We offer GREAT CUSTOMER SERVICE to go along with our full service oil change, brake service,tune-ups, alignments, struts shocks you name it and we can repair it.. So come by and see us!! We offer GREAT CUSTOMER SERVICE to go along with our full service oil change, brake service,tune-ups, alignments, struts shocks you name it and we can repair it.. So come by and see us!!
First and foremost, the mechanic did not address the initial problem with my car as promised. Despite paying a significant amount for the repair, the issue persisted, indicating a lack of attention to detail and competence on their part. It was clear that they rushed through the job without properly diagnosing and resolving the root cause.
Upon realizing their mistake, I returned to the shop to have the unresolved problem rectified under warranty. However, to my disbelief, the mechanic flat-out refused to acknowledge their error and denied responsibility for their inadequate repair work. Their unprofessional behavior left me feeling frustrated and taken advantage of as a customer.
A reputable and reliable mechanic should stand by their work and promptly rectify any issues that arise, especially when covered under warranty. Unfortunately, this was not the case with Am/Pm. Their dismissive and uncooperative attitude demonstrated a lack of integrity and a disregard for customer satisfaction.
I strongly advise against seeking service from Am/Pm if you value quality workmanship, honest customer service, and adherence to warranty promises. It is regrettable that I had to endure such a disappointing experience, but I hope that my review serves as a warning to others, preventing them from going through the same ordeal.
In conclusion, I am deeply dissatisfied with the subpar service provided by Am/Pm. Their inability to fix my car correctly, combined with their refusal to honor warranty work for their own mistakes, has left a sour taste in my mouth. I highly recommend exploring other reputable options for automotive repairs and steering clear of this particular mechanic shop.