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Alpha Super Center

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(16 Avis)
56
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
56
Score NPS ®

Détails de l'entreprise

À propos

Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as an oil change or tire rotation, or more extensive repairs, we’ve got you covered. Alpha Super Center understands that your vehicle is an Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as an oil change or tire rotation, or more extensive repairs, we’ve got you covered. Alpha Super Center understands that your vehicle is an important part of your daily life, which is why we strive to make the repair process as smooth and convenient as possible.

At Alpha Super Center , we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier choice for auto repair in Eastpointe, MI.
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Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(586) 498-1180

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
21427 Gratiot Ave Eastpointe, MI 48021
Alpha Super Center's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(16 Avis)

CM
CHARLES M.
Warren, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2025
client vérifiéVérifié Client
10
Great job
I like the customer service
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 03/31/2025 09:39 AM

We're glad to hear that you enjoyed our customer service! It’s our team’s mission to make your shopping experience as smooth as a buttered slide. If there’s anything else we can help you with or if you have a favorite part of your shopping adventure here, feel free to let us know!


AT
ALVIN T.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Satisfy
The service on my vehicle was great thanks to the team.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 03/29/2025 09:42 AM

We're really glad to hear that our team hit the mark and provided great service for your vehicle. It's always our goal to make sure you leave satisfied and your car runs smoother than a well-oiled machine. If you ever need us again, we'll be here, ready to work our magic!


CB
CHARLES B.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
10
Changed the shocks on my car
Great Job. Highly Recommend.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 03/17/2025 09:39 AM

We're glad to hear you had a fantastic experience with us! It sounds like we might have a fan club forming here. Your support means a lot, and we appreciate your recommendation. If you have any favorite products or moments from your visit, feel free to share!


DM
Darnell M.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Quick professional and priced right .Thier more like family
If your car or truck has a problem or you just have questions. Go check them out their like family.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 03/15/2025 09:40 AM

We're glad to hear you felt right at home with us! It's always our goal to make sure you get the care your vehicle deserves, whether it's answering questions or tackling issues. After all, who doesn’t love a little family-style service? If you ever need anything else, just give us a shout!


SW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
7
Great
Prices are a little high plus you get taxed for things on top of the remove and replace fee I knew I was going to be charged but they did it in orderly time and very efficient so they are great in my opinion just a little high for me.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 03/01/2025 09:42 AM

We appreciate you taking the time to share your thoughts. It's good to hear that our team handled everything with efficiency – we aim to make the process as smooth as possible, even if it feels like we're an expensive date sometimes. Your feedback about pricing is valuable and helps us understand our customers better. If you ever have more thoughts to share, we’re all ears.


Client vérifié
Roseville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2025
client vérifiéVérifié Client
10
Service
Upfront pricing. Solid work. A+
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 02/10/2025 09:38 AM

We're glad you found our pricing to be straightforward and our work up to par! A+ ratings always make us smile, although it’s a little embarrassing—our grades could use a little modesty! If you ever have any more projects in mind, we're here to help keep that A+ streak alive.


FM
gravatar
FLOYD M.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2025
client vérifiéVérifié Client
10
They do good work
They are patiently do good work with you
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 02/03/2025 09:39 AM

We appreciate your feedback and are glad to hear that our team is making the process smooth for you. It's always our goal to offer support that's as patient as a cat waiting for a mouse. If there's anything more you need, just let us know!


GS
GARNET S.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
auto repair
Excellent job. I take my care here because they are honest, quick and, reasonably priced. They were able to fix my service engine when the dealership couldn't.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 02/02/2025 09:40 AM

We're glad to hear you had a fantastic experience with us! It sounds like we're the superheroes of the automotive world—saving your car from the dealership's clutches. Honesty, speed, and fair prices are our secret ingredients. We appreciate you choosing us for your care, and we look forward to keeping your vehicle in top shape!


