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Auto-Lab Complete Car Care Center of Mt. Pleasant

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(308 Avis)
71
Écrire un avis

Détails du score

5 stars
82%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
71
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile
Contact
(989) 772-1720
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
402 N Mission St Mt Pleasant, MI 48858
Obtenir des directions
Auto-Lab Complete Car Care Center of Mt. Pleasant's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(308 Avis)
Écrire un avis
Avis récents
BE
BILL E.
Mount Pleasant, MI
2016 Lincoln MKZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2025
client vérifiéVérifié Client
10
Great service
Always professional
CH
CHARLES H.
Mount Pleasant, MI
2024 Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2025
client vérifiéVérifié Client
10
Quick and easy.
Had a taillight issue and they got me in the morning after. I was treated very well by a true professional explaining to me everything that was going to happen. Well I dropped my car off and in a few hours done. Not only repaired the taillight but upon inspection found another issue and yup fixed that also! They did an overall inspectio that looked at just about everything. I’d highly recommend this establishment for honest business dealings and a very professional staff!
TS
TRACY S.
2008 Cadillac DTS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2025
client vérifiéVérifié Client
10
Great work in a timely manner.
Great job! I was kept in formed of the progress as well as any issues that were in need of further attention. I will definitely go back. Highly recommend Quentin Morado!
PY
PAULETTE Y.
Mount Pleasant, MI
2015 Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
10
Excellent Care
No reason to have car repairs anywhere but AutoLab. I was concerned they may talk me into things I didn't need done. They were wonderful never felt pressured at all. Josh and Doug thank you for your excellent care and for putting up with my yakking way too much.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 09/15/2025 07:05 AM

We appreciate your trust in us for your car repair needs and are glad to hear you felt comfortable during your visit. Your feedback about our team's care and support means a lot to us.

LR
LAUREN R.
2014 Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
8
Quick and helpful!!!
They were very friendly and I was in and out quick!
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 09/15/2025 07:04 AM

We appreciate your feedback! Quick service and friendly faces—that's our secret recipe for keeping cars happy.

JG
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JOE G.
Mount Pleasant, MI
2008 Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
10
Great Experience
Auto Lab’s staff were very nice & organized. They’re well structured & make sure you’re understanding of what’s going on with your vehicle.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 09/15/2025 07:04 AM

We appreciate your feedback and are glad to hear that our staff provided you with organized and clear communication regarding your vehicle. Your satisfaction is important to us.

LD
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LARRY D.
Mount Pleasant, MI
2018 Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
10
Professional and personable
Helpful in every respect. Commicated pricing and updates in a timely fashion. Worked out warranty details without breaking a sweat. Highly recommend.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 09/15/2025 07:03 AM

We appreciate your positive feedback and are glad you found our communication and service helpful and efficient. Your recommendation means a lot to us.

GG
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GRACE G.
Mt. Pleasant
2012 GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2025
client vérifiéVérifié Client
10
Did a good job.
Completed job and ready when they said it would be. Work done and staff seemed knowledgeable.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 08/11/2025 07:28 AM

We appreciate your feedback and are glad our team delivered on time! We aim to keep your car and our reputation running smoothly.

GG
GRACE G.
Mt. Pleasant
2012 GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2025
client vérifiéVérifié Client
10
Explained everything thoroughly
They took their time to explain what was wrong with my vehicle and the pricing. Brian called me back regarding other items we discussed and to see if everything was working OK. I am happy with the work done and the follow-up.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 08/04/2025 06:56 AM

We're glad to hear you had a great experience and that Brian is keeping tabs on your ride—talk about a car care detective! Your satisfaction fuels our engine.

LK
LONNIE K.
Mt. Pleasant
2010 Honda Civic Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2025
client vérifiéVérifié Client
10
Oil change
I always go here. They are car knowledgeable
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 08/04/2025 06:03 AM

Thanks Lonnie. 

DS
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DON S.
Mt. Pleasant
2016 GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
9
Trust worthy
Not always good news but take care of customers
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 07/28/2025 06:32 AM

We appreciate your understanding that car care isn't always sunshine and rainbows, but we're here to keep your wheels turning smoothly. Your trust means everything to us!

MB
MARILYN B.
Mt. Pleasant
2020 Ford Escape SEL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Repair
Great people
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 07/28/2025 06:32 AM

Short, sweet and to the point. Thanks Marilyn.

MS
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MATT S.
MIDLAND
2018 Toyota Tundra SR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Great Place
The staff were very easy to work, very accommodating, and know their stuff. The quickly determined the cause of an ongoing issue that had eluded some other mechanics. Overall, it was a great experience and I would definitely recommend them to my friends.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 07/14/2025 07:16 AM

We appreciate the shout-out! It seems we might need to add "detectives" to our job titles for solving those tricky car mysteries.

KT
KALEB T.
Mt. Pleasant
2012 Hyundai Accent GLS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2025
client vérifiéVérifié Client
10
Great
Great service, helpful, kind, conscious of customer.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 07/07/2025 07:36 AM

Awesome to hear you had a great experience with us! We aim to keep the kindness levels high while taking care of your ride.

JF
JEFF F.
WINN, MI
2022 Ford Escape SEL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
9
Service review
They were fast, friendly, and provided professional service.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 07/07/2025 07:35 AM

We appreciate your feedback about our fast and friendly service. It's great to hear you had a positive experience with us!

1-15 sur 308 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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