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SureCritic / Concessionnaire Hyundai / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1373 reviews)
74

Critiques de NORM ROSEN

AG
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ALAN G.
Scottsdale, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer care
Very good staff
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/09/2015 08:49 AM

Thank you Alan.

We are lucky to have great customers to take care of.  We appreciate the positive review and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

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NORM ROSEN
VC
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VITO C.
Scottsdale, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great, Friendly Service with a Smile!
One of the best service experiences I've ever had. These guys/gals are professional, friendly, courteous, knowledgeable. I'd venture to say, the best service experience in the Valley!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/01/2015 04:32 PM

Wow!

Thank you Vito.  That is a tremendous amount of praise and we are very glad you feel that way.  We want every customer to have that experience every time and we look forward to repeating for you next visit.  Wonderful review, thank you again so much from all of our team.

Michael Southern
Service Manager

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NORM ROSEN
RK
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ROBERT K.
Scottsdale, AZ
2015 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
EXCELLENT SERVICE!
I heen treated have been treated with great service ever since we bought our two Hyundias. Norm has taken very good care of both cars!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/01/2015 09:05 AM

Thank you Robert we appreciate the great review.

Always nice to hear from multiple Hyundai owners, thanks for choosing us and we look forward to serving you again next visit.

Michael Southern
Service Manager

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NORM ROSEN
Client vérifié
Scottsdale, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great work
Awesome
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2015 09:18 AM

Thank you!

We're fortunate to have awesome customers and we appreciate the great review.

Michael Southern
Service Manager

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NORM ROSEN
BB
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BRIAN B.
Scottsdale, AZ
2013 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service is always received
Had my car for 3 years, never had one bad experience taking it back to my dealership for any servicing. Norm's the bomb!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2015 09:29 AM

Thank you Brian.

We always know when you show up with your Vitamin C Veloster.  Thank you for the review and the shout out for your advisor Norm.  We look forward to seeing you again next visit.

Michael Southern
Service Manager

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NORM ROSEN
JT
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JOHN T.
Cave Creek, AZ
2006 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE STAFF
SIMPLY THE BEST.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/16/2015 02:00 PM

Thank you John.

Fact is, we are very fortunate to have great customers like yourself.  We appreciate your loyalty and really appreciate the great review.  We look forward to serving you again.

Michael Southern
Service Manager

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NORM ROSEN
DM
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DEAN M.
Phoenix, AZ
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Quick and friendly service!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/12/2015 09:10 AM

Thank you Dean.

We appreciate the review and we look forward to seeing you and your Santa Fe again next visit.

Michael Southern
Service Manager

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NORM ROSEN
PM
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PAULINE M.
Scottsdale, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
always a pleasure
As always my recent service appointment on June 4 was a pleasure. Norm Rosen was very helpful and explained every step of the process. Everyone I dealt with at the dealership was a pleasure to deal with. Keep up the good work!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/10/2015 08:39 AM

Thank you Pauline.

It is always our pleasure to serve you.  We really appreciate you taking the time to share your experience and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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NORM ROSEN
BR
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BARBARA R.
Scottsdale, AZ
2011 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service with a smile [or a grimace when you see the price]
brought the car in for a 60,000 mile check up and was told that the cost would be $550-600...but the report at the end of the day was no different than any other service and yet the cost was $590 - 10% discount plus tax brought the total to about 560...
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2015 04:34 PM

Thank you Barbara.

Fortunately the 60,000 mile service only comes up every 60,000 miles, it is though the most comprehensive service the vehicle gets. We hope you continue to enjoy your coupe for at least another 60,000 miles and we'll be here for you all along the way.

Thank you for the great review and we'll look forward to seeing you next visit, back to simple oil changes for now.

Michael Southern
Service Manager

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NORM ROSEN
KL
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KELLY L.
Scottsdale, AZ
2015 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
maintainence
This was my first time in for my car service since buying it. Waiting area is very clean & comfortable. Service was quick & friendly.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/05/2015 01:43 PM

Thank you Kelly.