Client vérifié
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
10
Excellent
Quick service and reasonable prices
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/29/2025 09:39 AM

We appreciate your feedback on our quick service and reasonable prices! It sounds like we’re hitting the mark, and we're glad to hear that your shopping experience was smooth and pocket-friendly. We strive to keep things fast and affordable, because who has time for long waits or high prices? Your support means a lot to us, and we look forward to keeping the momentum going!


CC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Excellent customer service and technician are kind and professional/ knowledgeable!’
Excellent customer service! Would definitely recommend this shop to friends and family!
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/24/2025 09:37 AM

We appreciate your enthusiasm for our customer service! It’s great to know we’re making a positive impression. If you ever need assistance, you can count on us—just like a trusty umbrella on a rainy day! Your recommendation means a lot to us, and we’re excited to keep serving you and your friends and family.


Client vérifié
Detroit, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/19/2025
client vérifiéVérifié Client
2
Not Mine?
Recieved service for an alternator, battery and battery cable replacement. Told the cable connection was interfering with alternator and battery . Cable kept shortening the connection. Why not just CHANGE THE CABLE? Okay, I approved of the work. Why do I have a tire and battery cables in the back of my car with battery cables that don't look like mine AND my spare is nolonger on a rim??
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/20/2025 09:37 AM

Thank you for sharing your experience with us. It seems like there might have been a bit of a mix-up during your service, and we can understand how discovering unexpected items in your car can feel like winning a surprise scavenger hunt—though not the kind you envisioned. Replacing the battery cable does sound like a reasonable suggestion, and we're sorry for any lack of clarity about the situation. Regarding the tire and those unfamiliar battery cables, that's definitely not part of our plan to keep things interesting. We appreciate you bringing this to our attention and will make sure our team addresses these concerns to improve the service we provide. Your feedback is invaluable in helping us fine-tune our operations.


Client vérifié
Warren, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
9
Over heating
My car was overheating and the shop worked with me to get it fixed in a timely manner. I have been going to this shop for so many things on my car. No complaints about any service done from here.
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/17/2025 09:39 AM

It sounds like our team really stepped up to the challenge with your overheating car. We appreciate your loyalty and are happy to hear you’ve been satisfied with all the services we’ve provided. It’s always nice when the car and the shop have a great working relationship—much like a well-oiled machine! If your car ever decides to host another drama, you know where to find us. Keep those wheels spinning smoothly!


FM
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FLOYD M.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Intel I will go back again
I enjoy the time I was there it wasn't that long getting my brakes fixed nice price and I'll go back again
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/10/2025 09:38 AM

We’re delighted to hear that you had a positive experience with us! Quick service and a nice price? Sounds like we hit the jackpot together. Your brakes are in good hands, and we look forward to your next visit. Just remember, good brakes lead to smooth sailing on the roads!


Client vérifié
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/08/2025
client vérifiéVérifié Client
0
Bad service/ very slow
Horrible keeping in contact with you

DH
David H.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2025
client vérifiéVérifié Client
9
David Hull
Good job ?
Tom Z., GENERAL MANAGER de Alpha Super Center a répondu le 01/09/2025 09:39 AM

We appreciate your feedback! It sounds like we may have struck a winning chord. If we keep it up, we might just have to start giving out medals. If you have any specific highlights from your visit, we’d love to hear about them!


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Offres et publications
We're thrilled to hear you enjoyed our customer service! 🚗✨ We treat your vehicle like royalty, and we appreciate your recommendation! Friends and family are always welcome—just make sure they bring snacks! 😉 #AlphaSuperCenter #CustomerServiceExcellence
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Thanks for the awesome feedback! 🚗💨 We're thrilled you enjoyed your visit and got your brakes fixed quicker than you can say 'squeaky wheels!' 😉 Come back anytime—your car's spa day awaits! #AlphaSuperCenter #BrakingGoodService
Apprendre encore plus

Thanks for the "good job" shout-out! We always aim to keep your rides smooth and smiles bright. 🚗✨ Your support fuels our passion! Keep those engines revving! #AlphaSuperCenter #AutoCareMagic
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.