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Auto-Lab Complete Car Care Center of Mt. Pleasant

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(280 Avis)
70
Écrire un avis

Détails du score

5 stars
81%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
70
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile
Contact
(989) 772-1720
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
402 N Mission St Mt Pleasant, MI 48858
Obtenir des directions

Affiliations

Auto-Lab Complete Car Care Center of Mt. Pleasant's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(280 Avis)
Écrire un avis
Avis récents
MT
MADISON T.
Mt. Pleasant
Ford Escape XLT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Very helpful
I went in for a standard oil change and had a great experience from start to finish. They were friendly and helpful over the phone, and got me in quickly. Once there, the staff was professional and insightful—they gave me a list of concerns after looking over my car, but there was absolutely no pressure or upselling involved. My family has a background in vehicle mechanics, and everything they pointed out was legit. I really appreciated feeling genuinely helped. Highly recommend!
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 04/07/2025 08:12 AM

We appreciate your positive feedback and are glad our team provided a helpful and pressure-free experience. Your recommendation means a lot to us.

DO
DAVID O.
Mt. Pleasant
Chrysler 300 Touring
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Very professional and quick service
Had a break line leak, they were able to get me in the next day. Full break inspection was done and was complementary with the service if they fixed it. They had fantastic prices, service and were honest on what needed to be fixed now and what could wait. I fully recommend.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 04/07/2025 08:11 AM

We appreciate your recommendation and are glad you had a positive experience with our service and pricing. Thank you for choosing us for your car care needs.

MS
MICHAEL S.
Mt. Pleasant
Hyundai Santa Fe SEL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Out of state help emergency repair
Out of state and needed tire repair. They serviced and repaired the flat tire promptly. We made the correct choice knowing it was AAA approved service center!
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 04/07/2025 08:08 AM

We appreciate your feedback and are glad you had a positive experience with our tire repair service. Your trust in our AAA approval means a lot to us.

ST
SCOTT T.
Mt. Pleasant
Chevrolet Express 3500 LS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Best repair facility around
Best place ever
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 04/07/2025 08:09 AM

We appreciate your positive feedback.

DM
DAWNA M.
Mt. Pleasant
GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Honest and trustworthy
This was my first time at auto lab and I was pleasantly surprised service was top notch and my vehicle is running great again will definitely recommend auto lab to my friends and family
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/31/2025 06:54 AM

We appreciate your positive feedback and are glad to hear your vehicle is performing well. Your recommendations mean a lot to us.

ES
EDGAR S.
Mt. Pleasant
Honda CR-V EX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Great Service
Very professional.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/31/2025 06:49 AM

We appreciate your feedback and are glad to hear you found our service professional. Thank you for choosing us for your car care needs.

SP
STEVE P.
Mt. Pleasant
Chevrolet Colorado LT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/22/2025
client vérifiéVérifié Client
0
Upsell and medium quality work
I've had jobs done there paid in full where I had to return the vehicle to have it done properly.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/24/2025 07:16 AM

We appreciate your feedback and are concerned to hear about your experience. We strive for the highest quality of service and will address this with our team.

EL
ELLIE L.
Mt. Pleasant, MI
Chevrolet Impala LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
I am elderly & a widow I trust Auto Lab to do the best for me
Have been bringing my car to Auto Lab for many years I trust they will do a great job
All the men r helpful & friendly
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/17/2025 06:46 AM

We appreciate your loyalty and trust in our team, and we're glad to hear that you find our staff helpful and friendly. Your support means a lot to us.

TW
TROY W.
Mt. Pleasant
Chrysler 200 Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Fast friendly service
Fixed and diagnosed an undiagnosable issue. So happy
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/10/2025 01:03 PM

We appreciate your positive feedback and are glad we could resolve the issue effectively for you. Your satisfaction is important to us.

AA
AUTUMN A.
Mt. Pleasant
Dodge Grand Caravan SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Wonderful place to work with
We have appreciated work with Auto-Lab. They have been fair and honest and even gone the extra mile to store our vehicle a couple times when we had to save up money for repairs. I would highly recommend Auto-Lab and we will use them for auto service in the future.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 08:00 AM

We appreciate your feedback and are glad to hear that our team was able to support you during your repair process. Your recommendation means a lot to us.

FS
gravatar
FRANK S.
MT. PLEASANT, MI
Ford Escape SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Nice job
Trust is everything
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 08:00 AM

We appreciate your trust in us and are dedicated to maintaining that trust with every service we provide. Your support means a lot.

SG
SHAWN G.
Mt. Pleasant
Ford Flex SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
good price
Good deal
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 03/03/2025 07:59 AM

We appreciate your feedback and are glad you found value in our services. Your satisfaction is important to us.

TB
gravatar
TYLER B.
Mt. Pleasant, FL
Ford Ranger Splash
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Great experience
Your car is broke...everything seems grim...then autolab and professionals step in. They have everything figured to a cent no con job they have business for life.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/19/2025 08:35 AM

We appreciate your confidence in our professionalism and commitment to transparency. Your support motivates us to maintain our high standards.

HV
HEIDI V.
Mt. Pleasant
Ford Transit Connect XLT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Excellent customer service
The could have taken advantage of me but didn't. I hope AutoLab considers Saturday hours sometime.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/19/2025 08:35 AM

We appreciate your feedback and are glad to hear you felt respected during your visit. Thank you for your suggestion about Saturday hours; we will take it into consideration.

EF
gravatar
ED F.
HARRISON
Chevrolet Malibu LS
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/11/2025
client vérifiéVérifié Client
10
Got us in and out quickly
We greatly appreciated the fast turnaround we received . No waiting of two plus weeks just to get an estimate. Definitely will recommend Auto Lab to others.
Cullen S. de Auto-Lab Complete Car Care Center of Mt. Pleasant a répondu le 02/12/2025 07:58 AM

We appreciate your feedback and are glad you valued our prompt service. Thank you for recommending us to others.

1-15 sur 280 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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