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SureCritic / Hyundai Of Cool Springs / MUHAMED HAJ EBRAHEM
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MUHAMED HAJ EBRAHEM

Hyundai Of Cool Springs
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(17 reviews)
100

Critiques de MUHAMED HAJ EBRAHEM

RD
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Ricky D.
Fairview, TN
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great customer service and product.
My wife and I shopped Mercedes, BMW, and Audi. This product was superior! The salesman was very knowledgeable and assisted us in picking the vehicle that most met our needs. I recommend This dealership to everyone!
MIKAELA M. de Hyundai Of Cool Springs a répondu le 02/07/2022 05:58 PM

Hello There,
Our pleasure having you at our dealership! We're happy that Haj and the rest of our staff could assist you in the purchase of your handsome new vehicle! You have a very smooth ride there. 
Please let us know if you have any questions! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Murfreesboro, TN
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent costumer service.
Raj was an excellent sales person!!
MIKAELA M. de Hyundai Of Cool Springs a répondu le 01/28/2022 09:15 AM

Hello There,
We appreciate your business! It was our pleasure to have you and are happy Raj could help give you a positive experience. Thank you for also taking of your time to do the survey. We're here if you need anything!

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
OD
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Olivia D.
Spring Hill, TN
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent
The salesperson was super helpful and knowledgeable. The entire process was simple and easy, which made my car buying experience great!
MIKAELA M. de Hyundai Of Cool Springs a répondu le 01/19/2022 08:38 AM

Hi There,
We appreciate your business! We're happy that Haj and the rest of our staff could help give you a smooth experience! Mission accomplished. Thank you also for taking of your time to do the survey. We're here if you have any questions! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
SS
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Stephanie S.
Nashville, TN
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2021
client vérifiéVérifié Client
10
Catégorie : Sales
First car in 10 years!
My experience at Hyundai of Cool Springs was seamless. I haven't had a car in 10 years and Haj Ebrahem and all involved made things very easy for me. Very reliable, excellent/fast communication, and straight forward about everything. Thanks to Haj and Hyundai of Cool Springs for the excellent and honest service! Would recommend to anyone looking for a new or used car!
MIKAELA M. de Hyundai Of Cool Springs a répondu le 11/29/2021 03:12 PM

Hi There,
We appreciate you! We know you had other options to choose from and it was our priviledge to assist you in the purchase of your handsome new vehicle! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Franklin, TN
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great customer service
Haj was helpful finding the vehicle we want and kept us posted through the whole process. Explained the all the features. Chad was great to deal with. Thank you everyone at Hyundai of cool springs for making this process so easy
MIKAELA M. de Hyundai Of Cool Springs a répondu le 10/04/2021 11:30 AM

Hello!
We greatly appreciate your business! Thank you for not only doing the survey but for your comments. We're happy that Haj, Chad and the rest of our staff could assist you; our pleasure! Please let us know if you have any questions.

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
La Vergne, TN
2022 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2021
client vérifiéVérifié Client
Catégorie : Sales
Love the vehicle and appreciate the dealership.
After discussing our concerns with the dealership they contacted us and was appreciative of our feedback and worked with us to resolve all concerns! Having a dealership willing to accept feedback and work with you is what I appreciate most about Hyundai of Cool Springs!
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
La Vergne, TN
2022 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2021
client vérifiéVérifié Client
Catégorie : Sales
Love the vehicle and appreciate the dealership.
After discussing our concerns with the dealership they contacted us and was appreciative of our feedback and worked with us to resolve all concerns! Having a dealership willing to accept feedback and work with you is what I appreciate most about Hyundai of Cool Springs!
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/23/2021
Catégorie : Sales
Love the vehicle but buying experience could have been better
The Kona is fantastic! We love it! The purchasing experience left a lot to be desired. Once we test drove and picked out the vehicle, the service declined. We finally reached a deal after multiple discussions and then it was cleaned and full tank of gas and see you later!
Non recommandé
MUHAMED H. de Hyundai Of Cool Springs a répondu le 07/24/2021 09:08 AM

Thanks for feed back and promise will do better in future 

MIKAELA M. de Hyundai Of Cool Springs a répondu le 08/02/2021 01:52 PM

Hey There,
We really appreciate you! We're grateful you would allow us to take up of your time to discuss and work through concerns; you helped us going forward so Thank You! 
Please know we are here if you need anything or have questions. 
Hope you have a blessed rest of your day! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Fairhope, AL
2021 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2021
client vérifiéVérifié Client
Catégorie : Sales
Excellent service and timely.
Sales was excellent and me got out by the time I specified
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Fairhope, AL
2021 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2021
client vérifiéVérifié Client
Catégorie : Sales
Excellent service and timely.
Sales was excellent and me got out by the time I specified
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/12/2021
Catégorie : Sales
Good service and fair
Good dealership
Recommandé
MUHAMED H. de Hyundai Of Cool Springs a répondu le 07/12/2021 04:11 PM

Thank you you for feedback and hope we do better next time

MIKAELA M. de Hyundai Of Cool Springs a répondu le 07/13/2021 07:33 AM

Hello,
We thank you for your business! We're happy our staff could assist you in the purchase of your handsome new vehicle! Thank you for the survey to help us going forward. Please let us know if you have any questions!

