business image

Alpha Super Center

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(52 Avis)
60

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
60
Score NPS ®

Détails de l'entreprise

À propos

Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as an oil change or tire rotation, or more extensive repairs, we’ve got you covered. Alpha Super Center understands that your vehicle is an Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as an oil change or tire rotation, or more extensive repairs, we’ve got you covered. Alpha Super Center understands that your vehicle is an important part of your daily life, which is why we strive to make the repair process as smooth and convenient as possible.

At Alpha Super Center , we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier choice for auto repair in Eastpointe, MI.
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(586) 498-1180

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
21427 Gratiot Ave Eastpointe, MI 48021
Alpha Super Center's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(52 Avis)

OM
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Ocie M.
Hamtramck, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2025
10
Work on my 2018 Dodge Ram.
I was having problems steering and trying to stay on the road. At the shop the mechanic noticed the problem and took actions to complete the necessary work in a timely fashion and to my complete satisfaction. Now I'm back on the road again. Thank you.
FRANK de Alpha Super Center a répondu le 11/15/2025 09:40 AM

It sounds like our mechanic hit the nail on the head with your steering issue! We’re glad to hear that you’re back on the road, steering clear of any more problems. Your satisfaction is like a smooth ride to us—absolutely essential. If any other bumps in the road try to sneak up on you, remember that we’re here to help!


OM
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OCIE M.
Detroit, MI
2018 Dodge 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2025
client vérifiéVérifié Client
10
The work on my vehicle was done to my complete satisfaction.
I took my Dodge Ram in for work to be performed. Since my vehicle was all over the road. All the work was done to my complete satisfaction. Now my vehicle is aligned and driving straight down the road with no problems.
FRANK de Alpha Super Center a répondu le 11/15/2025 09:40 AM

We're delighted to hear that your Dodge Ram is now cruising down the road like a dream! It's amazing what a little alignment can do—a straight path really brings out the best in a truck. Thanks for choosing us for your vehicle's needs; we're glad to have hit the bullseye with the repairs. If your Ram starts pulling any highway stunts again, you know where to find us!


CC
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CATRINA C.
Eastpointe, MI
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/12/2025
client vérifiéVérifié Client
2
Not happy
Over charge and still have issues ran a scan paid then wanted to run another scan. I was referred by my neighbor great things were said. Ugh never again but thanks!

DD
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DESHAWN D.
Detroit, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/02/2025
client vérifiéVérifié Client
2
Overpriced
Went in for a flush because my heat wasn’t getting hot and they charged me $267. Problem still wasn’t resolved so then they told me it would be almost $2000 . Called around and inquiring for a better price and was shocked when I was told that the flush shouldn’t have been more than $80-150 . Ended up taking my car a mile down setting the problem fixed for $1100 less. I will say that all the guys working there are nice they’re just too expensive in this economy for the average working person.

Client vérifié
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2025
client vérifiéVérifié Client
10
Awesome!
Great, friendly service! Knowledgeable and fair.
FRANK de Alpha Super Center a répondu le 09/15/2025 09:39 AM

We appreciate you taking the time to share your experience with us! Our team aims to provide friendly and knowledgeable service, so it's fantastic to hear that we hit the mark. If there's anything else you'd like to share or if you have suggestions, we're all ears! Here's to a fair and friendly tomorrow.


DP
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DONALD P.
Warren, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2025
client vérifiéVérifié Client
10
(Leaking Radiator)
Alpha Super Center did a very good job with removing and replacing my radiator on my Chevy truck 👍 thanks you to the mechanic and Mr. K Al-Ashkar appreciate you guys.
FRANK de Alpha Super Center a répondu le 09/04/2025 09:38 AM

We're glad to hear that you had a positive experience with our team at Alpha Super Center! Removing and replacing a radiator is no small feat, especially on a trusty Chevy truck. It sounds like the mechanic and Mr. K Al-Ashkar made quite the dynamic duo. If your truck had a favorite snack, we’d say it’s probably coolant now! Your appreciation means a lot to us, and we hope your Chevy runs cooler than a cucumber in a freezer.


Client vérifié
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2025
client vérifiéVérifié Client
10
NECESSARY OVERHAUL
My sister's vehicle received a nearly total renovation - three new tires, oil change, new transmission fluid, tuneup, control arms, new suspension, wheel alignment, shocks and struts.
Staff kept us informed of required repairs and costs. We were informed that the car needed to be kept over the weekend.
Car was repaired in a timely manner.
My sister reported car drove like a new vehicle and she was very pleased with the outcome.
I referred her to Alpha Center where all her issues were addressed.
FRANK de Alpha Super Center a répondu le 09/04/2025 09:38 AM

We appreciate you taking the time to share your experience with us! It sounds like your sister's vehicle received the royal treatment with all those updates—just think of it as a spa day for cars, but with fewer cucumbers on the eyes. We're delighted to hear our staff kept you both in the loop about the repairs and that the car was ready in a timely manner. Hearing that it drives like new again is music to our ears! Thanks for referring your sister to Alpha Super Center—your trust means the world to us. Here’s to many smooth drives ahead!


