TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

JS
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James S.
Athens, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Athens GA owner
Always get my Hyundai serviced in St Augustine when we are in North Florida. I find they are very dependable.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 09/25/2020 06:45 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RE
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Ralph E.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
A pleasure doing business with you guys
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/21/2020 05:54 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2020
client vérifiéVérifié Client
Catégorie : Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
San Mateo, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/09/2020 12:19 PM

 We thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We have just implemented our contactless service communication through texting as a safety precaution for our guests and team. Tunde, your service consultant will be following up with you. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DM
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Diane M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy
I am pleased with the service I received at this dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/08/2020 05:35 AM

 We appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2020
client vérifiéVérifié Client
Catégorie : Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/05/2020
Type de service : Maintenance
Catégorie : Service
Good people
Ok service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/08/2020 05:36 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jeffrey P.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
professional and curtious
Thanks again!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/31/2020 05:36 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All In
No pressure service. As a customer I'm there for vehicle servicing not to get a sales pitch. That's why I come back.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/26/2020 07:56 AM

 We thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DF
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Deborah F.
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome service team
My family has bought 3 cars from Hyundai of St Augustine and we’ve been very happy.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2020 02:25 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our Service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AG
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Alan G.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
quality product and service
great quality product and personnel that I deal with. Very happy with service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MR
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Michael R.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A Small Dealership In Size But Delivers Ginormous Service!
My experience with Hyundai of St Augustine has always been extremely gratifying. From my initial 3 year lease and subsequent purchase of my Hyundai Ioniq where I was most fortunate to deal with vehicle consultant extraordinaire, George Aflleje (warm, informed, and dedicated to his clients' satisfaction) to my vehicle maintenance and service, I have always been treated like royalty. All of the Service advisors have been wonderful, but I would like to specially mention Tunde, who is more than efficient. She is knowledgeable, caring and understanding. I always feel that I am getting the best service at the best prices.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/03/2020 02:21 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KM
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Kay M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!
I was very happy with the service I received when I took my car in. Everyone was helpful and friendly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2020 04:02 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TG
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Thomas G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service As Always
I have been taking my Hyundai cars to the Hyundai of St. Augustine Service Department for over 8 years and have never had a bad experience. From my experience, they have never recommended anything I didn't need and the work was always performed in a timely fashion and at a fair price.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/28/2020 05:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our Service team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MH
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Martha H.
St. Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Title?
Oil change just takes too long
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/28/2020 05:52 AM

 Thank you for sharing your service experience with us and our apologies for the extra time needed to complete your services. We are committed to keeping you and our team safe and we are disinfecting vehicles before and after services are completed. We appreciate your patience and understanding and are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Hastings, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They treat my car as if it was their car!
See title!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/27/2020 05:57 AM

Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FD
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Felicitas D.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Caring attitude
Tunde made an extra effort to make sure I get out on time. I was very impressed of her caring and understanding attitude towards me. I can see that she is loved and favored by her customers. I will definitely be coming back for service here.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/27/2020 06:05 AM

Thank you for sharing your service experience with us and your kind words. Tunde and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GW
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George W.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
service department always friendly and helpful. I bring my car to Hyundai for all my service needs.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2020 08:30 AM

 We sincerely appreciate you taking the time to share your experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A disappointment!
Usually they are on top of sevice! This time I had my tires rotated and I felt like they they different check the tire pressures! They were all different psi settings! Also they omitted the little window sticker to inform me when I should return! It just makes me wonder if they are doing the service! I just saying!!
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/22/2020 07:55 AM

Thank you for sharing your service experience with us and for bringing this to our attention. Our apologies for any inconvenience this has caused. We will be addressing this with our team. We are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RR
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Roberto R.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tundi was excellent
It’s a pleasure to get pay for maintenance for my Palisade when Tundi helps me.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/20/2020 11:39 AM

  We appreciate you taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RE
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Ralph E.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
5 star service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/16/2020 09:06 AM

 Thank you for taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe with a smile. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.