SK

SEAN KIM

Service Director

Puente Hills Hyundai

Évaluation globale

4,8

(366 reviews)

100

Critiques de SEAN KIM

RH

Renate H.

West Covina, CA

2013 Hyundai Elantra

02/21/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Friendly and good service!

Very satisfied!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/21/2018 11:16 AM

Hi Renate,
Thank you for taking the time to complete our survey and shared on Google.
I appreciate business and happy to hear that you received good service at Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Chino Hills, CA

2012 Hyundai Elantra

02/20/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Personal service

Excellent service

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/21/2018 11:22 AM

Hi,
Thank you for taking the time to complete our survey.
I appreciate business and happy to hear that you received exellent service. and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Baldwin Park, CA

2017 Hyundai Santa Fe

02/20/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

So great

Best

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/20/2018 10:04 AM

Hi,
Thank you for 5 star rating with kind words.
We are looking forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

La Habra, CA

2016 Hyundai Elantra Gt

02/14/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Meh

Didn't get greeted when I walked in. They wanted to upsell from an oil change and when I said no because I didn't have that much time I was told it would still take almost two hours.

Non recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/14/2018 05:41 PM

Hi,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience

Employés avec lesquels vous avez travaillé

Service Director

EA

Esther A.

Chino Hills, CA

2012 Hyundai Elantra

02/12/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Nice Service

Hyundai provided a very nice service for the customers. The staffs were very friendly and nice to the customers.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/13/2018 12:13 AM

Hi Esther,
Thank you for 5 star rating with kind words about our staffs.
We are looking forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Service Director

OC

Orlando C.

Rancho Cucamonga, CA

2012 Hyundai Genesis

02/12/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Great job

Great job

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/13/2018 12:12 AM

Hi Orlando,
Thank you for 5 star rating with kind words.
We are looking forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Service Director

JAVIER OLIVARES

GV

Gina V.

La Puente, CA

2013 Hyundai Elantra Gt

02/11/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer Service

Everyone was so friendly and helpful and the mechanics did an awesome job. My car runs like new.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/13/2018 12:11 AM

Hi Gina,
Thank you for 5 star rating with kind words.
We are looking forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Service Director

JAVIER OLIVARES

KP

Kenneth P.

Walnut, CA

2012 Hyundai Sonata

02/09/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good Sollid Hyundai Service

I purchased my car at Puente Hills Hyundai and I have taken it there for all services. I believe they are honest folks and they don't try to oversell. I myself was in the car dealership service business for over 35 years so I speak from experience. One thing I really like is that they have a giant window in the customer waiting area where you can look into the service area and actually watch your car being serviced. Nothing to hide. That's great!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/09/2018 10:55 AM

Hi Kenneth,
Thanks so much for taking the time to share your service department experience.
I sincerely apologize for not being able to earn a five star rating on your last visit.
We appreciate your nice comment to our dealership.
I am looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

Service Director

PC

Peter C.

West Covina, CA

2016 Hyundai Equus

02/09/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Advisor is exellent

Service advisor was very knowledgeable, courteous and patient to listen and help me.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/09/2018 11:00 AM

Hi Peter,
Thank you for 5 star survey with nice comment about service advisor.
We are looking forward to seeing you again.

Employés avec lesquels vous avez travaillé

Service Director

MY

Miuwan Y.

Covina, CA

2014 Hyundai Veloster

02/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Very Good Service

Everyone there are very professional. The service time was what they told me and they give me clear information about my car needs.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/05/2018 09:53 AM

Hi Miuwan,
Thank you for the excellent review!
We appreciate your feedback and value your business.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Walnut, CA

2017 Hyundai Sonata

02/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer

Good service!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/05/2018 09:51 AM

Hi,
Thank you for your business! We appreciate your comments and we look forward to serving you again.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Los Angeles, CA

2016 Hyundai Sonata

02/03/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Long wait

Feedback provided

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/03/2018 11:03 PM

Hi,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Hacienda Heights, CA

2015 Hyundai Elantra

02/02/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly service people

Sean was magnificent. I was able to use a competitor's coupon and he was very friendly.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/02/2018 09:51 AM

Hi,
Thank you for your 5 star survey.
We are happy to hear that Sean provided you magnificent service accepted competitor's coupon to save money.
We are looking forward to seeing you soon

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Rowland Heights, CA

2012 Hyundai Tucson

02/01/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

The person who helped with getting my Car service was good. Very nice an helpful.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 02/01/2018 03:49 PM

Hi,
Thank you for the great review and for your business. We appreciate your comments, I will pass them on to Sean. Our goal is a great service experience and satisfied customers. We hope you will recommend us and we look forward to serving you again.

Employés avec lesquels vous avez travaillé

Service Director

HD

Helen D.

Chino, CA

2013 Hyundai Elantra

01/30/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

very good

the only thing i did not like is that when the car is done i had to look for it cause the service person do not let you know where it is parked

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/31/2018 07:49 AM

Hi Helen,
Thank you for 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

Service Director

CL

Cynthia L.

La Puente, CA

2017 Hyundai Santa Fe

01/29/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

My husband told that it was a very good service, he is the one that took our car

Good service

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/29/2018 03:02 PM

Hi Cynthia,
Thanks so much for taking the time to share your service department experience.
I sincerely apologize for not being able to earn a five star rating on your last visit.
I am looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

Service Director

DT

Diane T.

San Gabriel, CA

2016 Hyundai Accent

01/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Man, that was quick!

I think my 30,000 took an hour? Or less? I didn't finish one chapter in the book I brought. Bonus: Sean is always giving me great advice on how best to prolong the life of my car!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/26/2018 10:59 AM

Hi Diane,
Thank you for your 5 star survey.
We are happy to hear that Sean provided you prompt service and advice to you.
We are looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

Service Director

AP

Alyssa P.

La Puente, CA

2011 Hyundai Elantra

01/25/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Amazing!

As always, Hyundai provided me with excellent service, both to my car and myself! Sean went up and beyond to make sure I received quality service and great customer service. Definitely a satisfied customer! ?

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/26/2018 07:42 AM

Hi Alyssa,
Thank you for your 5 star survey.
We are happy to hear that Sean provided exellent service to your car and you.
We are looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

Service Director

Client vérifié

Los Angeles, CA

2014 Hyundai Elantra

01/23/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Awesome Service

The service was prompt and professional went in for a oil change and found out I had two recalls. The rep was nice to let me know about them and was taken care of. I always come to this location when I live way closer to the Commerce location (which has horrible customer service). Never had a bad experience at this location always nice professional workers and always leave satisfied.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/23/2018 04:03 PM

Hi,
Thank you for your 5 star survey, and being loyal customer despite of driving extra miles.
We are happy to hear that we always provide you awesome service whenever you visited our dealership.

Employés avec lesquels vous avez travaillé

Service Director

SL

Sylvia L.

Fullerton, CA

2011 Hyundai Sonata

01/21/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good service

Good services and very people.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 01/22/2018 08:10 AM

Hi Sylvia,
Thank you for the 5-star review.
We are happy to hear that our service advisor Sean provided good service to you.

Employés avec lesquels vous avez travaillé

Service Director

101-120 sur 372 résultats

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