After a horrendous experience with a windshield replacement repair technician we took our 44’ motorhome to the Supercenter to have the windshield replaced and the extreme damages the former installed did to the fiberglass around the edges. Anna Marie Bolzano, the service manager and Taylor, her assistant, were extremely cooperative, responsive, knowledgeable, and responsible taking immediate charge of this debacle. They worked directly with Guardian who had recommended the first glass installer to ameliorate this situation, ordered a new windshield, repaired all the fiberglass damage and even kept our rig, at no cost to us, while we flew back to NY for the holidays for six weeks. Anna Marie, herself, kept us informed as to the progress, sent pictures, facilitated all details with Guardian Glass and even had our rig washed and sparkling clean when we arrived back in Arizona on December 29, 2017. What an exemplary example this center sets for ALL RV owners and any agent, such as Guardian Glass, to go to for all kinds of service. Thank you RV Supercenter of Mesa!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
