ND

Niki Dahl

Service Advisor
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(27 reviews)
93

PS
gravatar
Peggy S.
Le Claire, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2023
10
Great
Niki has always be great to work with!!!!
Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:52 AM

Thank you for your kind words, Peggy! We are so glad to hear that Niki has been providing you with excellent service. We strive to ensure that all of our customers have a positive experience and we are glad that we have been able to do that for you.

Employés avec lesquels vous avez travaillé

Client vérifié
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2023
client vérifiéVérifié Client
10
Bad wiper gone bad to excellent in excellent ti.e!
Nikki and the mechanic did an excellent job on my wipers. Wipers were in need of repair. They had them done rather quickly.
Excellent work as always from Ace.
Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:19 AM

Thank you for your kind words! We are so glad to hear that Nikki and the mechanic were able to help you with your wipers. We strive to provide excellent service and are glad that we could meet your expectations. We appreciate your business and look forward to helping you again in the future.

Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:30 AM

Thanks for the kind words. We appreciate the review! 

Employés avec lesquels vous avez travaillé

CB
gravatar
Christen B.
Davenport, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2023
client vérifiéVérifié Client
10
Efficient, trustworthy, reliable
I’ve been using Ace Auto for around a year and a half now for any repairs that my car needs and always receive the best service whenever I go. They use an interactive system each time you check in your car where they will upload photos and charts of your car and any repairs that may be needed so you know they are not trying to take you of your money. They have always been respectful of my time and have thoroughly enjoyed every time I need to have my car serviced for an oil change or other repairs.
Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:45 AM

Thank you so much for taking time to give us a review. We appreciate you business. 

Employés avec lesquels vous avez travaillé

DD
gravatar
Drew D.
Rock Island, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2023
client vérifiéVérifié Client
10
Perfect except
Everything was done nicely although when I arrived home I noticed the Maintenance Reminder indicator was still on!
Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:50 AM

Thank you for your 5-star review.

Employés avec lesquels vous avez travaillé

DS
DAWN S.
Davenport, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2023
client vérifiéVérifié Client
10
Took excellent care of my Range Rover
My truck died! I had it towed and it was repaired the next business day. I was updated throughout the process! Really nice group!
Larry G. de Ace Auto Doctor & Repair a répondu le 05/02/2023 11:51 AM

Thank you for your kind words, Dawn! We are so glad that we were able to get your Range Rover up and running quickly. We appreciate your trust in us and are glad that you were kept informed throughout the process. We look forward to seeing you again soon!

Employés avec lesquels vous avez travaillé

SJ
SARA J.
Waverly, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2023
client vérifiéVérifié Client
10
Best service ever
I was traveling through Bettendorf when I broke down. This team had me fixed up and out the door faster than I expected on the same day!! Everyone I worked with was excellent!
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:38 PM

Thank you for your kind words, Sara! We are so glad that we were able to get you back on the road quickly and safely. We appreciate your business and hope to see you again soon!

Employés avec lesquels vous avez travaillé

TY
gravatar
TIM & MINDY Y.
Maquoketa, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2023
client vérifiéVérifié Client
10
Excellent service
This place is great! They really do care about taking care of you!
Honest, reliable, trustworthy!
I can't say enough good things about this place and their service! Very dependable.
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:40 PM

Thank you so much for your kind words, Tim & Mindy! We are so glad to hear that you had a great experience with us and that you trust us to take care of your Grand Caravan. We work hard to provide the best service possible and we are so pleased that you noticed. We look forward to seeing you again soon!

Employés avec lesquels vous avez travaillé

CK
gravatar
Cory K.
Pleasant Valley, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2023
client vérifiéVérifié Client
10
Greatest staff ever!!
This team at Ace is amazing at what they do. So friendly and professional. Thanks ace!
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:41 PM

Cory, thank you for the kind words! We are so glad to hear that you had a great experience with us. We strive to provide the best service and we are so happy that you noticed. Thank you for choosing Ace Auto Doctor & Repair!

Employés avec lesquels vous avez travaillé

DM
gravatar
DAVE M.
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2023
client vérifiéVérifié Client
10
Oil change done correct and on time
I called the same week for an oil change and got in. I had to leave by a certain time, and was promised the work would be done in time, it was.
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:41 PM

Thank you for your review, DAVE! We are so glad to hear that you were able to get in for your oil change and that we were able to meet your timeline. We appreciate your business and hope to see you again soon!

Employés avec lesquels vous avez travaillé

SF
gravatar
SCOTT F.
Galesburg, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2023
client vérifiéVérifié Client
10
These guys are the best around!
Hands down the best mechanics I’ve ever known. Indeed the best I’ve seen in over 30+ years of driving and owning cars. AND as honest as can be, with no BS!
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:43 PM

Thank you so much for your kind words, Scott! We are so glad to hear that you have had such a positive experience with us. We strive to provide the best service and we are so glad that we have been able to meet your expectations. Thank you for your loyalty and for being a part of the Ace Auto Doctor & Repair family!

