NORM ROSEN

Thank you Olga, we appreciate the very positive review.

We look forward to seeing you and your GT again.

Michael Southern
Service Manager

Thank you Marjorie, we appreciate the great review.

Get in, get out, get back to your life...  That is our commitment in our Car Care Express department, but while you are waiting, it is nice to have a pleasant place to spend the time.

We look forward to serving you again.

Michael Southern
Service Manager

Thank you Richard.

Of course that is what we want you to expect when you bring your car to us.

We are here for you and we look forward to serving you again.

Michael Southern
Service Manager

Sorry Peter, it is too hot outside to not have air conditioning.  

Obviously we were convinced we had fixed the AC and it was blowing cold when our technician signed off on the repair.  We would like to get you right back in and we will figure out the solution.

Contact any of us at your earliest convenience and we will get your air conditioning sorted out.

Michael Southern
Service Manager

Great review, thank you Mark.

It has been our pleasure to service your Genesis.  It is always great to see you, enjoy your summer road trip.

We know you are a huge Hyundai fan, and we are very glad to be your dealership and we plan to see you for many years and miles to come.  

Michael Southern
Service Manager

Thank you Steven for the positive review.

Of course as an Equus owner you can also use our Concierge service to have your vehicle picked up and dropped off to you, one the very nicest perks Hyundai offers our Equus customers.

Still, whether you come with your car or not, it is always our pleasure to serve and we look forward to working for you again.

Michael Southern
Service Manager

Nathan, two hours to do all that is great.

We are glad you appreciate our service and we look forward to serving you again.  (Hopefully no windshield next time, but if you drive in Phoenix it happens to all of us eventually).

Thank you for the positive review.

Michael Southern
Service Manager

Thank you Robert for the positive review.

We appreciate you as a customer and we are pleased you have chosen us to service your Sonata.

We look forward to serving you again.

Michael Southern
Service Manager

Thank you Anita for a wonderful review.

Excellent customer service is our goal.  We truly do appreciate you as a customer and we look forward to serving you again.

Michael Southern
Service Manager

Thank you Mary Ellen.

We love our new facility and we're glad you do too.

Great review, we appreciate it very much.  We look forward to serving you again.

Michael Southern
Service Manager

Barabara, we are very sorry that there was confusion about the coverage of your maintenance plan during your recent 15,000 mile check up.

Always our goal is for a complete understanding of what you have purchased when you lease a vehicle from us.  Your maintenance plan does outline oil changes and tire rotations on a set schedule.  It does not however have an provision for other items which do not have a 'set' interval and are more dependent on driving habits and conditions (e.g. air filters and wipers).

We will contact you to review the contracts from your lease 2 years ago, as we absolutely want to clear up any misunderstandings you have at this time.

Again, please accept our apologies for the confusion regarding what services your plan covers.

Michael Southern
Service Manager

Thank you for the review James.

We appreciate your business and look forward to helping you again.

Minhale Southern
Service Manager

Thank you William.

We are glad you appreciate our service and the new lounge we built for our customers.  On behalf of all of our team, thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Art, thank you for the great review, and thank you for visiting Yelp! and posting there as well.

We really do appreciate your business and we look forward to serving you again in the future.

Michael Southern
Service Manager

Thank you Joan for taking the time to review our service.

We appreciate the compliments and look forward to serving you again.

Michael Southern
Service Manager

Everybody loves the popcorn!

Thank you Eva for the review here and on Yelp. 

We are glad you had a great service experience and we look forward to seeing you and your Tucson again next regularly scheduled visit.

Heartfelt thanks from our entire team,

Michael Southern
Service Manager

Thank you Alfred, what great praise here and on Google+.

We are really glad to be your dealership.  Enjoy the tow hitch on your new Santa Fe, especially since we know you can't tow anything with your Porsche.  

It it was our pleasure to serve you, and we look forward to doing so again. 

Michael Southern
Service Manager

p.s.  Thanks again for the 'adios' story, it still makes us laugh.

Thank you Russell.

It is always nice to see you and any of your Hyundais.  Thank you for choosing us, we are proud to be your dealership.

Michael Southern
Service Manager

Thank you Stuart.

We appreciate you taking the time to share your opinions on our staff and new facility.  We look forward to serving you again.

Michael Southern
Service Manager

Thank you for the compliments Karen.

We're here for you, and we appreciate how far you come to service your Tucson with us.  At the rate you drive, we're likely to see you again before too long, and we look forward to serving you then.

Michael Southern
Service Manager