03 PM

We appreciate your positive feedback and are glad we could resolve the issue effectively for you. Your satisfaction is important to us.


AA
AUTUMN A.
Mt. Pleasant
Dodge Grand Caravan SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Wonderful place to work with
We have appreciated work with Auto-Lab. They have been fair and honest and even gone the extra mile to store our vehicle a couple times when we had to save up money for repairs. I would highly recommend Auto-Lab and we will use them for auto service in the future.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 08:00 AM

We appreciate your feedback and are glad to hear that our team was able to support you during your repair process. Your recommendation means a lot to us.


FS
gravatar
FRANK S.
MT. PLEASANT, MI
Ford Escape SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Nice job
Trust is everything
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 08:00 AM

We appreciate your trust in us and are dedicated to maintaining that trust with every service we provide. Your support means a lot.


SG
SHAWN G.
Mt. Pleasant
Ford Flex SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
good price
Good deal
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 07:59 AM

We appreciate your feedback and are glad you found value in our services. Your satisfaction is important to us.


TB
gravatar
TYLER B.
Mt. Pleasant, FL
Ford Ranger Splash
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Great experience
Your car is broke...everything seems grim...then autolab and professionals step in. They have everything figured to a cent no con job they have business for life.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/19/2025 08:35 AM

We appreciate your confidence in our professionalism and commitment to transparency. Your support motivates us to maintain our high standards.


HV
HEIDI V.
Mt. Pleasant
Ford Transit Connect XLT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Excellent customer service
The could have taken advantage of me but didn't. I hope AutoLab considers Saturday hours sometime.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/19/2025 08:35 AM

We appreciate your feedback and are glad to hear you felt respected during your visit. Thank you for your suggestion about Saturday hours; we will take it into consideration.


EF
gravatar
ED F.
HARRISON
Chevrolet Malibu LS
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/11/2025
client vérifiéVérifié Client
10
Got us in and out quickly
We greatly appreciated the fast turnaround we received . No waiting of two plus weeks just to get an estimate. Definitely will recommend Auto Lab to others.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/12/2025 07:58 AM

We appreciate your feedback and are glad you valued our prompt service. Thank you for recommending us to others.


ZN
ZAC N.
Mt. Pleasant
Ford Escape S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
9
Painless experience
Quick and painless. Appreciate their services.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/03/2025 07:27 AM

We appreciate your feedback and are glad you found our services efficient and satisfactory. Your support means a lot to us.


RL
gravatar
ROLANDO L.
Mt. Pleasant
Ford Focus Titanium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Would recommend
Friendly and easy to talk to about work needed done
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 01/20/2025 12:33 PM

We're glad you found our team friendly and approachable—it's like fixing cars and making friends all at once! Your support means a lot to us.


AM
ASHLEY M.
SHEPHERD, HI
Kia Seltos S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2025
client vérifiéVérifié Client
10
Basic maintenance
Always LOVE the service the auto lab provides! I had to move my appointment up and there were no issues getting me in sooner! The staff is always friendly and take such good care of me and my vehicle! I won’t trust anyone else to service it!
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 01/20/2025 12:32 PM

We appreciate your loyalty and are glad to hear you consistently receive great service from our team. Your trust in us means a lot.


DD
DANIEL D.
Mt. Pleasant, MI
Toyota Tacoma Base
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
great job
Auto lab did a great job scheduling me in. I got my car in an immediately they went to work immediately and they got it to me very fast. I was very impressed. IAuto lab did a great job scheduling me in. I got my car in a immediately they went to work immediately and they got it to me very fast. I was very impressed. Reasonably priced and a very pleased
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 01/20/2025 12:31 PM

We appreciate your feedback and are glad to hear you were pleased with our service and pricing. Your satisfaction is important to us.


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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.