Service après-vente's Avis

4,7

(531 Avis)

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Lakisha C.

Las Vegas, NV

01/14/2023

Catégorie : Service

I came in to have my oil change in my tires rotated

My experience with Hyundai has been great. I am so happy that I bought my car from them. I love bringing it in. I’m in an out reasonable couple hours. Of course Dominique was my service advisor. He’s always a very nice guy very knowledgeable. I always give you great advice, always willing to go the extra mile to check your account. Very nice guy.

Client vérifié

Henderson, NV

2014 Hyundai Elantra

04/23/2022

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer service driven

I had to get my transmission replaced and even though it was a long process ( 2 months total due to part shortages), Darren at service department tried his best and made it easy.

Jeree J.

Las Vegas, NV

2019 Hyundai Santa Fe

04/09/2022

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast, efficient and reasonably priced service

Car due for 30k service but dealership where car purchased quoted price in excess of $1000. Though this was excessive. Made spot.at this dealership price service completed for $301 and very happy with the dealership and the car.

CHAD J. de ABC Hyundai a répondu le 04/12/2022 07:22 AM

Jeree, thank you for the kind review.

Yours in service,
Chad

Elanna W.

Las Vegas, NV

2016 Hyundai Tucson

04/04/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Safety problem not communicated

This was regular maintenance. Oil change with tire rotation. Oil change was done fine. I was told that the tires were not rotated because they didn't need to be. I was informed that the tread on the back two tires was getting very low and I would probably need to replace them very soon. I opted to wait in order to discuss with my husband if we would buy two or four tires. I was informed that wasn't okay choice, checked out, and left the dealership. I was not informed that there was a screw in my tire that could have blown the tire at any time. I did not locate the screw until the next morning. It was obviously identified by dealership personnel due to the yellow indicator box around the screw.

CHAD J. de ABC Hyundai a répondu le 04/05/2022 08:59 AM

Elanna, thank you for the feedback. I will review the events that occurred on your most recent visit and will get in contact with you.

Thank you,
Chad

Frank C.

Las Vegas, NV

04/04/2022

Catégorie : Service

Albert Rodriguez

I was extremely pleased how Albert handled my problems and for sure with the excellent customer service he was able to give me back the trust to this dealer!
Thank you Albert Rodriguez
Frank Crescentini
Private Investigator
California state license PI 18368

CHAD J. de ABC Hyundai a répondu le 04/05/2022 08:50 AM

Frank, thank you for the feedback.

Yours in service,
Chad

Raveendra S.

Las Vegas, NV

2020 Hyundai Santa Fe

04/03/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

service

I am happy with my experience at ABC Hyundai.

CHAD J. de ABC Hyundai a répondu le 04/05/2022 08:49 AM

Raveendra, thank you for the feedback.

Yours in service,
Chad

Lanfranco C.

Las Vegas, NV

2022 Hyundai Palisade

04/03/2022

Type de service : Repair

Vérifié Client

Catégorie : Service

I was not pleased with the service department!

The only reason that I give to this dealer one more chance thank you to Albert that he personally handled my problems!
Thank you Albert

Albert R. de ABC Hyundai a répondu le 04/04/2022 07:45 AM

Thank you for your response

Client vérifié

Las Vegas, NV

2022 Hyundai Santa Fe

04/02/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Service!

1st complimentary service was probably the best we have ever experienced.

Service dude was awesome with communicating with us when to drop off and pick up.

Katherine R.

Las Vegas, NV

2021 Hyundai Sonata

04/02/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast service.

I went for my 7500 miles maintenance and oil change and I got my car within an hour. I used to go to Hyundai of las vegas and I would always wait there for 4 hours. The people explain well what needs to be done and they treat you nice. Thank you.

Russell H.

Henderson, NV

04/02/2022

Catégorie : Service

Awesome Service Representative

Rachel Singleton is very customer driven and her willingness to accommodate in short notice is a testament to that statement. Rachel took a short notice service request and although the schedule was tight, she was able to assist with my needs prior to a road trip.
Thanks for the help in getting me in and making it a quick turn around as well.

CHAD J. de ABC Hyundai a répondu le 04/02/2022 02:05 PM

Thank you for the kind review! We will make sure Rachel receives the above correspondence.

Thank you,
Chad

Shannon T.

Henderson, NV

2021 Hyundai Palisade

03/31/2022

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Alex went above and beyond. I was happy with his communication and five star service.

CHAD J. de ABC Hyundai a répondu le 04/01/2022 07:20 AM

Shannon, thank you for the kind review.

Yours in service,
Chad

Loretta V.

Las Vegas, NV

2020 Hyundai Tucson

03/31/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good

Left my car there for an oil change and it was better than staying at the dealership.

CHAD J. de ABC Hyundai a répondu le 04/01/2022 07:19 AM

Loretta, thank you for the kind review.

Yours in service,
Chad

Client vérifié

Henderson, NV

2020 Hyundai Palisade

ReScore Avis™

03/31/2022

Vérifié Client

Catégorie : Service

Great Service Advisor

Professional. Courteous. Knowledgeable.

Avis original

03/31/2022

Type de service : Repair

Catégorie : Service

Great sales experience - too many service issues

If I had known about the number and level of service issues I would have found another dealer. Too bad since the sales process was very good on both of our vehicles. Many promises made regarding addressing of service issues that were never kept. Actually have emails from 2 different people promising me "I'll get back to you today" and then no further contact. Had a salesman call me asking me to change a past review because "it impacts my bonus". He told me he would make sure my issues were addressed if I did this. I changed it - he ghosted. Last incident was the best. I received an email and a dashboard warning that my vehicle was due for service. I made an appointment, showed up and was told that the last service advisor made a mistake and did my oil change too early. I could either pay for an oil change or come back after 2,000 more miles for the contracted free oil change. What a waste of time.

STEVEN M. de ABC Hyundai a répondu le 03/31/2022 12:25 PM

Michael,

My sincerest appriciation for taking the time to speak with me today and for your receptivess to better serve you in the future.

Sincerely,

Steven Maffioli

Client vérifié

Las Vegas, NV

2022 Hyundai Tucson Hev

03/30/2022

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great!

Everyone was polite and nice. I got in and out quick!

CHAD J. de ABC Hyundai a répondu le 03/31/2022 07:04 AM

Thank you for the kind review.

Yours in service,
Chad

Linda H.

Las Vegas, NV

2019 Hyundai Elantra

03/30/2022

Type de service : Repair

Vérifié Client

Catégorie : Service

A visit to abc

Super friendly staff and able to answer any questions quickly! Told me how long it would take and they were right on the money! Super awesome coffee machine too!?

CHAD J. de ABC Hyundai a répondu le 03/30/2022 03:35 PM

Linda, thank you for the kind review.

Yours in service,
Chad

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