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ROGER YOUNG

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

Critiques de ROGER YOUNG

LS
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Lawrence S.
Brunswick, GA
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Santa Fe Sport service
As always...excellent service, and a free car wash too. The chocolate chip cookies were a plus...A+A+A+ on all.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 01:22 PM


 Thank you for sharing your service experience with us and we agree, the freshly baked cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MS
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Margaret S.
Ponte Vedra, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accolades to St. Augustine, FL dealership.
Your service rep. at St. Augustine, FL, Roger, is terrific! In and out before I even knew it. My car washed, vacuumed, everything pristine when I left - very nice.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 06:01 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MR
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Michael R.
St. Augustine, FL
2017 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice place to do business
Folks are friendly and efficient.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 02:22 PM

Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
DN
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Douglas N.
Palm Coast, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
customer service
Entire staff does an excellent job in a friendly manner
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 07:33 AM


We appreciate your kind words and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
ES
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Ellen S.
Saint Augustine, FL
2014 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service. Friendly staff.
Excellent overall
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 01:35 PM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
WD
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William D.
Saint Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The professionalism, expertise and friendliness of the staff deserves a five star rating.
From setting up the service appointment to completion the staff performed at a ‘Five Star’ level.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 12:29 PM

We greatly appreciate you taking the time to share your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JD
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Jimmy D.
Ponte Vedra, FL
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Jim Davisson
Professional and timely
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2018 05:57 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff
The staff
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 02:28 PM

Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Melrose, FL
2012 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Superior Service
We have multiple Hyundai's in our family of cars and drive almost an hour to continue taking our cars in for service at the St Augustine location. The staff is always friendly and we feel that we get expert advice and service time and time again. A special thank you to Roger and Keith for a problem with my daughter's Veloster that was corrected even though a challenge they never gave up and was able to resolve. We had purchased the vehicle used from an non-Hyundai dealership who took no ownership for issues that arose within days of purchase. Thank you both and we will continue to our loyalty to your dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 06:15 AM

Thank you for taking the time to share your kind words with us. Roger and Keith appreciate reading our wonderful guests feedback. Happy new year from our family to yours!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
service
A1 Service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 06:14 AM

Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
LD
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Linda D.
East Palatka, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
I never have qualms about my Sonata's service. The work is top notch, the employees friendly and helpful and the waiting area is comfortable. Keep up the good work!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 06:12 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
PK
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Penni K.
Palm Coast, FL
2016 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Always get good service although this time it took awhile longer than expected.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2018 05:52 AM

Thank you for the 5 star rating and our apologies for the extra time needed to complete your services. Happy new year from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
WB
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Wallace B.
Jacksonville, FL
2011 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good job.
I think you do good work and are courteous.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2018 05:48 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My recent service visit
I was pleasantly surprised when, with my coupons, my service call was less than $25. Service is always fast and courteous and the cookies are delicious too.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/04/2018 05:48 AM

Thank you for sharing your service experience with us and we agree, the freshly baked cookies are delicious.
Happy new year from our family to yours!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JM
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Janet M.
St. Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
everyone was great and courteous
I would not even think of going to another dealer. I trust your honesty!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2018 02:17 PM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy new year from our family to yours!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SF
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Sandra F.
Ponte Vedra, FL
2017 Hyundai Veloster
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
client vérifiéVérifié Client
Catégorie : Service
Terrific person who helped me
Joe was terrific and helped in every way possible
Recommandé
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
GD
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Gonzalo D.
St. Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Work done fast, knowledgeable, friendly service. Do not try to get you to purchasevunbecesssry services. Car wash a plus!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 07:43 AM

Thank you for taking the time to share your kind words with us. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SF
gravatar
Sandra F.
Ponte Vedra, FL
2017 Hyundai Veloster
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
client vérifiéVérifié Client
Catégorie : Service
Terrific person who helped me
Joe was terrific and helped in every way possible
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/01/2018
Type de service : Repair
Catégorie : Service
New car received with broken parts and ordered parts were received incomplete
People ae very pleasant however no one is checking that new cars are working correctly - at least visually When parts are received there is no checking to see if the parts are complete
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 02:24 PM

Thank you for speaking with Roger today. Our apologies for any inconvenience this may have caused. We appreciate you bringing this to our attention so we may implement a process for service to inspect vehicles traded to us from other dealerships before we deliver them to our guests, Happy New year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JH
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James H.
Saint Augustine, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
St.Augustine Hyundai
Top notch in every way.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:42 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
DT
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Doris T.
Palm Coast, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A good service and nice people
Always a good experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:42 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.
Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
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