Very disappointed with the service. I explained from the beginning that the way they were doing the job would not come out right, but they assured me that with their experience, it would be done correctly. When I picked up the car, it was exactly as I had warned them—it was not done right.
I had to bring the car back three times to have the same job redone, and I’m still not happy with the result. This was a huge waste of my time and very frustrating. I expected much better service and workmanship.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
I had to bring the car back three times to have the same job redone, and I’m still not happy with the result. This was a huge waste of my time and very frustrating. I expected much better service and workmanship.