Solutions d'affaires
English French Canadian
SureCritic / Services Diesel / Flying Wrench Services
business image

Flying Wrench Services

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(170 Avis)
100
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

Flying Wrench Services began from humble beginnings in 2002, and grew from one medium service truck and one mobile mechanic to the three trucks and the group of mechanics we have today. To accommodate this growth and expansion, we recently moved to the new 10,000 square foot facility on Commercial Ave.

Throughout our history we have Flying Wrench Services began from humble beginnings in 2002, and grew from one medium service truck and one mobile mechanic to the three trucks and the group of mechanics we have today. To accommodate this growth and expansion, we recently moved to the new 10,000 square foot facility on Commercial Ave.

Throughout our history we have been active in the community, and maybe you've seen us in every 4th of July parade in Kingston? We are dedicated to our local community, and plan to stay here as your neighbors for a long time to come!

We are a member of the Better Business Bureau and the Kingston Chamber of commerce as a gesture of our serious commitment to Kingston and greater Kitsap County. We take pleasure in our small town roots and family beginnings, and would love to add you to our constantly growing family of valued customers!

So come see Bernie or Chad today! ...more

Catégories
Services Diesel, Atelier de réparation, Réparation automobile
Contact
(360) 638-0044
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
31516 Commercial Avenue NE Kingston, WA 98346
Obtenir des directions
Flying Wrench Services' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(170 Avis)
Écrire un avis
Avis récents
RZ
gravatar
Robert Z.
Bremerton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2022
10
Fixed problem a dealer caused
I took my F-350 to a Bremerton Ford dealer to have a recall performed. On the way home the check engine light came on. The Ford dealer said it wasn't their problem and wanted $2300 to fix it. I took the truck to the Flying Wrench. It was easy to schedule an appointment and the communication with them was excellent. The repair was done within a few days.

The dealer wanted $2300 to fix the problem they caused (failure to hook up a hose in the diesel exhaust fluid system, which caused DEF to stream out of the tank). Flying Wrench identified the issue and fixed it for $537. They also prepared the right documentation for me to recover the cost of the repair from the Ford dealer.
GC
gravatar
Greg C.
Gig Harbor, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2021
10
Highly accommodating, fairly priced, great work.
Was referred by `a friend after my transmission install turned into head studs, valve adjustment, turbo install which I just didn't have the desire to do. As things go with 300k miles, something else inevitably needs to be replaced; in this case, rear main, radiator, and cranks seal. Communication was great throughout the process and I couldn't be happy with the work done. It's a bit of a haul from Gig Harbor, but I'll definitely go back for any major work.
PS
gravatar
Patrick S.
Silverdale, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2020
#1 = TRUST. #2 = PROFESSIONALISM. #3 = EXCEPTIONAL SERVICE.
These three topics are always the top three for any business to excel and succeed. If you dont attain all three, no business can succeed. Flying Wrench possess ALL THREE. In todays world, I believe this is a difficult goal to attain and sustain. I dont normally write reviews, but this is an exception. Follow through and commitment to excellence is this shops top priority. Trust. Trust that it will be done correctly, and trust knowing they do what they say they're going to do. Bernie and his crew are the best I have come across spanning 25 years in Kitsap County. I am a retired Navy, very picky, and attention to detail is a must in any business I seek. Any diesel vehicle owner, especially coupled with a structured military background, is finicky and picky about performance and maintaining their rig in accordance with the manufacturers recommendations. I can tell you that my DP Coach will only see Flying Wrench's hands. No BS, straight forward, and unparalleled business approach with exceptional results time and time again. Rarely do I "cosign for a company" or write reviews, but I highly recommend Flying Wrench and will continue to actively recommend them.
Recommandé
DC
gravatar
David C.
Kingston, WA
Dodge Cab & Chassis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2020
client vérifiéVérifié Client
Contact with them was very easy and pleasant.
I had a situation where I had to deal with an "estate" vehicle. They did what I asked, and asked for further testing permission. Which, I granted. Many people might think a $600 bill for a vehicle "check over" to be excessive, but this must be put into perspective. I happened to have a lot of experience with the particular engine, but very little with the drive train/suspension. I feel the price they charged was quite reasonable, considering the option of going into something unguided, and spending much more than the vehicle is worth.
Recommandé
Bernie B. de Flying Wrench Services a répondu le 11/09/2020 03:11 PM

Thank you for an awesome review and for giving us the chance to work with you!

JE
gravatar
John E.
Kingston, WA
Dodge Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/06/2020
client vérifiéVérifié Client
Excellent
As I have experienced before, The Professionals at Flying Wrench Services are the Top of The Line when it comes to doing a through and complete service on my Truck.
Recommandé
Bernie B. de Flying Wrench Services a répondu le 11/09/2020 03:11 PM

Thank you for an awesome review and for giving us the chance to work with you!

