Purchased a used 2024 GMC truck, missing 2nd key fob, owner's manual, combination for console.
Was promised these items in the sale and now I only get excuses. He says I only said if could find one or if another truck came in with one. Wrong, he clearly stated to me he would get the items from GMC which is right next door to them and send them FedEx the next week. It is now a month later with no results. So, he lied to make a sale happen. This is why people don't like the car buying process. Always make anything said go into the contract or you won't get it. This is not a decent man who lies to make a sale.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Was promised these items in the sale and now I only get excuses. He says I only said if could find one or if another truck came in with one. Wrong, he clearly stated to me he would get the items from GMC which is right next door to them and send them FedEx the next week. It is now a month later with no results. So, he lied to make a sale happen. This is why people don't like the car buying process. Always make anything said go into the contract or you won't get it. This is not a decent man who lies to make a sale.