Advanced Car Care Center got its name from the advanced repairs owner Chip Broemmer used to perform for friends and family members before the shop opened. In 2015, he decided to leave his teaching post at a local technical college and run the shop. While we’re newcomers on the scene, we’ve developed quite a reputation for providing Advanced Car Care Center got its name from the advanced repairs owner Chip Broemmer used to perform for friends and family members before the shop opened. In 2015, he decided to leave his teaching post at a local technical college and run the shop. While we’re newcomers on the scene, we’ve developed quite a reputation for providing quality auto repairs, done by an ASE-certified technician. We specialize in Asian brands, but we do fix it all. See us for the usual oil changes and brake repairs, diagnostics, and even engine and transmission repairs and replacements. We truly do it all. We even offer an extended warranty. ...more
Update: I received a phone call about this review and the owner explained to me that it's very unfair that I am able to leave a review about how their estimate came in significantly higher than everyone else and that he would try to remove this review. The explanation for the markups and excessive parts-cannon behavior was that I had a Chevrolet vehicle and the quote was over the phone with someone other than the main phone guy. An engine job on this vehicle is approximately 18-22 hours of work as per industry standards, and at their stated hourly rate (~$125/hr) they priced the job with 33.3 hours of labor, which is overly liberal. The engine itself was marked up more than any of the other quotes, drastically so. There were also charges for services that one would assume would be included, such as preliminary diagnostics and ECM tuning following work. It was explained to me that they should have turned me away on the phone instead of providing me a quote without seeing the vehicle, which every single other shop was able to do in a reasonable manner. I have stated nothing fallacious or libelous in my review, but the owner was clearly upset that I was "badmouthing" and chose to "hurt their business" despite not going with them, apparently you are only able to share pricing information with the public after you pay way too much for service. I attempted to end things cordially but it didn't seem as though this was mutual.
As a note, I have not paid them a single cent and am only reviewing:
A: Their ability to provide a quote for my vehicle as all 9 other shops have.
B: Their ability to receive criticism.
I rate them a 1/5 stars on both accounts. I hope I do not have any contact with this business in the future.
________
Ran quotes for engine replacement at a total of 10 shops including a dealership.
Advanced Car Care Center came in drastically higher than all the other independent shops, 40% more than the second highest quote, 78% higher than the lowest quote. They came in costing MORE THAN THE DEALERSHIP!
I would recommend picking almost any other shop as the data is showing that their quotes are so bad that I felt it would be irresponsible for me not to share this information.
Caveat emptor.