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SureCritic / Advanced Auto Center
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Advanced Auto Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(471 Avis)
90
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(313) 535-0500
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
25167 W 8 Mile Rd Redford, MI 48240
Obtenir des directions
Advanced Auto Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(471 Avis)
Écrire un avis
Avis récents
CB
CHARNITA B.
Detroit, MI
Saturn Outlook
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
client vérifiéVérifié Client
9
Very satisfied and great customer service
I was very satisfied with the work performance, great job Advance Auto
Client vérifié
Detroit, MI
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Explorer repair
Very satisfied with the repair work
DH
Deanna H.
Detroit, MI
Chevrolet Monte Carlo
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
Catégorie : Service
Deanna said they're very professional and have for the most part, very expert opinions when it comes to dealing with vehicles. Nate is really knowledgeable and she likes the customer service. Everyone working there is an expert at what they do. She trusts their opinion, they are knowledgeable. Even if a person couldn't afford the $150 per hour for repairs, if they only went with the diagnosis for $150, it would still be good.
Recommandé
GS
Glenn S.
Detroit, MI
Buick LaCrosse
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/10/2025
client vérifiéVérifié Client
Catégorie : Service
Glenn said they did not completely repair his vehicle but put the parts on.
Recommandé
Jon M. de Advanced Auto Center a répondu le 07/11/2025 11:08 AM

  We appreciate your feedback regarding the repairs made to your vehicle. If I remember correctly you had this problem diagnosed by the dealer that it had a bad alternator then you found an used alternator and had us install. We warned you from the beginning we advised you that we unsure because we could not fully check the "hybrid system" but the dealer had told you it was bad. The coolant pipe had broken when removing the alternator so that had to be replaced.We are glad that the guys we referred you to were able to properly diagnos that the hybrid battery was the fault. If there’s anything specific that still requires attention, don’t hesitate to reach out, and we'll be happy to assist you further. Thank you for the review.

TS
Tamika S.
Canton, MI
Chevrolet Trax
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Tamika said the mechanics were very nice and very patient, over and beyond.
Recommandé
DO
Darwin O.
Detroit, MI
Honda Civic Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Darwin said they do awesome work, great job.
Recommandé
SN
gravatar
snoop6 n.
Tuxtla Gutiérrez, Chis.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2024
9
influenced
Both of his parents greatly i CUSTOMER SERVICE (8O5) 41'O 56OO PHONE NUMBER ( 8O5)- 41O 56OO nfluenced his work. His father was a sporadically employed clerk and minor politician who dreamed of being a lawyer or an actor. Thurber described his mother as a "born comedian" and "one of the finest comic talents I think I have ever known". She was a practical joker and on one occasion pretended to be disabled, and attended a faith healer revival only to jump up and proclaim herself healed.
AM
AUDREY M.
Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2024
client vérifiéVérifié Client
10
Great customer service
Advance Auto Center has great customer service. Their employees are friendly and helpful. I am very satisfied with the work they have done on my vehicle.
AM
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ALYCIA M.
Southfield, MI
Chevrolet Trax
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2024
client vérifiéVérifié Client
10
Repair
They get the job done fast and right! I will always bring my car here.
CB
CHANTELLE B.
Detroit, MI
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2024
client vérifiéVérifié Client
10
Top Tier Warranty ??
Was recommended by my now Husband. Just bought a Used car that will soon be my youngest son's. It felt good that ADVANCED AUTO checked in on me. Just so happened that I need an oil change and some other things checked out. They treated our baby like their own an hour him back to us ASAP!
DC
DEBORAH C.
Westland, MI
GMC Acadia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2024
client vérifiéVérifié Client
10
Great service
Great customer service and very professional. The staff made a stressful situation better. I really appreciate it
LW
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LISA W.
Belleville, MI
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2024
client vérifiéVérifié Client
10
2008 Equinox
Advanced Auto is who my family chooses to care for our vehicles. They are honest and thorough in checking out the issues. We come all the way from Van Buren Twp to work with them.
JS
JOANNE / KEVIN S.
Livonia, MI
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2024
client vérifiéVérifié Client
10
Excellent Customer Service
Excellent customer service. Was advised what was in need of fixing. Given approximate costs. Work completed in great time
RJ
ROBERT J.
Pontiac, MI
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2024
client vérifiéVérifié Client
9
Great job and service on my Dodge Ram
Greatly appreciate the service. Drove from Pontiac to your shop
DV
DIMITRI V.
Redford, MI
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2024
client vérifiéVérifié Client
10
OIL CHANGE
I called ahead for an oil change. John got me in right away. It was a short wait. John and the boys are excellent!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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