Dave, took the time to explain the extended warranty that my car may have and sent me to the KIA dealer ship to have it check it out. I wouldn't have know this even existed without him.
Reuben said they're great people, he's been going there for 4 years, and they're always honest and fair priced.
Recommandé
RG
Richard G.
Snohomish, WA
05/08/2025
8
Service
Previous comments indicated that one hour is more than necessary for oil change done on 05/07/2025. One hour is fine when it includes time to inspect vehicle for other problems and when time is used to ensure adequate draining of the old oil.
Oil change was scheduled for 10am. Arrived on time, but vehicle was not moved into shop until after 11am. It was in shop for over 1 hour. I have done a lot of oil changes and it takes me about 20 minutes. Wasted much of my time by not doing work close to scheduled time.
The staff at A1 is always courteous and prompt, as a customer I’m not kept waiting wondering if they’ve forgotten me. They listen to my concerns with my car and follow up on any issue. I have a great deal of confidence in their expertise.
Lisa said that they are really good, every time that she goes there for service, they do her really good.
Recommandé
NR
NICK R.
Ford Pickup
04/29/2025
Vérifié Client
0
405 not running
What in the hell is going on over there? The truck is dead out on 405.in Kirkland and no one there cares? Are you kidding me? 8 grand later and we get this... really? Help me understand this?
No arrogant mechanics here pumped up on being busier than they could ever want. This is a place where you can talk to the people and get personalized service. They remember your name they remember your car and they don’t overcharge you. They get on your team, and work with you to get your car and working order both in the present and in the future. Best place in North Seattle, in my humble opinion.
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