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Allen Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 967 Avis)
88

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
49
Total des ReScores
4,5
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today. Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(228) 539-5555

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
624 E Pass Road Gulfport, MS 39507
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 967 Avis)

SM
gravatar
Stephanie M.
Vancleave, MS
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/24/2021
Type de service : Repair
client vérifiéVérifié Client
1
Catégorie : Service
Worse Customer Service Ever
So I got feedback from my review:

Regarding your recent feedback to Allen Hyundai on Hyundai Customer Feedback, JOHN TIBLIER has replied:

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai

1st off my vehicle IS under warranty and has only 29,000 miles on it so still pretty new. 2nd we were not denied service where we were living, which by the way was not in Virginia, was never in Virginia at all. I am military and got orders and had to leave there before they could do the repairs from the factory recall. Yes it was done at no cost because it was a factory recall on the paint. Just another fine example of the rudeness I have encountered. I am sorry that you are angry for the bad review but maybe the guys in the service department should be a little nicer to people. The work done by Precision was excellent. They were extremely nice when I called to check on the status of the car.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/28/2021 06:54 AM

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai
Service 
228-539-5555
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.