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RODERICK GRAY

General Manager
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(64 reviews)
83

Client vérifié
Little Rock, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2020
client vérifiéVérifié Client
Catégorie : Sales
Hyundai Palisade
Great experience. Mark was very helpful
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/14/2020 05:33 AM

Barry,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/14/2020 05:33 AM

Thanks for this great review!!


AS
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Angela S.
Glenwood, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2020
client vérifiéVérifié Client
Catégorie : Sales
I feel valued there
Emmanuel cares that we are pleased
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:47 AM

Angela,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:49 AM

Angela,
Thanks for this great review!!


Client vérifié
Glenwood, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2020
client vérifiéVérifié Client
Catégorie : Sales
Great product!
This was our family's 7th Hyundai from Crain. They always treat you like family and will do what they can to make the deal.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:46 AM

Thanks for this great review!!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:49 AM

Thanks for this great review!!


Client vérifié
Bryant, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Awesome experience
Everything was smooth, friendly, .... just GREAT!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:48 AM

Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:49 AM

Thanks for this great review!


ME
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Mary E.
Roland, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
client vérifiéVérifié Client
Catégorie : Sales
Great service !!
I was able to purchase my new Tucson by viewing and selecting online then go to the dealership to finalize my purchase .
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/16/2020 10:08 AM

Mary,
Thanks for the great review!!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/16/2020 10:10 AM

Mary,
Thanks for this review!  You made our day...


VW
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Vollie W.
Little Rock, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2020
client vérifiéVérifié Client
Catégorie : Sales
Great Salesmen, Customer Service, Great Finance Manger, and GM!
So thankful to have some great folk to do business with.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/30/2020 05:38 AM

Vollie,
Thank you for this great review!


Client vérifié
North Little Rock, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
client vérifiéVérifié Client
Catégorie : Sales
Ed is great!
Go see Ed! He listened to what I wanted, worked via text and email when I needed to, found the vehicle I wanted across the state and had it delivered and ready for me the next day. Outstanding service!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/27/2020 05:46 AM

Thanks so much for this great review!


RR
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Robbie R.
Clinton, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2020
client vérifiéVérifié Client
Catégorie : Sales
Awesome Dealership
Mark was amazing!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/26/2020 05:26 AM

Robbie,
Thanks so much for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/26/2020 05:27 AM

Robbie,
Thanks so much for this great review!


SD
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Stephanie D.
Mayflower, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2020
client vérifiéVérifié Client
Catégorie : Sales
Crain Hyundai Little Rock
My sales person, Mark, and his manager were both amazing. They accommodated every need I had and were eager to do so. I will never purchase a vehicle anywhere else.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/19/2020 12:10 PM

Stephanie,
Thanks so much for this grt review!!


Client vérifié
Hot Springs Village, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2020
client vérifiéVérifié Client
Catégorie : Sales
Mrs. Wadley
Emmanuel Olie was very helpful. He was very knowledgeable and very helpful with our purchase. We appreciated his honesty and consideration.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/14/2020 06:01 AM

Thanks for this great review!


RH
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Roy H.
Benton, AR
2020 Hyundai Ioniq Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2020
client vérifiéVérifié Client
Catégorie : Sales
Hyundai Iconiq
I would definitely recommend this dealership to any friend I have, the sales personnel was very helpful.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/12/2020 05:50 AM

Roy,
Thanks for this great review!


Client vérifié
Little Rock, AR
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/08/2020
client vérifiéVérifié Client
Catégorie : Sales
Trade In Value
Salesman worked with me to get the trade value I wanted for my car so that I could trade in my vehicle without being so top heavy.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/09/2020 05:44 AM

Thanks so much for your feedback.  Customer Satifaction is very important to us.  If there is anything I can do for you just let me know.  Thank you for your business.  Kimberly Stewart, Customer Relations Mgr.

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/23/2020 07:43 AM

Thank you for your feedback.  We have received your concerns and have taken this to our upper management and will use this for us to improve.  Customer Satisfaction is very important to us.  Feel free to call me and discuss any of your concerns at 501-604-1502.  You will receive a rescore survey ( it may appear in Spam box) from Hyundai and this survey is based on me  reaching out to you to resolve your concerns.  Please rescore us and feel to call me at anytime.  Thank you for your business.  Kimberly Stewart, CRM


Client vérifié
Little Rock, AR
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/05/2020
client vérifiéVérifié Client
Catégorie : Sales
Friendly Service
Our salesman (Chief) did a good job
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/06/2020 06:18 AM

Thank you fo yur feedback.  Please let me know if there was anything that we could of done to make your experience a 5 star.  Customer Satisfaction is very important to us.  Thank you for your business.  Kimberly Stewart, Customer relations Mgr.

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/23/2020 07:49 AM

Thank you for your feedback.  Upper management has looked at your concerns and will use this to help us to improve.  Customer satisfaction is very important to us.  You will receive a rescore survey and on  this survey you will be scoring  me and if I did reach out to you.  Hyundai like to know that we take care of our customers and their concerns.  Please rescore us and feel free to contact (501) 604-1502) me at anytime.  Kimberly Stewart,CRM 


SJ
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Sondra J.
Bauxite, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2020
client vérifiéVérifié Client
Catégorie : Sales
love Tuscon
it was fast and painless
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 10/05/2020 12:01 PM

Sondra,
Thanks so much for the great review!!!


WW
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Whitney W.
Pine Bluff, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2020
client vérifiéVérifié Client
Catégorie : Sales
Great staff
10+
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/28/2020 12:16 PM

Whitney,
Thanks for this great review!!


TL
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Teniki L.
Kensett, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2020
client vérifiéVérifié Client
Catégorie : Sales
Great place to buy a vehicle
Everyone at this dealership went beyond. After buying cars from other dealerships this one made me feel comfortable and they actually help you get a vehicle.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/28/2020 07:01 AM

Teniki,
Thanks for this great review!


KN
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Kevin N.
Hamburg, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2020
client vérifiéVérifié Client
Catégorie : Sales
Great Company and Branch
Everyone was so kind while I was there purchasing my first car. Mark made it easy and I was in and out quickly. Never once wasted my time, and gave me such a good deal! Will definitely be coming back for my next car!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/17/2020 11:39 AM

Kevin,
Thanks so much for this great review.  So glad that you had a great experience with Crain Hyundai of Little Rock.


YM
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Yolanda M.
North Little Rock, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
client vérifiéVérifié Client
Catégorie : Sales
The service
This was the best experience I had in a long time purchasing a car... Mr Kelly was exceptional...
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/11/2020 08:27 AM

Yolanda,
Thanks for this great review!

Employés avec lesquels vous avez travaillé

LJ
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Linda J.
Little Rock, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2020
client vérifiéVérifié Client
Catégorie : Sales
Courteous and professional.
Salesman was knowledgeable and patient. Made process easy and quick.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/03/2020 12:43 PM

Linda,
Thanks for this great review!!


SF
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Shanna F.
Roland, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2020
client vérifiéVérifié Client
Catégorie : Sales
2020 Hyundai Elantra
Mark Madison is AMAZING at Crain Hyundai!!! Definitely recommend him as your next salesman!!!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 09/03/2020 12:05 PM

Shanna,
Thanks for this great review!!


41-60 sur 64 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.