MP
mary p.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2025
client vérifiéVérifié Client
10
Very fast and take the time to explain things to you!!
I love this place!! I have never had an issue with anything, the work was great, the people was very good at going over issues.
FRANK de Alpha Super Center a répondu le 08/27/2025 09:40 AM

We are delighted to hear about your positive experience! It's fantastic that our team has been able to provide you with great service and clear communication. Your satisfaction is our top priority, and we hope to keep impressing you in the future. We appreciate your support and look forward to continuing to meet your needs!


LH
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LEOLA H.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2025
client vérifiéVérifié Client
10
I had an excellent experience
Wonderful experience and excellent work along with decent pricing.
FRANK de Alpha Super Center a répondu le 08/24/2025 09:41 AM

We appreciate your feedback and are glad you had such a great experience with us. It sounds like we hit the trifecta—wonderful service, quality work, and a price that doesn’t make your wallet cry! We’re here whenever you need us, so don’t hesitate to drop by.


LF
LEVORA F.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
The courtesy and professionalism was outstanding.
I had a wonderful experience at this facility. I am physically challenged and the appraiser understood my limitations. I received continuous updates regarding the stages of my repairs (dealing with car warranty company). One services was denied but the mechanic provided information twice to get it approved. I am very satisfied with the service and will keep them as my mechanic. They are trustworthy!
FRANK de Alpha Super Center a répondu le 08/17/2025 09:40 AM

We appreciate you sharing your wonderful experience! It’s fantastic to hear that our team was able to understand your needs and keep you informed throughout the process. It sounds like our mechanic was not only a problem solver but also quite the detective, tracking down approval like a pro! We're delighted that you found our service trustworthy—after all, we aim to be the reliable sidekick in your vehicle adventures. Your business means a lot to us, and here’s to smooth rides ahead!


Client vérifié
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2025
client vérifiéVérifié Client
10
Very efficient, super professional. Nice staff, quick to help, very good reliable service! Made me feel safe with the work they did. Thank you guys so much!
I was very pleased with their service. Super nice staff...felt very safe with the work that had been done on my vehicle. Noticed a difference in the performance of my vehicle immediately. Thank you very much guys!
FRANK de Alpha Super Center a répondu le 08/10/2025 09:41 AM

We appreciate your feedback about your experience with our service and staff. It's great to hear that you felt safe and noticed an immediate improvement in your vehicle's performance. We aim to be the superhero your car needs, minus the cape of course. Your satisfaction is what drives us, so keep on cruising!


SP
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SHARON P.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2025
client vérifiéVérifié Client
9
Great customer service is essential essential
I needed breaks for my vehicle, I chose this business because I had a tail light out and I stopped by and the owner told me that he would install it for me free of charge . He was very polite and helpful to me, so I decided to patronize his establishment of business and I was more than pleased, the price he quoted was reasonable and he also worked out payment for me that didn't put a strain on my pockets because I also had to have additional work done that couldn't be put off . I wasn't expecting to have to leave my car 🚗 there that day, but the owner was concerned enough to tell me that my car wasn't safe to drive, I really appreciated him a lot for that, and to buy the icing on the 🍰 cake, I couldn't reach my husband to come and get me, so he called and Uber for me without hesitation. Great customer service and quality work done equates to great customer satisfaction.🙂
FRANK de Alpha Super Center a répondu le 08/10/2025 09:41 AM

We're genuinely glad to hear about your experience with us! It sounds like you had quite the adventure with your vehicle, but we're happy to have played a part in turning it into a positive one. It's always our intention to treat our customers like we'd treat our own family—after all, who wants to drive a car that’s not safe? Bonus points for being a proactive car owner!We appreciate your recognition of our customer service; helping you get home with that Uber was just the least we could do. If we could just figure out a way to make car troubles a fun experience, we'd be all set. Thanks again for choosing us, and we hope your vehicle is running like a champ!


