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Metro 25 - Firestone

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(877 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
8
Total des ReScores
3,4
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(248) 477-4840

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
19268 Middlebelt Rd Livonia, MI 48152-2102
Metro 25 - Firestone's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(877 Avis)

CB
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CHARMANE B.
Taylor, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Quality Service
I have nothing but good praise to say about Metro 25. My service for an oil change was great and no hassle with the wait. Very professional atmosphere and awesome service!!

CB
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CHARMANE B.
Taylor, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Satisfied Customer
My experience at Metro 25 has never been a failure. The service is great and I'm always happy with the work that has been done on my vehicle. I highly recommend Metro 25!!

BP
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BILL/PAM P.
Livonia, MI
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Front brake service/new exhaust system
Front brakes were pulling to the left when braking and they diagnosed the problem exactly replacing rotors, calipers, and lifetime warranted pads. They also found that my muffler was wearing out and replaced it with a Walker brand muffler which is one of the best in the industry today. They have a top notch crew and would never take my vehicle anywhere else. 5 star service every time.

JC
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JAMES C.
West Bloomfield, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
BEST
These guys are great! Chris and John and crew always ready and available, thorough and reliable, I will never go to a "oil in the box" store while these guys are there.

Client vérifié
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Friendly service
Very friendly and fast service

CK
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CINDY/JIM K.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Nice and quick!
These guys are the nicest people. We’ve been coming here for over 25 years. Never pressure us honest and fair
I highly recommend them

DP
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DANIELLE/JAMES P.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Tires
Always professional, I won’t take my car anywhere else. Very timely and reliable.

CH
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CAROL H.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Thank you, MetroTire!
Always receive friendly, fast service at MetroTire/Firestone in Livonia. Chris and his team take good care of Phoebe, who will be turning 200,000 miles shortly. I can rely on them to do the job professionally, quickly, and usually the same day if time allows. I've been trusting them with Phoebe's care for YEARS. Thank you, Chris, John, Rich, et al, for taking good care of us! W, 02/05/2025

JF
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JOE F.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
9
I needed some new tires Chris had the tires in stock I was there for a hour installed and balanced very satisfied with the service.
I was very satisfied with the service very responsive and professional.

DB
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DAVID B.
Redford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
8
Oil change and tire rotation
Went in for oil change and tire rotation. Chris showed me the tires were not in the best of condition and the front brakes were also needing replacement. Everything was done in a very reasonable time and efficiently.

TG
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TOM G.
Commerce Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2024
client vérifiéVérifié Client
10
Great Tire service, fast, good price, comfortable showroom while waiting!
Great business, I had a flat tire and they offered to fix the tire or suggested new tires, I need them !
Price was great and they got me out in an hour, wow!
Thank you!
Antony that needs service should go here!

Client vérifié
West Bloomfield, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2024
client vérifiéVérifié Client
10
Quick turn
Dropped in without appointment, they took great care of me, oil change, air & oil filter, rotation and fixed a slow leak, it's my "go to" place!

RG
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RICK G.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2024
client vérifiéVérifié Client
10
Quick and friendly service!
Quick and friendly service and excellent pricing!

MT
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MACEO/NICOLLE T.
Southfield, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2024
client vérifiéVérifié Client
10
Great Service every time
I am a regular at the store and Rick greets me by name every time I come in.
Everyone is always friendly and professional every time.

TG
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TIM G.
Redford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2024
client vérifiéVérifié Client
10
New tires
Even though he was shorthanded he got me in, replaced 5 tires and gave me a super deal. I have been going to this establishment for over 10 years and have never been disappointed. Good job guys.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.