TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

SH
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Steven H.
Flagler Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good service
check in person saw a trouble light so they lent me a car to go home with and car was fixed next day free nice service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/28/2019 02:11 PM


 We appreciate you taking the time to share your service experience with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GA
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George A.
Bunnell, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Serv
We have always had great service a few months ago we had a small kitten stuck in the grill of the car and each and every one of the service people especially Jeannie went out of there way to get this little one out in one piece he didn't like all of us because he was afraid but all was well we had dropped him off at the vet and he was one happy kitty.
I really wanted to take time to thank each person that helped us that day.
Again thank you,
Maureen Allsop
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/28/2019 08:06 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JE
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John E.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always a Good Experience
I have been servicing my Santa Fe there since I got it and it has always been a good experience. The people are friendly, courteous and knowledgeable. They are hard working people and there system works well, service advisor, mechanics, car wash and cashier work well together. I am very satisfied.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/27/2019 01:25 PM


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SC
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Sevont'e C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best all around
When it comes to getting you’re car service Hyundai waste no time providing excellent service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/27/2019 06:09 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MC
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Michael C.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
MIke
Always do great work. A little slow on the timeliness this visit.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:52 AM


 We thank you for sharing your service experience with us and our sincere apologies for the extra amount of time needed to complete your services.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CK
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Carol K.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Stand by your product!!!
FIX THE PROBLEM
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:21 AM

I am  sorry for the inconvenience this issue has caused 
you. 
Tunde will be in touch with you



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 06:03 AM

 Thank you for taking the time to speak with Tunde. Again, our sincere apologies for not being able to correct the design characteristic of the wiper blades. We have escalated this to our Hyundai Representative to make sure Hyundai is aware of your concerns. This survey is for how well Tunde tried to provide you with a 5 star experience and if she did everything she could do to assist you. Once again our apologies for not being able to correct this and if a repair is made available it will be our pleasure to complete it for you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LL
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Lucy L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Trundy is awesome! Best service dept we have ever worked with.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/15/2019 12:15 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RE
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Rebecca E.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
I was very happy with the service I received .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/13/2019 01:01 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PG
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Patricia G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Outstanding!
We have two Hyundai vehicles and found Hyundai of St Augustine when we moved here 9 months ago. From Day one, adviser Tunde was amazing....Friendly, efficient, professional and knowledgeable. Why would we go anywhere else?
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/13/2019 12:59 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. Welcome to St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Service Reps.
AS always, a great place to take your car for service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/12/2019 06:01 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Jeffrey W.
Alachua, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A dealership that aims to please
super attentive service people, competent & thorough, and strive to please the customer.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/07/2019 06:04 AM


 We greatly appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Charles M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistently excellant service.
As I said in the title their service department is consistently excellent overall, and this last visit was no exception.

My service advisor recommended the mileage based complete fuel system cleaning, and to be honest I had my reservations about this service being worth it but it wasn't that expensive so I decided to go with the recommendation. Well as it turned out it was well worth it. There was a clear improvement in gas mileage, but even more impressive was the improved responsiveness of the vehicle, glad I did it.

I needed an oil change and a minor repair and got the complimentary wash & vacuum also. The car was ready to go well before the time I was quoted for the work to be completed.

Excellent job!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/05/2019 12:13 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SM
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Sheila M.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always a good experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/05/2019 05:32 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AH
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Alan H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Staff very professional, efficient and friendly. Many thanks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2019 07:15 AM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

ES
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Eleanor S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
my service
THIS DEALERSHIP IS SO FRIENDLY, POLITE AND HELPFUL. I DEFINATELY WILL BE COMING BACK AGAIN AND AGAIN FOR ALL MY CAR NEEDS. THANK YOU HYUNDAI OF ST. AUGUSTINE, FL.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/27/2019 05:43 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RA
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Robert A.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5 Stars
Joe King and his team are awesome!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/25/2019 02:51 PM


 Thank you for taking the time to share your experience with us and hope you had a wonderful vacation.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CF
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Clyde F.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, efficient service!
The staff is friendly and knowledgeable. We always have a good experience here.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/25/2019 05:30 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RM
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Raymond M.
Jacksonville Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Best Hyundai Service in St Augustine
This place cannot be beat for friendly, courteous and knowledgeable attendants. They do the job right the first time, and that is what keeps me coming back
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/19/2019 02:44 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RT
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Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Experience
My most recent visit was due to a dead battery. The Service Advisor was attentive and got me back on the road fast.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/19/2019 02:43 PM


 We thank you for sharing your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SC
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Sheila C.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Taking good care of my car
Just want bring kudos to Tunde, the service advisor that took care of me. Unfortunately they did not resolve my car problem on my first visit but the care and attention of Tunde made all the difference and made me go back there for a second visit when everything was taking care!! Having people like Tunde really brings this dealership to a higher level!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/18/2019 05:46 AM


 We appreciate you taking the time to share your service experience with us and we agree, Tunde is a very valuable member of our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.