RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

GD
gravatar
Gerald D.
Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
on time service
on time service
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/07/2017 06:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

KP
gravatar
Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always a good experience!
This dealership is the best I have ever experienced! Friendly people, fast service and consistent...Thanks!
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 02:53 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

CD
gravatar
Claudette D.
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
did not have to wait to check in...surroundings were clean, waiting room very comfortable...
see above- staff very polite
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 02:52 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LC
gravatar
Lisa C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai dealership has great sales and service.
I had tire rotation and oil change for a great price with an offer that Hyundai sent me. The car was also washed free. It was fast and they provided me with a report on the status of the tires and filters. What more could you want?
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 06:52 AM

Thank you for taking the time to give us this great review!
We look forward to seeing you on your next service visit.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

VK
gravatar
Vicky K.
Pomona Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quick and easy
Super feiendly. Explained service.Happy consumer.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 05:09 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JW
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
Great service
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/02/2017 06:47 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

SN
gravatar
Susan N.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Routine service
They always do a good and timely job. I have never been not satisfied.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/01/2017 02:00 PM

It is always a pleasure serving you Susan and thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Hyundai of St Augustine
Service Department.

Employés avec lesquels vous avez travaillé

PC
gravatar
Patricia C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai service Dept
Thorough, efficient, and polite staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2017 06:05 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service again
The service people are courteous and know the cars. Only place I would get service because they know what is best for my car
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/28/2017 02:59 PM


We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The way you are treated is great
Have and will recommend dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/26/2017 05:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service was excellent and the people were real professionals.
No need for additional comments.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/25/2017 01:48 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AH
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional and timely
All staff was exceptionally professional
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/25/2017 01:47 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service, but Simonez protection is a ripoff!
Super friendly staff, but was told I had to purchase touch up paint for chips in the hood of my car. This is why I purchased Simonez initially, because I was told this product will safeguard the paint on my vehicle and will be fixed if anything ever happened to it. That was a lie, and I am quite upset. They did not stand behind this product and instead gave me the option of purchasing touch up paint for $19.95. Really????
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:38 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
gravatar
Janet C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff
The appointment is always easy to schedule. They will drive you llcslly to home/work. Very convenient.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:30 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JJ
gravatar
Joseph J.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Routine service done right.
My latest visit was for a prepaid routine scheduled service. It was done quickly and efficiently and I was finished and on my way in less than 90 minutes, including a complimentary car wash.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:14 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BE
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service dept. is always on time and professional
this is my third vehicle but not my last
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/20/2017 06:27 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GS
gravatar
Gerald S.
Saint Augustine, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St. Augustine is SPECIAL!
Very pleased with your people and your service. Every visit has been a 5-star.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/18/2017 06:02 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MG
gravatar
MICHELLE G.
2016 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional but a bit pricey.
My encounters with the employees at this facility have been good. I would say they are professional and courteous. Of course, dealerships are notorious for the high prices for oil changes and simple services, which is why I usually get my oil changes at a quick lube service facility. Otherwise, I would not hesitate to return with my vehicle in the future for service covered under the warranty or recall work.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/14/2017 12:20 PM


 Thank you for taking the time to share your service experience with us. We added your email to our marketing and you should be receiving our specials and coupons. You may also check our monthly specials on our website.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DH
gravatar
Dee H.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The personel
Very well organized service department and the people are great!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/14/2017 05:39 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AT
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All employees are courteous. The waiting area is pleasant and quiet.
I have recommended the Hyundai facility in St. Augustine to many people over the last several year; both the service experience and the sales experience.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/13/2017 01:13 PM


 We thank you for taking the time to share your service and sales experiences with us and you continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.