We look forward to serving you again on your second visit, and all of your visits after.

Michael Southern
Service Manager

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NORM ROSEN
VT
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VICTORIA T.
Scottsdale, AZ
2013 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Azera service
Very professional and efficient.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/27/2015 10:31 AM

Thank you Victoria.

We hope you enjoy the Genesis as much as you enjoyed the Azera.  We appreciate the great review and we look forward to seeing you again.

Michael Southern
Service Manager

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NORM ROSEN
TC
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TERRY C.
Scottsdale, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Superior Service
Service is excellent.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/23/2015 10:45 AM

Thank you Terry.

We are very fortunate to have excellent customers, thank you for the great review.  We look forwrd to seeing you again.

Michael Southern
Service Manager

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NORM ROSEN
ZK
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ZOLTON K.
Scottsdale, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
professionals
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/22/2015 09:14 AM

Thank you Zolton!

We appreciate the review and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

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NORM ROSEN
AS
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ANDREA S.
Phoenix, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service!
Norm is great. He is friendly and always greets me with a smile. He explains the work/repair thoroughly and all of the charges so there are no surprises. I like that whenever I bring my car in for service, I see the same person. Good job!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/19/2015 05:35 PM

Thank you Andrea for the praise for our service and for Norm in particular.

We know it is important to have a good relationship with your service advisor and having someone who knows you and your car is a great benefit.  Thank you for choosing us and we look forward to seeing you next visit.

Michael Southern
Service Manager

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NORM ROSEN
BB
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BRIAN B.
Phoenix, AZ
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Dealership!
Awesome customer service, friendly and helpful associates!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/10/2015 05:35 PM

Thank you Brian, wonderful review.

We are glad to be your dealership and we appreciate you taking time to post your comments.  We look forward to serving you again.

Michael Southern
Service Manager

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NORM ROSEN
Client vérifié
Fountain Hills, AZ
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
The convience and service is always spot on. Norm, the service advisor always takes great care of me and my car. Only does what needs to be done and is sure its done right.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/09/2015 09:02 AM

Thank you for the great review and for the shout out for our team member Norm.

We're glad you enjoy our service and we look forward to seeing you again.

Michael Southern
Service Manager

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NORM ROSEN
WG
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WILLIAM G.
Scottsdale, AZ
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Home Away From Home.
I Am So Happy I Chose To Buy My Hyundai From Earnhardt North Scottsdale. Everybody Goes The Extra Mile To Assure The Customers Satisfaction. I Feel At Home There. Thanks Tristan, Ian, & Norm ( And All The Hard Working Mechanics Who Work On My Vehicle. Totally Satisfied.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/01/2015 09:01 PM

Fantastic review, thank you so much.

We are so very glad to be your dealership.  Again, thank you for the glowing review we look forward to seeing you again.

Michael Southern
Service Manager

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NORM ROSEN
RD
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RONALD D.
Phoenix, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very efficient and friendly
very professional personel
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/30/2015 01:46 PM

Thank you Ronald.

We are glad we could be of service to you.  Thank you for your nice review and we look forward to serving you again.

Michael Southern
Service Manager

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NORM ROSEN
JA
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JOSEPH A.
Cave Creek, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
SERVICE
Everyone in the service dept did a great job with my car
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/27/2015 10:48 AM

Thank you Joseph.

We're glad we could help.  We look forward to seeing you and your 2015 Sonata again next visit.

Michael Southern
Service Manager

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NORM ROSEN
Client vérifié
Cave Creek, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people that smile when you walk in the door , what a great Team !!
If you need your Hyundai serviced I would recommend you bring it in to Earnhardt Hyundai North Scottsdale
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/26/2015 10:29 AM

Thank you, what a great review.

Sales or service, we are committed to giving all of our customers a top-notch experience.  We are glad you chose us and we look forward to serving you again.

Michael Southern
Service Manager

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NORM ROSEN
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