JG
gravatar
JOHN G.
Bainbridge Island, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2020
client vérifiéVérifié Client
1999 F350 Ford Crew Cab....
I found the service excellent. They explained the issues to me in detail, and took the time to go through the parts list, as they determined were needed.
All staff were friendly and polite.
Certainly, I would recommend this operation to anyone that has a diesel vehicle.......who wants to get professional service.
Recommandé
JT
gravatar
JOHNNY T.
Silverdale, WA
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2020
client vérifiéVérifié Client
7500 Miles Service & Transmission checkout
Thank You for providing the 7500 mile service and doing a check on the transmission for me.
Good Quality Service & Knowledge Staff.
Recommandé
MC
Mike C.
Seabeck, WA
Ford F-150
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/15/2020
client vérifiéVérifié Client
Catégorie : Service
Mike was happy with the service but disappointed in the quote. Mike was quoted less than half the price than the service ended up being.
Recommandé
JW
gravatar
JOHN W.
Kingston, WA
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2020
client vérifiéVérifié Client
These repairs hurt!
I now have approximately 25% of my purchase price tied up in maintenance and repair of my 11 yo mega cab diesel with 107,000 miles. That's because I'm planning on driving it for another 11 years and I want to keep all systems in excellent condition, but this one hurt.

The AC condensor failed, which pitched the belt, which took out the fan shroud, which f'd up the fan, which destroyed the radiator. That's a lot of parts and a shocking repair bill. Big enough, in fact, that I asked Bernie to explain his labor billing structure to me. (I like Bernie and felt it was appropriate to ask given the relationship we have developed.)

Bernie was completely gracious and open with me. He explained his shop's process for billing labor hours and I was relieved to learn that Flying Wrench does not use a book-determined labor amount like you friendly neighbourhood delership. In other words, you only pay for what you get and I can live with that.

I reccomend Flying Wrench to all my diesel driving friends.

Thank you Flying Wrench
Recommandé
Bernie B. de Flying Wrench Services a répondu le 10/14/2020 02:38 PM

Thanks for the review. At times it expensive to keep theese rigs on the road, I have been chasing transmission problems with my 3rd gen, and it is frustrating. We are an open book here, and are an hourly shop. I appreciate that you trust us with your vehicle.

Thank you,

Bernie

RV
Rich V.
Poulsbo, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2020
client vérifiéVérifié Client
Catégorie : Service
Rich said the business is good. He said the business calls him when to drop off the vehicle and calls when to pick it up.
Recommandé
JH
John H.
Seabeck, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2020
client vérifiéVérifié Client
Catégorie : Service
John said the service they did is what it needed. He will use them any time he needs service.
Recommandé
MO
gravatar
Mike O.
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2020
client vérifiéVérifié Client
Great service
The service at flying wrench was great! Text me every step of the way. That means a lot to me
Recommandé
RA
gravatar
Reynold A.
Hansville, WA
Dodge Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/22/2020
client vérifiéVérifié Client
Hard to find clunk in front end of Dodge Ram 2500 Diesel.
I was looking for someone who was experienced in Dodge trucks and believe that I found that someone at Flying Wrench.
THANKS for all your hard work and extra efforts!
Recommandé
Bernie B. de Flying Wrench Services a répondu le 09/23/2020 08:42 AM

Your truck was a tough one to locate the noise, but we found it. Thanks for your patience. Filing that one away in the memory bank! 

MH
gravatar
MIKE H.
Poulsbo, WA
Ford Super Duty F-250 SRW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/19/2020
client vérifiéVérifié Client
They care about me.
They take the time to get to know you and what you need.
Recommandé
Bernie B. de Flying Wrench Services a répondu le 09/23/2020 08:43 AM

Our customers are our family. With out you there would be no us.

Thats why we call it the Flying Wrench Family

CM
Cliff M.
PORT GAMBLE, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2020
client vérifiéVérifié Client
Catégorie : Service
Cliff said the business are good communicators, efficient, takes him in when he has a problem quickly, and is convenient.
Recommandé
Bernie B. de Flying Wrench Services a répondu le 09/23/2020 08:43 AM

Thanks Cliff we try!

Entreprises près de chez vous
Harris Ford
33
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 556 Avis)
STS Quality Auto Care
92
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(526 Avis)
Basic Auto Services LLC
97
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(768 Avis)
ARA Collision CARSTAR Seattle
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(254 Avis)
Rolling Bay Automotive
87
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 078 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.