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Allen Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 967 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
49
Total des ReScores
4,5
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today. Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(228) 539-5555

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
624 E Pass Road Gulfport, MS 39507
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 967 Avis)

SM
gravatar
Stephanie M.
Vancleave, MS
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/24/2021
Type de service : Repair
client vérifiéVérifié Client
1
Catégorie : Service
Worse Customer Service Ever
So I got feedback from my review:

Regarding your recent feedback to Allen Hyundai on Hyundai Customer Feedback, JOHN TIBLIER has replied:

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai

1st off my vehicle IS under warranty and has only 29,000 miles on it so still pretty new. 2nd we were not denied service where we were living, which by the way was not in Virginia, was never in Virginia at all. I am military and got orders and had to leave there before they could do the repairs from the factory recall. Yes it was done at no cost because it was a factory recall on the paint. Just another fine example of the rudeness I have encountered. I am sorry that you are angry for the bad review but maybe the guys in the service department should be a little nicer to people. The work done by Precision was excellent. They were extremely nice when I called to check on the status of the car.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/28/2021 06:54 AM

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai
Service 
228-539-5555

SS
gravatar
Steve S.
Gulfport, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Quick and easy check up
Easy to make an appointment. Fro issues.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/16/2021 06:15 AM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we look forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Client vérifié
Biloxi, MS
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2021
client vérifiéVérifié Client
10
Catégorie : Service
Excellent customer service
I was in and out in no time, I felt that they really cared about my issue and I was important as a customer. I would recommend this dealership highly, service department is exceptional!

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/14/2021
Type de service : Repair
9
Catégorie : Service
Excellent customer service
Customer service was exceptional
JOHN T., Service Manager de Allen Hyundai a répondu le 12/14/2021 12:21 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we look forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com
JOHN T., Service Manager de Allen Hyundai a répondu le 12/16/2021 06:16 AM

Thank you for giving us another opportunity to make everything right! We will contact you when your special ordered part arrives.

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Client vérifié
Gulfport, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Highly recommend.
I had my 2006 Santa Fe serviced here when I experienced an untimely breakdown. The intake process was fast and efficient. Sooner than I expected, the technician contacted me with the diagnosis, and the repair was accomplished quickly. I love my Santa Fe, and the people at Allen Hyundai can be relied upon to keep me on the road.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/13/2021 03:07 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we look forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JH
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James H.
Biloxi, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Genesis Coupe Ultimate seat cover
Back seat cover looks great and that's what matters.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/07/2021 03:24 PM

Happy Holidays and we look forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

KF
gravatar
Kelly F.
Mc Henry, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Best customer service!
Steve is probably my favorite service advisor there is and him and the manager JT are awesome.
JOHN T., Service Manager de Allen Hyundai a répondu le 12/07/2021 03:23 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we look forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

LH
gravatar
Leslie H.
Biloxi, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
Great service, thank ok care of my needs and replaced items under warranty
JOHN T., Service Manager de Allen Hyundai a répondu le 12/06/2021 02:40 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JQ
gravatar
Jehad Q.
Gulfport, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
....
The best
JOHN T., Service Manager de Allen Hyundai a répondu le 12/03/2021 03:14 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Happy Holidays and we forward to seeing you next time.


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Client vérifié
Annapolis, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Routine Maintenance
They were able to get me in during the time frame when I wanted an appointment. Quick service and great communication and customer service.
JOHN T., Service Manager de Allen Hyundai a répondu le 11/30/2021 03:17 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to make things right for you..

Your kind words are greatly appreciated and we look forward to seeing you next time!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

DB
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Deborah B.
Gulfport, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service for engine recall.
Allen Hyundai as usual gave great service and did their best to get my car back to me as quickly as possible during a high volume recall process.
JOHN T., Service Manager de Allen Hyundai a répondu le 11/29/2021 02:15 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to seeing you next time!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Client vérifié
Gulfport, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
In and out—quickly!
I appreciate the service department at Hyundai…always willing to help. The customer service was excellent as always. I got in and got more than what I expected, and it didn’t take long at all. I was provided all the details as to what took place and told when and what to expect upon my next return.. So appreciative for all hands involved.
JOHN T., Service Manager de Allen Hyundai a répondu le 11/26/2021 05:26 AM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to seeing you next time!


John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

JH
gravatar
James H.
Biloxi, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Oil change 2016 Gen Coupe
As always the crew did a great job even though they need more staff and a new facility.
JOHN T., Service Manager de Allen Hyundai a répondu le 11/24/2021 05:31 AM

Thank you for your continued support and Happy Holidays to you and your family!!

John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

Client vérifié
Pass Christian, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service
Went in to get my car maintenance and the service was quick. The wait time wasn’t long. Just overall better than expected
JOHN T., Service Manager de Allen Hyundai a répondu le 11/24/2021 01:58 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and Happy Holidays!



John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

KR
gravatar
Karla R.
Waveland, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service!
Didn’t have an appointment but got lucky due to a cancellation. The service manager made sure our needs were met beyond our expectations. Wonderful service and friendly staff!
JOHN T., Service Manager de Allen Hyundai a répondu le 11/24/2021 01:59 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to seeing you next time!

Happy Holidays!



John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com

SS
gravatar
Steven S.
Perkinston, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great
They worked extremely hard to get my vehicle in and out as quickly as possible. Staff was very professional and polite.
JOHN T., Service Manager de Allen Hyundai a répondu le 11/16/2021 12:37 PM

Thank you for being a valued Allen Hyundai customer, and for allowing us the opportunity to serve you.

Your kind words are greatly appreciated and we look forward to seeing you next time!



John Tiblier
Service Manager
228-539-5555
jtiblier@allenhyundai.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.