Chi said this business's customer feedback is very important. He stated the cost of the repair was higher than the initial estimate. Chi explained one example was when he was told it would cost $300 to repair the bumper, but it cost $600 because they had to install a new bumper. The final cost being higher than the initial estimate was okay, because of the quality of the service he received. Chi mentioned this business does a much better job at painting, than the Acura dealership he takes his Acura to. This business did an excellent job, and the personnel were very good.
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