Ken..You are always there for me for even little things. Much appreciated.
I would recommend Ken to anyone and have. My family has gone to him for years. He is friendly, liste
ns and checks things out. Rates good and would go the extra mile. Thanks for being there for us. Our go to guy.
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We recently took our BMW in for an oil change and were genuinely impressed by the level of service we
received — especially for something so routine. The team provided us with a detailed estimate and, to our surprise, honestly explained which items could wait and were not urgent. It’s rare to find an auto shop that prioritizes transparency over upselling, and we truly appreciated that honesty.
Because of the trust they built during that first visit, we brought the BMW back to have the recommended work completed, and once again, they exceeded our expectations. Their customer service was professional, efficient, and thoughtful from start to finish. We dropped the car off late Thursday, and although the owner let us know they were short-staffed by two technicians, they still completed everything by early Friday afternoon.
When we picked up the vehicle, they thoroughly reviewed the work completed and even let us know they were able to lower the cost of a part due to an adjustment they were able to enforce. That level of integrity and customer care speaks volumes.
We are incredibly grateful for the honesty, efficiency, and outstanding service we received and will absolutely continue bringing our vehicle here. If you’re looking for a trustworthy and dependable shop to service your car, we highly recommend them. They truly deliver an exceptional experience.
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I started with Gary’s a few years ago when my Prius had a dead battery (the regular battery not the P
rius battery). I live just down the street and had it towed there. John and the crew were so friendly and helpful. It was not a bad way to spend a New Years Eve afternoon. Since then I’ve gone back for oil changes and regular maintenance and have always been satisfied. I’m preparing to drive cross- country and John and Gary and the crew serviced it yesterday. I feel confident I’m in good shape for the road trip. Thank you, Gary’s!
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The folks at JE Wheel are great to work with and honest. They are quick, efficient and seem to be abl
e to get things in a timely manner. This was my 4th visit to them and I refer anyone I can.
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This is a great shop! Caleb and his team are knowledgeable, cheerful, and love their work. We've brou
ght our vehicles to these guys for routine maintenance as well as repairs and feel well cared for for the price. They are my family's trusted shop.
They've worked on the following vehicles for us:
1. 2012 Mercedes Sprinter - Diesel
2. 2011 Mercedes ML 350
3. 2009 Honda Odyssey
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I took my F-350 to a Bremerton Ford dealer to have a recall performed. On the way home the check eng
ine light came on. The Ford dealer said it wasn't their problem and wanted $2300 to fix it. I took the truck to the Flying Wrench. It was easy to schedule an appointment and the communication with them was excellent. The repair was done within a few days.
The dealer wanted $2300 to fix the problem they caused (failure to hook up a hose in the diesel exhaust fluid system, which caused DEF to stream out of the tank). Flying Wrench identified the issue and fixed it for $537. They also prepared the right documentation for me to recover the cost of the repair from the Ford dealer.
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