Employés avec lesquels vous avez travaillé

CK
gravatar
Cory K.
Pleasant Valley, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2023
client vérifiéVérifié Client
10
These guys at Ace are amazing. I have been taking my vehicle's to them for years. They are great at what they do. Thanks ace!
Great people that care about vehicles. Thanks Ace
Larry G. de Ace Auto Doctor & Repair a répondu le 03/06/2023 01:43 PM

Thank you for your kind words, Cory! We are so glad to hear that you had a great experience with us. We strive to provide excellent service and care for all of our customers and their vehicles. Thank you for choosing Ace Auto Doctor & Repair!

Employés avec lesquels vous avez travaillé

WS
gravatar
Wayne S.
Bettendorf, IA
2017 Kia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2023
client vérifiéVérifié Client
10
replace belt
the work was done ina short time and under budget . the car was wiped down be for i left.
Larry G. de Ace Auto Doctor & Repair a répondu le 02/22/2023 07:51 AM

Glad to hear we're hitting all the marks. Thanks for your feedback. 

Employés avec lesquels vous avez travaillé

KR
gravatar
KEVIN R.
Davenport, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2023
client vérifiéVérifié Client
10
Engine issue
The team once again delivered when our car needed a repair. They are very detailed and go the extra mile, while charging a fair price for the service! Great job Team Ace!
Larry G. de Ace Auto Doctor & Repair a répondu le 02/22/2023 07:50 AM

Thank you for trusting us to care for your families vehicles. 

Employés avec lesquels vous avez travaillé

BM
gravatar
Bill M.
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2023
client vérifiéVérifié Client
10
No heat in Chrysler
Called dealer but liked this shop. Enter. Took personal approach
Larry G. de Ace Auto Doctor & Repair a répondu le 02/22/2023 07:51 AM

Thank you for giving us a shot. We hope to take care of your vehicles in the future. 

Employés avec lesquels vous avez travaillé

TH
gravatar
Trent H.
Davenport, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2023
client vérifiéVérifié Client
10
Basic maintenance
Ace Auto Dr. Is an amazing place to have my car serviced. After my last couple visits there, it’s the only place I’ll go.Informative and accommodating they have made my visits feel as I was their fist priority I’ll never go anywhere else to have my vehicles worked on.
Larry G. de Ace Auto Doctor & Repair a répondu le 02/22/2023 07:52 AM

Thank you Trent. We appreciate your trust and feedback. 

Employés avec lesquels vous avez travaillé

KW
gravatar
KEVIN W.
Davenport, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2023
client vérifiéVérifié Client
10
Call Ace, noticed an issue, with my car, response was go ahead and bring it down, will do our best to take care of it today, that’s what you wanna hear. When you know there’s something wrong, they got after it repaired what was needed, my go to place.
Absolute go to place if you have any issues with truck,car,van… basically anything with an engine, these guys can figure out how to fix it… you’re cheating yourself if you don’t check them out
Larry G. de Ace Auto Doctor & Repair a répondu le 02/09/2023 12:55 PM

Love to hear this kind of stuff! Our staff works so hard and positive feedback is appreciated.

Employés avec lesquels vous avez travaillé

Client vérifié
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2023
client vérifiéVérifié Client
10
The great work of Ace Auto
In the past 3 years and up to this point Ace has been my go to for Auto repair. Just wish I would have found them earlier!
Got work done on my high mileage car for needed replaced o2 sensors and axel shaft assembly was needed. Installed in one day and affordable. Made a world of difference in driving and handling for my vehicle! Very happy with the all the staff at Ace.
Larry G. de Ace Auto Doctor & Repair a répondu le 01/30/2023 06:58 AM

Thanks for choosing us to keep the Chevy on the road. We appreciate you taking time to give us a review. 

Employés avec lesquels vous avez travaillé

Client vérifié
Davenport, IA
2016 Dodge 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2023
client vérifiéVérifié Client
10
They were quick and thorough
Very happy with their work
Larry G. de Ace Auto Doctor & Repair a répondu le 01/30/2023 06:56 AM

Thanks Adam! 

Employés avec lesquels vous avez travaillé

DM
gravatar
Deb & Craig M.
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2023
client vérifiéVérifié Client
9
Quick oil change
Worked my truck in for a over due oil change, appointment at 1pm, it was in before that and done pretty quick while I waited.
Larry G. de Ace Auto Doctor & Repair a répondu le 01/30/2023 06:55 AM

Thanks Deb! We appreciate the review. 

Employés avec lesquels vous avez travaillé

BV
gravatar
BARBRA V.
Bettendorf, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
10
Provided great service.
Very friendly staff. I was on a tight budget and Dustin helped me out. It took several days to complete the work , but the car really needed a lot of work . They even delivered my car to me at work after they completed the work on my car . Highly recommend this business.
Larry G. de Ace Auto Doctor & Repair a répondu le 01/04/2023 12:46 PM

Thank you for trusting us with your vehicle and taking the time to give a review. We apprciate both. 

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.