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ROGER YOUNG

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

Critiques de ROGER YOUNG

PC
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Peter C.
Saint Augustine, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
comfortable setting
fast and great service





























short wait and great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/12/2018 05:22 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Palm Coast, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I am not from St Augustine but was in the area and needed service on my brand new Elantra. I brought it to Hyundai of St Augustine and every staff member was concerned and attentive, and made an effort to figure out what was going on with my car. After arriving for my appointment, I only waited about 45 minutes before the issue was resolved and I was back on the road, which is probably the quickest visit to any car service location I’ve ever had. Thanks to the entire service team for their compassion, understanding and speed.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/11/2018 01:38 PM


 Thank you for taking the time to share your kind words with us and we hope you visit us again next time you are in town.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Green Cove Springs, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great service department
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/07/2018 07:43 AM


 Thank you for sharing your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SK
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Suellen K.
St. Augustine, FL
2017 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
friendly atmosphere and competent service
Good experience for first visit
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/06/2018 03:08 PM


 Thank you for sharing your 1st service experience with us and welcome to our Hyundai of St Augustine family.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SG
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Sandy G.
Palm Coast, FL
2011 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Experience
Totally great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/06/2018 03:05 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
AS
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Anna S.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Regular maintenance
Everyone is always cheerful, polite, and respectful. Customer service is their priority.

Chocolate chip cookies are always a bonus!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/06/2018 09:59 AM


 Thank you for sharing your service experience with us and we agree, the cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
LW
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Linda W.
Saint Augustine, FL
2013 Hyundai Accent
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
good service
I did not give a five star rating this time because I had to call them about my tires that were ordered. I had a previous cell phone number which I asked them to change and either they didn't change it or someone forgot to call me and it was on my initiative that I called them 3 days later to find the tires were in.
Then they couldn't get me in until the following week, not their best moment.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/04/2018 08:45 AM


 Thank you for sharing your experience with us. Our apologies on not receiving a phone call regarding your tires. We will forward this to our parts manager to see what happened. We appreciate you bringing this to our attention.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Promote , resonaby priced service .service people listen to your concerns & take time to answer questions-
Best service department of cars that I have purchased in Florida . Waiting room could use update ! Mm
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2018 04:02 PM


 Thank you for taking the time to share your kind words with us and your feedback.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
BE
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Benny E.
Palatka, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Had a broken trunk latch. I called and was told to bring my Sonata right in. Technician did a great job ( he had to crawl in the trunk through the back seat).
Very pleased with S.A. Hyundai service dept.

This is my third Sonata. I'll most likely get a fourth!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2018 01:32 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
BS
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Bruce S.
Saint Augustine, FL
2017 Hyundai Ioniq Hybr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They make things work!
Every Time
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2018 12:01 PM


 We appreciate you sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
VR
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Velva R.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change and battery replace
Professional service and friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/31/2018 12:43 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
GW
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Glenn W.
Palm Coast, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendly service personnel
Everyone is friendly and very professional.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/29/2018 05:46 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
HH
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Herbert H.
Palm Coast, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service experience
Not a fancy, expensive service department , but very efficient, friendly and knowledgeable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/29/2018 05:46 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JJ
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John J.
Palm Coast, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
immediate attention
Went the extra mile (no pun intended) balanced air in all tires explained to us about the services provided.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/29/2018 05:38 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Jacksonville, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The employees
The service department is great!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/29/2018 05:37 AM


 We appreciate you sharing your kind words with us and we are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
BB
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Beryl B.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
On Time and Simply ON
The sales and service is First Rate. Everything was ready when I arrived and they knew my name without me saying it.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/25/2018 09:03 AM


We appreciate you taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very efficient
Have confidence in service department
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/21/2018 08:59 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
RH
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Richard H.
Palm Coast, FL
2018 Hyundai Ioniq Hybr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
first service experience
I was greeted by smiling faces and left a satisfied customer
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 05/16/2018 12:26 PM

Thank you for the sharing your service experience with us and the 5 star rating.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
PB
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Patricia B.
St. Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
I was impressed with quick service
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 05/16/2018 07:20 AM

Thank you for the sharing your service experience with us and the 5 star rating.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JJ
gravatar
Julie J.
Saint Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome Service
Roger is so helpful and keeps you informed about your vehicle’s repairs!!
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 05/16/2018 07:19 AM

We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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