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ROGER YOUNG

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

Critiques de ROGER YOUNG

JT
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Jerry T.
Saint Augustine, FL
2016 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Never have to wait long
My Service advisor Roger Young is always very courteous, and very knowledgeable of the needs of my car. He remembers my name and treats my car like it is his own. It really is a pleasure bringing my car in for service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2020 06:56 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MG
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Michele G.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2020
client vérifiéVérifié Client
Catégorie : Service
Service Department employee's are always professional and friendly
Roger is one of the nicest people I have dealt with in this dealership since purchasing my 2016 Santa Fe. He is always warm, friendly, courteous and professional, in all our dealings. When I ask, he explains what the service is that is being offered and the cost. He was really helpful in having my fuel guage replaced because it didn't work properly.
Recommandé
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MG
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Michele G.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2020
client vérifiéVérifié Client
Catégorie : Service
Service Department employee's are always professional and friendly
Roger is one of the nicest people I have dealt with in this dealership since purchasing my 2016 Santa Fe. He is always warm, friendly, courteous and professional, in all our dealings. When I ask, he explains what the service is that is being offered and the cost. He was really helpful in having my fuel guage replaced because it didn't work properly.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/25/2020
Type de service : Maintenance
Catégorie : Service
Friendly, professional people
Although I am not always thrilled with what I consider great value for dollar when in the service area, I am always pleased with the professionalism of the people with whom I come in contact while there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2020 06:07 AM

 Thank you for taking the time to share your service experience and candid feedback with us. Roger, your service consultant will be following up with you shortly. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Ponte Vedra, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
N/A
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/22/2020 09:22 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
BP
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Barbara P.
Saint Johns, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
Kind helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/21/2020 06:10 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
DN
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Deolinda N.
Palm Coast, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people
Always great
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/06/2020 07:22 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
VK
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Vicky K.
Pomona Park, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Helpful service staff
The service staff...was very helpful. Explained in simple terms options.
Very professional!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/05/2020 05:28 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/28/2020 09:29 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JT
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John T.
Palm Coast, FL
2018 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellence
Very professional staff, waiting area clean and accommodating. Service is exceptional and always has met my needs.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/28/2020 09:34 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
PW
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Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I have had my car for 10 years and I only get it serviced at Hyundai. I am treated respectfully each time as if I am servicing a new car. Hyundai is the best.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2020 12:01 PM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
CM
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Cindy M.
Keystone Heights, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service department
Roger was kind and courteous and got my services in a timely manner. I highly recommend ty is service department.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2020 12:03 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JP
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Jb P.
Saint Augustine, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
All of our experiences with the Saint Augustine Hyundai operation are good and this is our third purchase of Hyundai’s second at this dealership.
All of our experiences with the Saint Augustine Hyundai operation are good and this is our third purchase of Hyundai’s second at this dealership.Roger in service has been super helpful And knows that I was in the five minute business most of my life so we speak the same language! Ha ha
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/09/2020 01:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
TW
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Terrance W.
Saint Augustine, FL
2019 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/08/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast service
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/08/2020 12:56 PM

 We thank you for sharing your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
AR
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Avelino R.
Palm Coast, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
2019 Santa Fe Maintenance
Everything from scheduling, arrival processing, actual work and interacting with personnel was a breeze. The service adviser keeps me informed of issues all the time. Keep up the excellent job.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/08/2020 05:42 AM

 We appreciate you taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
AL
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Albert L.
Palm Coast, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service writer Roger
Roger works very hard to meet your expectations!!
He has every time with me for the last 5yrs.
Thank You Roger
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/01/2020 05:46 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. It is always a pleasure having you visit and we sincerely enjoy your conversations. We are committed to keeping you safe while exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
GB
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George B.
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Buy Hyundai
The service personal are worm and friendly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/31/2020 05:38 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 We are now offering contact-less service with communications through text and emails.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Saint Augustine, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai
The workers are very helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/27/2020 05:35 AM

 Thank you for sharing your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
DK
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David K.
Palm Coast, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Blown tire issue
The service advisor had already ordered 2 tires for my car even before my car arrived via the tow truck. I brought along my book to read, but I didn't even finish one chapter of my book when I paid for the installation of the two tires and was on my way again.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/24/2020 05:40 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JL
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Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Every thing is perfect
Great place
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2020 06:38 AM

 Thank you for sharing your service experience with us. Our apologizes for the extra time needed to complete your service. Our service team is committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Interlachen, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer since 2013
Great people and
Vehicles
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2020 06:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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