Vérifié Client
Vérifié Client
Vérifié ClientWe recommended replacing and retesting,the evaporator, which we completed. AC was blowing cold and no other leaks were found after the the first repair on 7/21.
You came back 2 weeks later with the same complaint which was that the ac was not blowing cold. We discovered that your Compressor had failed.Which we had recommended replacing the first time you were here.
This is a new problem, which is unrelated to the part that was changed. Unfortunately, because we have never replaced your Compressor, we cannot give you one for free.
I get that you're upset, but please try to understand that those parts are completely unrelated and we cannot cover parts we haven't replaced. It's not surprising that other components fail in a 27 year old vehicle, and we're more than willing to help you but I simply cannot cover items we have not replaced.
The last part is the invoice being more then you were quoted, looking at the history of the ticket you were charged $73 less then the original Estimate.
If you have any further question Aaron Automotive will be here to answer them.
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