AB
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Alecia B.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
10
Overheating issues and Needed a Tune up
Highly recommend all the mechanics are Good here 👍 Great customer service Thank you Neill 😊 Thank u Kamal for always working on getting the best deal to not rob your pockets and begin truthful on what the problem is with your vehicle no this disappointment here.FYI I love that if u can't pay right out of pocket that day you can finance don't have to have perfect credit and get the work done and pay later!!! PAYMENT PLAN LOVE IT!! Ladies please come here if u can't get a good mechanic they are the Best shout out to the mechanic Team there!!! 10 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🤩
FRANK de Alpha Super Center a répondu le 08/06/2025 09:41 AM

It's fantastic to hear that you had such a positive experience with our mechanics and customer service! Our team takes great pride in being transparent and finding the best solutions without breaking the bank—it's like a mechanic’s version of a magician's trick! We also love that you appreciate our financing options; after all, car repairs shouldn’t leave you feeling like you’ve hit the jackpot for the wrong reasons. Thanks for the shout out to our hardworking mechanics; they’ll definitely appreciate the love! It's great to know you feel confident recommending us to your friends. Here's to many more smooth rides!


AB
alecia b.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
client vérifiéVérifié Client
10
My name is Aecia Baker I been going to these since 2021 the best overall especially for women , it doesn't have a mechanic on hand and you can take it to here.And sure best you will know your car will be in good hands
I want to send a shot out to kamal who service my car got me back on the road my car had an overheating issue and needed a tune up also and he got be back on the Road and Thank u Kamal for always going above and beyond to make sure everything is good and safe before releasing back my car And I want to Also send A shout out to Neil the Best 👌 your customer service is.
Ten stars thank u so much on keeping me in the loop and the updates on my 2009 charger and before I left I heard a Lil noise before leaving u made sure everything was OK by having me pull my vehicle back up hand the mechanic fix nothing.
Major just a little minor touch and thank u so much for that outstanding!!! Thank u Neill And Kamal for everything Highly recommended to come and check them out love that u can finance, if you don't have White House pocket money, so this is a plus
FRANK de Alpha Super Center a répondu le 08/06/2025 09:41 AM

It's fantastic to hear about your experience with Kamal and Neil! They certainly sound like a dynamic duo when it comes to car care. It’s always reassuring to know that your vehicle is in good hands, especially when a few little gremlins decide to make an appearance. We appreciate your recommendation and are glad that our financing options made life a little easier for you. Who knew car maintenance could come with a side of financial flexibility? Drive safe, and we hope to keep those engines running smoothly!


AB
ANDY B.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2025
client vérifiéVérifié Client
10
Alpha Supercenter
Very thankful for this helpful team couldn’t recommend them anymore.
FRANK de Alpha Super Center a répondu le 08/03/2025 09:41 AM

It's fantastic to hear that our team made such a positive impression! Your recommendation means a lot to us, and we promise to keep delivering that top-notch service. We're just doing our job, but it's always nice to know we have such appreciative customers. Thanks for being part of the Alpha Super Center family!

Offres et publications
Thank you for your kind words about our customer service! 🚗💬 We're thrilled to hear you had a great experience. It's our mission to keep you smiling as much as your car! 😊 #CustomerSatisfaction #AlphaSuperCenter
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🌟 Thanks for the awesome shoutout! We're revved up to hear our team gave your vehicle the care it deserves. 🚗💨 We're always here to keep you cruising smoothly! See you next time! #AlphaSuperCenter #CustomerAppreciation
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Thanks for the fantastic shout-out! We aim for greatness, and your recommendation means the world to us. 🚗✨ Keep those engines running smoothly! #AlphaSuperCenter #AutoRepairExcellence
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Thank you for this fantastic review! We love being your automotive family 💙🚗! Whether it's a problem or just a question, we're here to help. Stop by anytime—your car will thank you! #AlphaSuperCenter #AutoRepairFamily
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Thank you for the kind words! We pride ourselves on our patience and top-notch work—turning your automotive troubles into smooth rides. 🚗💨 Come see us if you need more of that good work! #AlphaSuperCenter #AutoCarePros
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Thanks for the shout-out! 😊 We're thrilled to hear we outperformed the dealership! Quick service, honest advice, and fair prices—it's what we do best! 🛠️🚗 Your engine is in great hands! #AlphaSuperCenter #AutoRepairHeroes
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We're thrilled to hear you enjoyed our customer service! 🚗✨ We treat your vehicle like royalty, and we appreciate your recommendation! Friends and family are always welcome—just make sure they bring snacks! 😉 #AlphaSuperCenter #CustomerServiceExcellence
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Thanks for the awesome feedback! 🚗💨 We're thrilled you enjoyed your visit and got your brakes fixed quicker than you can say 'squeaky wheels!' 😉 Come back anytime—your car's spa day awaits! #AlphaSuperCenter #BrakingGoodService
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Thanks for the "good job" shout-out! We always aim to keep your rides smooth and smiles bright. 🚗✨ Your support fuels our passion! Keep those engines revving! #AlphaSuperCenter #AutoCareMagic
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.