business image

Aaron Automotive LLC

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(144 Avis)
60
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
60
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(979) 330-5007

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
4160 Texas 6 Frontage Rd College Station, TX 77845
Aaron Automotive LLC's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(144 Avis)

MT
gravatar
Mike T.
Iola, TX
Ford Pickup
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/09/2021
client vérifiéVérifié Client
0
Response
The response to my previous review is not factual but it’s nice to know they respond

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/08/2021
0
Highly unsatisfied
Stopped in to get my a/c fixed they did a very thorough inspection. The told my about many things that needed address and quoted me for the a/c. I picked up the vehicle and the price was $200 more than I was originally quoted. Driving down the road I realized they didn’t fix the problem. I was shocked they didn’t even test it before telling me it was fixed. I took the vehicle back and was told the price had now tripled to fix my vehicle. I told them no way and went to pick the vehicle up again and was asked to pay another charge. They did finally agree not to charge me for the second charge. I will now be looking elsewhere to try and get the work done that they missed during inspection.
David W. de Aaron Automotive LLC a répondu le 09/09/2021 06:23 AM

We recommended replacing and retesting,the evaporator, which we completed. AC was blowing cold and no other leaks were found after the the first repair on 7/21.

 You came back 2 weeks later with the same complaint which was that the ac was not blowing cold. We discovered that your Compressor had failed.Which we had recommended replacing the first time you were here.

This is a new problem, which is unrelated to the part that was changed. Unfortunately, because we have never replaced your Compressor, we cannot give you one for free.

I get that you're upset, but please try to understand that those parts are completely unrelated and we cannot cover parts we haven't replaced. It's not surprising that other components fail in a 27 year old vehicle, and we're more than willing to help you but I simply cannot cover items we have not replaced. 

The last part is the invoice being more then you were quoted, looking at the history of the ticket you were charged $73 less then the original Estimate. 

If you have any further question Aaron Automotive will be here to answer them. 

Entreprises près de chez vous
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(192 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(27 Avis)
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(501 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(315 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(14 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.