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
MH
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Megan H.
Burns, TN
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2021
client vérifiéVérifié Client
Catégorie : Sales
Not pushy, extremely kind sales person.
Haj was super kind, patient. Let us look at our own pace. While sitting waiting for numbers, we talked like family. I’m impressed with the vehicle as well. All around pleasant experience!!
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 07/05/2021 07:39 AM

Hello,
We appreciate your business! Thank you for taking the time to do the survey and comments. We're happy Haj could assist you! We will be building another dealership and this will help with the parking. 
We're here if you need anything; please let us know if you have any questions! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
SM
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Serge M.
Smyrna, TN
2022 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2021
client vérifiéVérifié Client
Catégorie : Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
SM
gravatar
Serge M.
Smyrna, TN
2022 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2021
client vérifiéVérifié Client
Catégorie : Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/25/2021
Catégorie : Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommandé
MUHAMED H. de Hyundai Of Cool Springs a répondu le 05/25/2021 01:56 PM

Thank you for you feed back and hope will do better in future 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
GW
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Geberemariam W.
Mount Juliet, TN
2021 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2021
client vérifiéVérifié Client
Catégorie : Sales
Perfect place, Mohammad was amazing!!
Went there with no intention of buying car, thought hyuandi cars were bad until I saw them for myself.

Mohammad helped us out and picked out a car with us from A to Z and we realised how much better hyuandi is than everyone else.
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 05/03/2021 11:51 AM

Hello,
We appreciate your business! Thank you for taking the time to do the survey and comments about Haj. We're happy he could help change your mind about Hyundai's and decide on what car! Please let us know if you need anything. 
Welcome to the Hyundai of Cool Springs family! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Nashville, TN
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2021
client vérifiéVérifié Client
Catégorie : Sales
Great customer service
Staff went above and beyond to be sure we were satisfied, and continues to do so after the sale.
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 03/29/2021 01:00 PM

Hi There,
We appreciate your business! Thank you for taking the time to do the survey and for your comments. We're happy Haj could assist you. Thank you for choosing our dealership! 
Please let us know if you have any questions. 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
EM
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Elizabeth M.
Ashland City, TN
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2021
client vérifiéVérifié Client
Catégorie : Sales
Was impressed with Salesman
Sales person, Haj, was more than helpful and extremely professional at all times. I appreciated his personal attention. He called me a couple of times after the sale was complete to make sure I was happy and asked if there was anything else he could do for me.
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 03/26/2021 08:00 AM

Hi,
We greatly appreciate your business. We're happy Haj assisted you and helped give you an enjoyable experience! Thank you for taking the time to do the survey and for your comments as that helps us going forward! Thank you for choosing our dealership. 
Please let us know if you have any questions. We look forward to seeing you in the future! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
MC
gravatar
Michael C.
Franklin, TN
2021 Hyundai Veloster N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2021
client vérifiéVérifié Client
Catégorie : Sales
Love my Hyundai
Great people at a great place
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 03/16/2021 08:23 AM

Hello,
Thank you for your business! We're happy we could assist you and for choosing our dealership to purchase from! Thank you for taking the time to do the survey. 
Please let us know if you have any questions! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
LK
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Lauren K.
Nashville, TN
2021 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2021
client vérifiéVérifié Client
Catégorie : Sales
Great customer service
I was able to have all my questions answered very quickly, even after I purchased the car.
Recommandé
MIKAELA M. de Hyundai Of Cool Springs a répondu le 02/22/2021 03:08 PM

Hello,
Thank you for your business! We want our customers to feel valued and have an enjoyable experience! Thank you for not just doing the survey but for your comments too. We're glad we could answer your questions. If you ever need anything else, please let us know! 

Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
DS
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David S.
Brentwood, TN
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2020
client vérifiéVérifié Client
Catégorie : Sales
Fair and personable
Our salesman was very knowledgeable
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Client vérifié
Nashville, TN
2020 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
client vérifiéVérifié Client
Catégorie : Sales
2020 Huyndai Sonata SEL plus
I’m loving my new 2020 Huyndai Sonata SEL plus thank you Haj .
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
HL
gravatar
Hon L.
Culleoka, TN
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2020
client vérifiéVérifié Client
Catégorie : Sales
Wonderful experience!
Haj Ebrahem was very helpful during the entire buying process. He took his time explaining everything to us. We appreciate his help.
Recommandé
Employés avec lesquels vous avez travaillé
MH
MUHAMED HAJ EBRAHEM
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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